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Anmeldelser av Flamingo Las Vegas Hotel & Casino

3.5 out of 5
Flamingo Las Vegas Hotel & Casino
3555 Las Vegas Blvd S, Las Vegas, NV

Anmeldelser

7,0

Bra

Rangering på 10 − Utmerket. 6554 av totalt 21615 anmeldelser." "
Rangering på 8 − Bra. 5166 av totalt 21615 anmeldelser." "
Rangering på 6 − Grei. 4029 av totalt 21615 anmeldelser." "
Rangering på 4 − Dårlig. 2898 av totalt 21615 anmeldelser." "
Rangering på 2 − Forferdelig. 2968 av totalt 21615 anmeldelser." "

7,2/10

Renhold

7,0/10

Personale og service

7,0/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,2/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Alf Frode

Bodde her 1 natt i september 2023
Svar fra Michelle den 19. sep. 2023
Hello Alf Frode, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 – Grei

Eva

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helt ok
Har bodd her før. Men nå er det slitent. Hadde flott rom. Men fløya vi bodde i hadde 6 heiser, 4 stod samtidig en dag, noe som visstnok bar vanlig i følge en stamgjest. Vi bodde i 5. og tok derfor nødutgang ned. Der lå det brukte kondomer, papir med blod, klær og møkk. Hadde ikke fått kaffekapsler en dag når de gjorde rent. Ringe gjesteservice, som viser seg å være en felles tjeneste for mange hotell. Etter litt venting får jeg svar om at hotellet er tom for dette. Noe jeg gar vanskelig for å tro at et hotell med rundt 4000 rom plutselig går tom. Spurte etterhvert hun som gjorde rent rommet, vips fikk jeg dobbelt opp… Hadde premium-rom. Burde definitivt vært gjort noe med bakre fasade, så ikke ut som man kan se på bildet…
Bodde her 5 netter i juni 2023
Svar fra ALM den 5. juli 2023
Hello Eva I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

6/10 – Grei

Truls

Bodde her 3 netter i juni 2023
Svar fra ALM den 2. juli 2023
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 – Grei

Jonas

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Flamingo need upgrade in service
Extremely slow check in!!! In line for 1 hour!! No hot water. Service level very low.
Bodde her 5 netter i desember 2022
Svar fra Jennifer S den 30. des. 2022
Hello Jonas, thank you for taking the time to share your feedback with us. We are sorry for any inconvenience you experienced upon your arrival. That certainly isn’t the first impression we were hoping for. We hope you enjoyed the rest of your visit at Flamingo Las Vegas and hope you visit us again soon!

8/10 – Bra

Trude Lise

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra beliggenhet og service
Bra hotell, men svært dyrt for mat og drikke.
Bodde her 2 netter i november 2022

4/10 – Dårlig

jan

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Not highly recommendable
"Over the Hill" - needs renovation. Stayed one week, not cleaning at the room a single time. Nice location on the Strip, though.
Bodde her 7 netter i oktober 2022

6/10 – Grei

Christer

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold og personale og service
Helt ok
Helt OK hotell. Sentral beliggenhet, fine rom
Bodde her 4 netter i september 2022

2/10 – Forferdelig

jørgen

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i april 2022

6/10 – Grei

Johnathon

Reiste med partner
Smoking in the premises is pretty crappy, people have allergies and the entire hotel smelled of smoke despite rooms being smoke free. Additionally the room itself was sub par. We received an "upgrade" to two twins from a king sized bed and the room was dirty with a shower that couldn't be shut, broken tiles all along the walls, and no ability to not splash water all over the floor due to the door not being slidable or shutable. The shower control was had to use and nearly falling off with no idea of hot vs cold. The fridge was broken and didn't cut on at all. The instructions for key drop off or checking out or in are insufficient. The kiosk didn't work for check in and basically forced me to go back into the gigantic line. The checkout process wasn't readily listed in the room which results in extra calls to the front desk tying up staff or additional questions for staff members along the way. Hire a UX Specialist to improve the flow of the hotel check in/out process to maximize efficiency and enjoyment of your patrons. Simple fixes could save you millions per year and make you even more. Feel free to reach out if you want a consultation from one.
Bodde her 2 netter i mai 2024

8/10 – Bra

Phillip

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for gambling
Bodde her 7 netter i mai 2024

6/10 – Grei

Walter Kevin

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Food service was below average.
Bodde her 5 netter i mai 2024
Svar fra Latrice den 22. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

10/10 – Utmerket

Brenna og Vancouver

Great!
Bodde her 1 natt i mai 2024
Svar fra Doug den 22. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Aura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had never stayed at the flamingo before, but we were very satisfied with the property :) We stayed in a Flamingo Premium Room! It was pretty & very clean. We went during a busy time but check in lines were still moving fast. Would def stay here again.
Bodde her 3 netter i mai 2024
Svar fra Doug den 22. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Leo

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Stayed 4 nights, there were no room cleaning, resupply toiletries or bath towels whatsoever. I never stayed anywhere like this hotel.
Bodde her 4 netter i mai 2024
Svar fra Doug den 22. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Lester

Reiste med familie
Likte: Renhold
Property is close to other hotels, which is good. Parking is bad. No signs pointing to parking garage. Room wifi is extremely slow. It is not worth paying the daily $50 resort fee for it.
Bodde her 2 netter i mai 2024
Svar fra Doug den 22. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

10/10 – Utmerket

Hakan

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
One of the oldest hotels on the strip, but still fresh. Always updated.
Bodde her 3 netter i mai 2024
Svar fra Michelle den 22. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

ROTI MADELEINE

Reiste med en gruppe
Un des anciens hôtels de LAS VEGAS.Peu d'endroits pour prendre le petit-déjeuner. Starbucks : attente 1/2h pour avoir un café.
Bodde her 3 netter i mai 2024
Svar fra Michelle den 22. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

8/10 – Bra

Scott Thomas

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Once the parking ramp was figured out, super easy to park as the entrance is not off of the main drag, instead it’s off of Tropicana. The view from the 19th floor was terrific too.
Bodde her 4 netter i mai 2024
Svar fra Michelle den 22. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Forferdelig

Curtis Kling

Reiste med en gruppe
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Upon arrival at the Flamingo Hotel, my initial experience was far from satisfactory. The hotel had overbooked rooms, leading to a chaotic and frustrating start to my trip. Despite booking a room with a Strip view and a king bed, I was given a room with two queen beds overlooking a less than appealing alleyway. The room was in a state of disrepair, with broken outlet covers and a general lack of cleanliness. To put it into perspective, I have stayed in a Clarion hotel room with visible stains on the pillow and found it less upsetting than this experience. The room was not worth a $50 price tag. When I voiced my concerns, the apology I received felt insincere and dismissive, reminiscent of Tony Hayward’s infamous apology on South Park. However, the story took a turn for the better when a friend suggested I contact Expedia. The representative I spoke with was nothing short of a saint. She contacted the hotel on my behalf and managed to secure a new room for me by 2 pm the next day. This experience highlighted the value of having an agent on your side in such situations. I will certainly be booking through Expedia in the future and give them a well-deserved five-star rating for their exceptional customer service. As for the Flamingo Hotel, while their customer service left much to be desired, I must give credit where it’s due. The hotel’s location is excellent, earning it a five-star rating in that regard. Overall, I would rate my experience at the Flamingo Hotel Half a star
Bodde her 3 netter i mai 2024
Svar fra Doug den 22. mai 2024
Hello Curtis King, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Utmerket

Tyler

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love the location and price of this hotel!
Bodde her 2 netter i april 2024
Svar fra Michelle den 22. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Forferdelig

Alfredo

Reiste med partner, Reiste med en gruppe
Likte ikke: Overnattingsstedets bygg og tilstand
Hotel is run down, bathroom kept getting backed up even when no toilet paper was being thrown in. Had to call maintenance several times thought our stay. Hotel room is dirty. Layers of dust is seen in the corners of the room, around the bed and closet. Elevator are glitching, there was no hot water in shower. It was a terrible experience will not stay here again
Bodde her 6 netter i mai 2024
Svar fra Michelle den 21. mai 2024
Hello Alfredo, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Utmerket

BILWA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are nice and clean.
Bodde her 1 natt i mai 2024
Svar fra Dan den 21. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Charlene

Reiste med familie
Charged a 203 resort fee for gym and phone, neither was used. Gym should have a card key reader and be charged per use, as well as phone use, both being calculated and charged at check out.
Bodde her 4 netter i mai 2024
Svar fra Latrice den 21. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

4/10 – Dårlig

Chiemeka

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Elevators are crappy. Poor customer service by the staff. Noisy even in the room
Bodde her 4 netter i mai 2024
Svar fra Latrice den 21. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

4/10 – Dårlig

Ty og Silverthorne

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Did not get the room I booked. Was told I was getting an upgrade. Upgrade went from strip view to cement wall view, and king bed to 2 queens. Needless to say we are disappointed.
Bodde her 1 natt i mai 2024
Svar fra Latrice den 21. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

8/10 – Bra

Anna

Reiste med partner
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Stay at Flamingo twice per year. This trip was the largest disappointment, due to staffing and lack of care. Hoping it was a one off an improvement when we are there in July.
Bodde her 4 netter i mai 2024
Svar fra Dan den 21. mai 2024
Hello Anna, thank you for providing your feedback on your most recent stay.  Please contact the Flamingo Las Vegas directly to speak to a member of management regarding your experience.

8/10 – Bra

Sergey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra ALM den 22. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Amalia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The outdoor was really nice. The pool was clean and fun.
Bodde her 3 netter i mai 2024
Svar fra Latrice den 21. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

Sandra Dianne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Centrally located, the Go pool was like being in a tropical.island in the middle of a city. Fun, lots of energy
Bodde her 4 netter i mai 2024
Svar fra Latrice den 21. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Rita

Likte: Renhold
Bodde her 3 netter i mai 2024
Svar fra Doug den 22. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

dan og Kitchener

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only draw back is its older. We had a great time.
Bodde her 4 netter i mai 2024
Svar fra Latrice den 21. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

EMMA og San Mateo

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room is newly renovated, very clean room, bathroom, carpet and hallways too. Beds are comfortable and new. Staffs are very nice and friendly especially Tiffany who helped us in checking out. She’s very nice and pleasant. Location is great a lot of restaurants. Highly recommendable. I will surely come back.
Bodde her 3 netter i mai 2024
Svar fra Doug den 21. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Dan

Bodde her 2 netter i mai 2024
Svar fra Doug den 22. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

4/10 – Dårlig

Ryan

Reiste med partner
Likte ikke: Overnattingsstedets bygg og tilstand
Our room never had hot water for all three days. The room is renovated but the taps both sink and shower were falling off as well as shower door handle. The bag man was amazing and informative check in was quick for the amount of people. The pool is amazing but the drinks are way over priced. Food is reasonable priced. A cabana is ver overpriced. Get there at 8:30 to get a free chair.
Bodde her 3 netter i mai 2024
Svar fra Doug den 21. mai 2024
Hello Ryan, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All
Bodde her 3 netter i mai 2024
Svar fra Doug den 21. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Irina

Bodde her 3 netter i mai 2024
Svar fra Michelle den 22. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Teresa og Newberg

Likte: Fasiliteter
Good
Bodde her 2 netter i mai 2024
Svar fra Doug den 21. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Forferdelig

VAN

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Michelle den 22. mai 2024
Hello Van, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

8/10 – Bra

Sherri

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I only rated 4 stars overall because we were told to use our hotel keycard to get out of the parking garage, it did not work and we had to pay for parking again to get out. We did get upgraded to a suite for a great price which was awesome! Will stay there again though.
Bodde her 1 natt i mai 2024
Svar fra Michelle den 21. mai 2024
We are happy to hear that you enjoyed your stay with us! Please contact our Billing Department with any concerns. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

8/10 – Bra

elif

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
I wish there were more than 2 people working on the reception section around 2 o clock that would make everyones experience better,and non of the worker of the hotel has a smile on their face.It kinda kills the vibe of vacation
Bodde her 2 netter i mai 2024
Svar fra Michelle den 21. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

2/10 – Forferdelig

ADRIANA

Reiste med familie
Likte ikke: Renhold
Due to traffic conditions we arrived after 12am, I had already reached out to Flamingos front desk and they assure me the room we paid for was going to be available, instead first nite we slept in a king size bed room, bathroom was not working properly, it was super small. Second day we are given a two queen bed room, restroom had mold and yellow stuff on the shower. TV was not working property remote control batteries, were super low. Ironing board was broken. Lastly, parking, we overpaid parking we don’t know we had to scan the room key (last two days we did) but still scanner wasn’t working. I’m about to call and get a refund on those overpaid fees. I believe I overpaid for this room as well.
Bodde her 4 netter i mai 2024
Svar fra Michelle den 21. mai 2024
Hello Adriana, thank you for providing your feedback on your most recent stay.  Please contact our Billing Department directly to speak to a member with any questions concerning your bill. Thank you!

8/10 – Bra

Stacie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
-
Bodde her 4 netter i mai 2024
Svar fra Christina Banks den 20. mai 2024
We are happy to hear that you enjoyed your stay with us! Please know that we are working to resolve any challenges you may have faced to make your next stay with us even better. Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

4/10 – Dårlig

Benjamin

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
This hotel no longer has a concierge and according to the staff haven't had one since covid. There is no front desk information about the Monorail, events, pool events, food options etc. I could be spending money at the establishment but, there was zero information at the hotel and the people working there were not friendly. It was honestly a horrible experience, and the people working there were really rude when I tried to just ask for directions.I would get AI text from their virtual concierge after I had complained about it. Please provide a centralized place at your facility for general information about the hotel. If possible please also fix your elevators, people were constantly getting suck having to go to the 25th floor and back down because your scanners in your elevators are broken.
Bodde her 4 netter i mai 2024
Svar fra Christina Banks den 20. mai 2024
Hello (guest name), I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

2/10 – Forferdelig

Ricelle

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Service, shower wasnt working...
Bodde her 3 netter i mai 2024
Svar fra Michelle den 20. mai 2024
Hello Ricelle, I would like to thank you for taking the time to express your comments concerning your visit. We’re sorry you are disappointed, and we will work hard to fix the issue you experienced. I hope you will view this negative experience as an isolated incident.

10/10 – Utmerket

Jewelee

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect location on the strip to walk.
Bodde her 1 natt i mai 2024
Svar fra Latrice den 20. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

10/10 – Utmerket

Yogesh

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Information service Desk - No one available most of the times. Property location is most suitable, room was very clean and comfortable. Hotel is very very good for family and friends.
Bodde her 2 netter i mai 2024
Svar fra Latrice den 20. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your recent stay. We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

2/10 – Forferdelig

isidro

Reiste med partner
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Forgettable experience. Not a single water bottle, no coffee maker, dirty/old room and very little shampoo, conditioner and soap. $500-700 dollars a night, you would expect much better than this. Will not recommend to anyone.
Bodde her 2 netter i mai 2024
Svar fra Latrice den 20. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.

10/10 – Utmerket

Desiree

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Michelle den 21. mai 2024
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!

6/10 – Grei

Rachel

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i mai 2024
Svar fra Michelle den 21. mai 2024
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.

6/10 – Grei

Rochelle og Lake in the Hills

Reiste med partner, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Swimming pools were very nice, convenience to restaurants, high roller, the strip and the tram was great! There was no coffee pot in the room had to go downstairs and buy $6 cup of coffee, food options were good but expensive, 21 pool was very loud and many people chose to go to the smaller family pool because of the loudness
Bodde her 3 netter i mai 2024
Svar fra Latrice den 20. mai 2024
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sad to hear that your stay was not fantastic, and you're disappointed with your recent stay. We apologize for any inconveniences that you may have experienced during your stay. We are working had daily so that the Casino/Hotel is at its best. Make today a great one.