Utendørsbasseng, bassengtelt (inkludert) og solsenger
Sjekk tilgjengelighet

Anmeldelser av Viva V Samana by Wyndham, A Trademark Adults All Inclusive

4.5 out of 5
Viva V Samana by Wyndham, A Trademark Adults All Inclusive
Blvd Turistico, Bahia de Coson, Las Terrenas, Samana

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 462 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 270 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 128 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 71 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 69 av totalt 1000 anmeldelser." "

8,6/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Alejandro Fernandez

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente todo
Bodde her 4 netter i mai 2024
Svar fra EG den 20. mai 2024
Estimado Sr. Alejandro, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

8/10 – Bra

Holly Nadine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No hand sanitizer at food restaurants. Food was little quantity. Food was kept at unsafe temperatures. Very little choice for for health options for food. They hound you and I mean hound you to join the Wyndham Club that have special rooms, special place on the beach…….that not a soul was using. Beach was Fantastic.
Bodde her 7 netter i mars 2024
Svar fra EG den 19. mai 2024
Dear Ms.Nadine, Thank you for sharing your comments with us on your recent vacation.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have experienced during your stay.Kind regards,Customer Care Manager Viva V Samana by Wyndham

8/10 – Bra

Jonathan Alberto

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Buena experiencias en sentido general
Bodde her 1 natt i mai 2024
Svar fra EG den 13. mai 2024
Estimado Sr.Alberto, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

10/10 – Utmerket

JILL

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a pretty hotel on the beach. Very accommodating, friendly staff, clean, good food options
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Luisanny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I liked the place and recommend😍 there’s a high chance I’ll be going again.
Bodde her 3 netter i april 2024
Svar fra EG den 29. apr. 2024
Dear Ms.Luisanny, Thanks for your score. Regards Customer Care Manager Viva V Samaná By Wyndham

6/10 – Grei

Khris

Reiste med partner, Reiste med familie
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra EG den 19. apr. 2024
Dear Mr.Khris, Thanks for your score. Regards Customer Care Manager Viva V Samaná By Wyndham

6/10 – Grei

Moises E

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra EG den 19. apr. 2024
Estimado Sr. Moises E, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

8/10 – Bra

INES

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was very nice. The food at the a la carte restaurants was good but the buffet is small and offers few options. We were not able to enjoy the private pool area at the back of our room because my husband and I are non smokers and the people in the rooms next to ours were constantly smoking out there so it was very unpleasant for us. We asked for a room change but had the same problem in the new room. I wish the resort had designated non smoking rooms. Other than that we enjoyed our stay.
Bodde her 5 netter i april 2024
Svar fra EG den 16. apr. 2024
Dear Ms.Ines, Thank you for sharing your comments with us on your recent vacation.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have experienced during your stay.Kind regards,Customer Care Manager Viva V Samana by Wyndham

2/10 – Forferdelig

Daniel

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
1-Presión excesiva para vender membresía o tiempo compartido 2-Malas condiciones de la cabaña (piscina privada rota y sucia),escasa presión de agua q dificulta bañarte 3-Bufete Repetitivo
Bodde her 7 netter i april 2024
Svar fra EG den 14. apr. 2024
Estimado Sr. Daniel, Gracias por compartir con nosotros sus comentarios sobre sus recientes vacaciones. Podemos asegurarle que todas las opiniones de nuestros clientes son muy importantes para nosotros porque es la fuente de información más confiable para mejorar nuestros servicios e instalaciones. Saludos cordiales, Gerente de Atención al Cliente Viva V Samaná by Wyndham

4/10 – Dårlig

Olga

Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
La atencion de empleados recepcion deja mucho q desear, en restaurante mediterraneo terrible la atencion y la comida mala (sopa salada) no habia 1/2 carta. Un amigo se intoxico con pescado. Baño tapado.
Bodde her 3 netter i april 2024
Svar fra EG den 10. apr. 2024
Estimada Srta.Olga, Gracias por compartir con nosotros sus comentarios sobre sus recientes vacaciones. Podemos asegurarle que todas las opiniones de nuestros clientes son muy importantes para nosotros porque es la fuente de información más confiable para mejorar nuestros servicios e instalaciones. Saludos cordiales, Gerente de Atención al Cliente Viva V Samaná by Wyndham

10/10 – Utmerket

Paula

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra EG den 28. apr. 2024
Estimada Srta. Paula, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

10/10 – Utmerket

Ana

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beach was beautiful
Bodde her 7 netter i mars 2024
Svar fra EG den 8. apr. 2024
Estimada Srta. Ana, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

10/10 – Utmerket

Maria og San Jose

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was ver friendly
Bodde her 3 netter i mars 2024
Svar fra EG den 2. apr. 2024
Dear Ms.Maria, Thanks for your score. Regards Customer Care Manager Viva V Samaná By Wyndham

10/10 – Utmerket

Angela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen servicio las camareras, bars tenders y el personal de el lobby son muy atentos y dispuestos a ayudar
Bodde her 4 netter i mars 2024
Svar fra EG den 6. apr. 2024
Estimada Srta. Angela, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

10/10 – Utmerket

Carmen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente esperiencia, volvería a repetirla Buenas atenciónes los empleados muy amables todos.
Bodde her 3 netter i mars 2024
Svar fra EG den 1. apr. 2024
Estimada Srta. Carmen, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

6/10 – Grei

Melissa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hated the food. It made me sick on the first two nights. Really nice resort though.
Bodde her 3 netter i mars 2024
Svar fra EG den 1. apr. 2024
Dear Ms.Melissa, Thank you for sharing your comments with us on your recent vacation.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have experienced during your stay.Kind regards,Customer Care Manager Viva V Samana by Wyndham

10/10 – Utmerket

Jaime

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hermoso y limpio
Bodde her 7 netter i mars 2024
Svar fra EG den 24. mars 2024
Estimado Sr. Jaime, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

10/10 – Utmerket

anyale

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Simply beautiful
Bodde her 3 netter i desember 2023
Svar fra EG den 10. mars 2024
Dear Ms.anyale, Thank you for your review regarding your stay at the hotel. Greetings Customer care manager Viva V Samaná by Wyndham.

2/10 – Forferdelig

Luis

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Trash
Bodde her 4 netter i februar 2024
Svar fra EG den 29. feb. 2024
Estimado Sr. Luis, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

8/10 – Bra

Jean

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
As soon as we arrived, Luis from guest services immediately took care of us. From start to finish he was nothing but smiles and has a friendly demeanor- it definitely made the experience better. The entire staff, when greeting, was incredible friendly. Any issues that we had, like being short on towels, WiFi connectivity, pool light not functioning, etc… Luis was always there to help out- Very very nice job! Moreover, the restaurants prepared the meals really well and the plating/presentation of the food was very nicely done. However , we weren’t a big fan of the Buffett and snack bar area - if there is any recommendation for improvement, this is where I would begin. All and all the experience was nice.
Bodde her 2 netter i februar 2024
Svar fra EG den 27. feb. 2024
Dear Mr.Jean, Thank you for sharing your comments with us on your recent vacation.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities. Kind regards,Customer Care Manager Viva V Samana by Wyndham

8/10 – Bra

Christophe

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 12 netter i februar 2024
Svar fra EG den 20. mars 2024
Dear Mr.Christophe, Thanks for your score. Regards Customer Care Manager Viva V Samaná By Wyndham

6/10 – Grei

Hector

Reiste med partner
Likte: Renhold og personale og service
I checked in on February 12th, 2024. Upon checking I tried to book reservations for any of their three specialty restaurants with no luck. The options were already at 10 PM for all the days that I am staying. I explained that I just checked in and the agent simply dismiss me. Later around 7PM walked by one of them that was 2/3 empty. Talked to the hostess who simply said that she needed a reservation. The food on the main dinning room is average, not impressive. This dinning area is obviously understaff and their employees have to do wonders running up and down. At some point I have to get up and get my water for their station because they were simply too busy. The beach is not impressive either. Although the area is nice, the beaches around the property are not the bests. I do have to say that the staff is probably the best asset of this property. In summary, for the price and given how far they are from the main international airport, there are other options in DR that might be better. My main recommendation: add a dinning area that can be use without reservation and it is not a buffet, even if your menu is limited (perhaps a sample of what you have in the other restaurants).
Svar fra EG den 14. feb. 2024
Dear Mr.Hector, Thank you for sharing your comments with us on your recent vacation.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have experienced during your stay.Kind regards,Customer Care Manager Viva V Samana by Wyndham

8/10 – Bra

Jonathan

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great to relax
Bodde her 4 netter i februar 2024
Svar fra EG den 13. feb. 2024
Dear Mr.Jonathan, Thanks for your score. Regards Customer Care Manager Viva V Samaná By Wyndham

6/10 – Grei

Yaneldi

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Todo limpio y excelentes atenciones. Me encantó la pizza de allá 😍. Mi descontento es que solo hay una piscina, el hotel es pequeño y me pareció un poco aburrido.
Bodde her 2 netter i februar 2024
Svar fra EG den 12. feb. 2024
Estimada Srta.Yaneldi, Gracias por compartir con nosotros sus comentarios sobre sus recientes vacaciones. Podemos asegurarle que todas las opiniones de nuestros clientes son muy importantes para nosotros porque es la fuente de información más confiable para mejorar nuestros servicios e instalaciones. Saludos cordiales, Gerente de Atención al Cliente Viva V Samaná by Wyndham

8/10 – Bra

Kirsten

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
well groomed property
Bodde her 6 netter i februar 2024
Svar fra EG den 12. feb. 2024
Dear Ms.Kirsten, Thank you for your review regarding your stay at the hotel. Greetings Customer care manager Viva V Samaná by Wyndham.

6/10 – Grei

Stephanie

Likte: Renhold og personale og service
Bodde her 7 netter i februar 2024
Svar fra EG den 12. feb. 2024
Dear Ms.Stephanie, Thanks for your score. Regards Customer Care Manager Viva V Samaná By Wyndham

6/10 – Grei

Eric

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
The location was amazing, great views, amazing beach, secluded property is well laid out. The room was nicer however A/C wasn’t working properly and everything in room was damp and had white mold growing on surfaces. The food was below average. Nothing was warm and had little flavor
Bodde her 5 netter i februar 2024
Svar fra EG den 10. feb. 2024
Dear Mr.Eric, Thank you for sharing your comments with us on your recent vacation.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have experienced during your stay.Kind regards,Customer Care Manager Viva V Samana by Wyndham

8/10 – Bra

John P og Enfield

Bodde her 3 netter i februar 2024
Svar fra EG den 20. mars 2024
Dear Mr.John, Thanks for your score. Regards Customer Care Manager Viva V Samaná By Wyndham

10/10 – Utmerket

Jesus

Bodde her 4 netter i februar 2024
Svar fra EG den 20. mars 2024
Dear Mr.Jesus, Thanks for your score. Regards Customer Care Manager Viva V Samaná By Wyndham

8/10 – Bra

Marvin

Reiste med partner, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
First contact was the front gate. The guard spoke only spanish so it took 10 minutes to get entry. The grounds were beautiful, the rooms were nice, the food was great as well as the service.
Bodde her 4 netter i februar 2024
Svar fra EG den 6. feb. 2024
Dear Mr.Marvin, Thank you for your review regarding your stay at the hotel. Greetings Customer care manager Viva V Samaná by Wyndham.

6/10 – Grei

Alexandra

Likte: Renhold og romkomfort
Likte ikke: Personale og service
Bodde her 4 netter i januar 2024
Svar fra EG den 6. feb. 2024
Estimada Srta. Alexandra, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

10/10 – Utmerket

wendy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing place and people very nice
Bodde her 2 netter i januar 2024
Svar fra EG den 3. feb. 2024
Dear Ms.wendy, Thank you for your review regarding your stay at the hotel. Greetings Customer care manager Viva V Samaná by Wyndham.

10/10 – Utmerket

Matthes

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
- sehr gute Essenqualität - freundliches Personal - Sehr schöne Anlage - Schöner Strand - sehr gutes Animationsteam - manchmal etwas aufdringliche Verkaufsagenten auf dem Gelände
Bodde her 8 netter i januar 2024
Svar fra EG den 30. jan. 2024
Lieber Matthes, Vielen Dank für Ihre Bewertung zu Ihrem Aufenthalt im Hotel. Grüße Kundenbetreuer Viva V Samaná by Wyndham.

4/10 – Dårlig

Yuleska

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
El servicio no me gusto llame días antes para que me hicieran una sorpresa de cumpleaños en la habitación o algo de bienvenida y ni siquiera lo sabían cuando llegue , hacen mucho ruido en los pasillos no me gusto que reserve una habitación y pusieron 2 camas muy pequeñas en vez de una cama grande la forma de reserva para los restaurantes a la carta es absurda no había disponibilidad aún cuando fui hacer la reserva a las 11 am la playa muy bella y las instalaciones bien mantenidas
Bodde her 2 netter i januar 2024
Svar fra EG den 30. jan. 2024
Estimada Yuleska, Gracias por compartir con nosotros sus comentarios sobre sus recientes vacaciones. Podemos asegurarle que todas las opiniones de nuestros clientes son muy importantes para nosotros porque es la fuente de información más confiable para mejorar nuestros servicios e instalaciones. Saludos cordiales, Gerente de Atención al Cliente Viva V Samaná by Wyndham

8/10 – Bra

Linet

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy tranquilo y buen servicio
Bodde her 2 netter i januar 2024
Svar fra EG den 30. jan. 2024
Estimada Linet, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samana by Wyndham.

6/10 – Grei

Luz

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra EG den 30. jan. 2024
Estimada Srta. Luz, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

6/10 – Grei

Jeffrey

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
As with all other reviews, this one has it's good points and bad points and of course it all depends on the individual. First of all is the transport. Keep in mind that Viva is quite a bit away from airports. do not fly in to POP (Puerta Plata). the trip in was so long Viva had to hire an outside taxi to take us and bring us back. The ups - the weather - gorgeous and calm 24/7 and very little wind. It felt like we died and were in heaven. The lounging areas - It was nice not to have to fight for a chair. There seemed to be plenty on both the beach and pool. They had cabanas and they were free. Just claim yours early. The bad - the food. They have 3 special restaurants that you have to make reservations for right away but don't bother. After the first one we had to go to the buffet to eat because the portions were small. The second restaurant was so late in delivering we left after an hour because the main meal was not served and the third restaurant was also ditto. The buffet had a lot to choose from but nothing much that we liked. The room - our thermostat did work right so we were either cold or hot. Don't get a room with a pool cuz the pool is very small and cold. Entertainment was good and every night but keep in mind that they will blast dance music until the wee hours. if you can choose a room find one far away at the end. Overall - it was one of the most beut.stays but also one we won't go back to. need better food and more quiet.
Bodde her 5 netter i januar 2024
Svar fra EG den 24. jan. 2024
Dear Jeffrey, Thank you for sharing your comments with us on your recent vacation.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have experienced during your stay.Kind regards,Customer Care Manager Viva V Samana by Wyndham

10/10 – Utmerket

Ester Ruth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2024
Svar fra EG den 26. jan. 2024
Dear Ester Ruth, Thank you for your review regarding your stay at the hotel. Greetings Customer care manager Viva V Samaná by Wyndham.

10/10 – Utmerket

Alessio

Bodde her 6 netter i januar 2024
Svar fra EG den 19. jan. 2024
Dear Alessio, Thank you for your review regarding your stay at the hotel. Greetings Customer care manager Viva V Samaná by Wyndham.

4/10 – Dårlig

Gino

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The view and layout of the property was just nice.
Bodde her 3 netter i januar 2024
Svar fra EG den 19. jan. 2024
Dear Gino, Thank you for your review regarding your stay at the hotel. Greetings Customer care manager Viva V Samaná by Wyndham.

2/10 – Forferdelig

maria

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra EG den 14. jan. 2024
Estimada Maria, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samana by Wyndham.

10/10 – Utmerket

Angelo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente todo
Bodde her 3 netter i januar 2024
Svar fra EG den 11. jan. 2024
Estimado Sr. Angelo, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

8/10 – Bra

Kerie

Reiste med partner
Likte: Fasiliteter
Amazing!!!! Excellent entertainment. My Fiancé and I enjoyed it to the max. We stayed in one of the bungalows, beautiful room and plunge pool. Exceptional service at the restaurants. The Spa was everything, relaxing and quiet.
Svar fra EG den 10. jan. 2024
Dear Kerie, Thank you for your evaluation regarding your stay at the hotel. For us it is more than a pleasure to know that we have met all your expectations, even though you had a wonderful time, congratulations on your engagement. Regards Customer care manager Viva V Samaná by Wyndham.

10/10 – Utmerket

Steven

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is a true all inclusive resort with meals and drinks that available throughout the day.. Guests services was excellent especially Luis at check in he is definitely a professional at work… Thanks!
Bodde her 4 netter i januar 2024
Svar fra EG den 10. jan. 2024
Dear Steven, Thank you for your evaluation regarding your stay at the hotel. For us it is more than a pleasure to know that we have met all your expectations, even though you had a wonderful time, congratulations on your engagement. Regards Customer care manager Viva V Samaná by Wyndham.

10/10 – Utmerket

William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
we really enjoyed the beach and the food. the service was the best. luis of costumers' service was particularly nice.
Bodde her 4 netter i januar 2024
Svar fra EG den 8. jan. 2024
Dear William, Thank you for your evaluation regarding your stay at the hotel. For us it is more than a pleasure to know that we have met all your expectations, even though you had a wonderful time, congratulations on your engagement. Regards Customer care manager Viva V Samaná by Wyndham.

6/10 – Grei

patrice

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
It was loud. Room service BLOCKED our room phone number so we could not call them back after they messed up our order. We complained to the receptionist and nothing was done.
Bodde her 6 netter i desember 2023
Svar fra EG den 8. jan. 2024
Dear patrice, Thank you for sharing your comments with us on your recent vacation.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have experienced during your stay.Kind regards,Customer Care Manager Viva V Samana by Wyndham

6/10 – Grei

Gabriel og FLUSHING

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The propery infrastructure ia awesome great resot. My only complaint is the staff at the buffet restaurant was far fom being good. They pay no attention to the guest requests.
Bodde her 4 netter i november 2023
Svar fra EG den 8. jan. 2024
Dear Gabriel, Thank you for sharing your comments with us on your recent vacation.We can assure you that all of our clients’ opinions are very important to us because it is the more reliable source of information to improve our services and facilities.We apologize for any inconvenience that you might have experienced during your stay.Kind regards,Customer Care Manager Viva V Samana by Wyndham

10/10 – Utmerket

Bruno

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
EXCELLENT OPTION
Bodde her 8 netter i desember 2023
Svar fra EG den 8. jan. 2024
Dear Mr.Bruno, Thanks for your score. Regards Customer Care Manager Viva V Samaná By Wyndham

2/10 – Forferdelig

maria

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra EG den 8. jan. 2024
Estimada Srta. maria, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.

2/10 – Forferdelig

Frank .S

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Las habitaciones no tienen la calidad necesaria para albergar huésped
Bodde her 3 netter i desember 2023
Svar fra EG den 5. jan. 2024
Estimado Sr. Frank, Gracias por su valoración en cuanto a su estadía en el hotel. Saludos Customer care manager Viva V Samaná by Wyndham.