Hoteller nær Langley Speedway

«We arrived at the hotel, check in was a little concerning. There was an issue with the terminal, and our card was inadvertently charged twice. We went back to the desk after going to our room and realizing the error. When we approached the gentleman at the desk (not the same individual which checked us in), he was adamant the error did not occur. Of course we weren't going to let that go. No worries, the next morning, we approached the manager with the same issue, and he quickly rectified the ...

«No breakfast wasnt available. No one to work kiitchen»

«The front desk manager was incredible and went above and beyond in her customer service skills! »

«it's kn»

«Very nice hotel, in a convenient location, close to tons of restaurants and shopping.»

«Staff»

«Our stay at the Holiday Inn in Newport News was one of the worst on our US roadtrip. We had to change rooms during our 2 day stay because of non-working door-locks. The entire facility is poorly maintained. Bedlinen are dirty, all family members had bites from bedbugs all over their bodies after our stay there. Rooms are not well cleaned, ACs are dirty and full of dust. Breakfast is average, nothing special. Cannot compare to Holiday Inn Hotels here in Europe, a house like this would have had ...

«The hotel is nice, and everything we hoped for. But there is very limited possibilities with out a car. But no lack of parkingspaces. With 4 kids from 11 to 17 the hotel let us mix the rooms as we wished, very happy about that.»

«The food was a step above other lodging in simular levels and it was refreashing to see the menu change daily. We stayed two nights and had no complaints.»

«Friendly staff, nice open lobby/entry. Rooms are clean but bathrooms could use updating. Restaurant/bar slow service.»

«Was just what we expected »

«when you turn on the light in the bathroom, the noise is so loud and high-pitched that you cannot use the light. You also cannot stay in the bathroom long enough to take a shower because of the insanely loud noise coming from the light. I have photos that I’m happy to post of baby cockroaches in the kitchen area of the room. And finally, the entire floor that I was on reeked of marijuana into my room. The noise went on until four in the morning with music and people in the hallways, laughing and ...

«Too expensive for what you get »

«Room was clean but did not have a trash can other then bathroom. The beds were not very comfortable, shower pressure not great. Hot tub in the pool room was broken. 2 different days we went to pool and there were no towels. For the hotel we honestly expected more. Staff was extremely kind and helpful. »

«Nice clean room. Bed and pillows real comfy. Friendly staff and located nice facinity of Hampton Coliseum and Mall. Pool was not as inviting. But overall stay was good and would stay again.»