Premier Water Chalet | Terrasse/patio
Sjekk tilgjengelighet

Anmeldelser av Langkawi Lagoon Beach Resort

4 out of 5
Langkawi Lagoon Beach Resort
Lot 78, Jalan Kuala Muda, Padang Matsirat, Langkawi, Kedah

Anmeldelser

6,0
Rangering på 10 − Utmerket. 13 av totalt 82 anmeldelser." "
Rangering på 8 − Bra. 19 av totalt 82 anmeldelser." "
Rangering på 6 − Grei. 18 av totalt 82 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 82 anmeldelser." "
Rangering på 2 − Forferdelig. 17 av totalt 82 anmeldelser." "

6,2/10

Renhold

6,8/10

Personale og service

4,8/10

Fasiliteter

5,4/10

Overnattingsstedets bygg og tilstand

4,0/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Joachim

Bodde her 2 netter i november 2023

10/10 – Utmerket

Ahmed

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
De var kjempe koselig
Bodde her 3 netter i februar 2020

2/10 – Forferdelig

Hubert og Meppen

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Unfreundliches Personal, kein Restaurant, Frühstück an der mlni Pool Bar (haben lieber verzichtet). Toiletten in der Lobby und am Pool immer ohne Toilettenpapier. Insgesamt eine ungepflegte alte Anlage, trotzdem 1 Stern
Bodde her 3 netter i januar 2024

4/10 – Dårlig

Shun og Runcorn

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Outdated and poorly maintained property, staff are no where to see, poor air conditioning and no restaurant service.
Bodde her 1 natt i oktober 2023

2/10 – Forferdelig

Amit

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Worst stay experience in my life so far. This property looked like a dead place. They took good 30 min to find my booking when I reached. Eventually agreed that it is there. The hotel has zero maintenance. No facilities. No amenities. Restaurant closed. Nothing to eat and order. I won’t recommend this place to anyone.

4/10 – Dårlig

Reza

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Mud beach resort
Our room size was ok but it was out-dated and not very clean. There was no beach just mud. They should call it the mud beach resort. Wouldnt recommends.
Bodde her 1 natt i desember 2019

2/10 – Forferdelig

JISEON

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
최악의 리조트
지난주 금요일 부터 2박 숙박함. 1일차 금요일에 밤 10시에 도착했는데 수영장 앞에서 노래방 밴드에 때창으로 시끄러워 1차 항의하였으나, 11시에 끝난다고 해서 올라갔는데 11시에도 계속 함. 2차 항의 하러 내려가 숙소 바꿔 달라고 하자 12시에 끝난다고 숙소를 바꿔 줄 수 없다고 불친절로 일관 12시 넘어 음악소리는 멈추었으나 새벽 3시까지 수영장앞에서 술취한 사람들이 큰소리로 떠들고 있어 결국 4시 넘어 선잠자고 다음날 일정도 망침. 호텔스닷컴에 항의 하여도 현지에서 별 대응 안해준다고 함. 랑카위에서 3일 여행을 망침.
Bodde her 2 netter i januar 2020

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
Likte: Personale og service
D scenery is good
Bodde her 2 netter i januar 2020

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

2/10 – Forferdelig

AK og Tokyo

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
周囲の環境は良いが、とにかくホテルが古く廃墟のよう。スタッフもやる気がない。部屋も含め全体的に汚い。庭も手入れがされていないため芝生は枯れているし、ホテルのあちこちにゴミが落ちている。プールもチェアは錆び付いてマットも汚いし、水面にはゴミが浮いている状態。歯ブラシもなく別料金を請求され、コーヒーについては最終日は部屋に用意されず、これまた追加料金。 隣のオンバック ヴィラ ランカウイホテルと大違い。４つ星だと思って予約をしない方がいい。二度と行かない。
Bodde her 2 netter i desember 2019

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is in urgent need of a renovation. From walls that had water leaks and haven’t been repainted in decades to dirty pool mats to a “beach” that you can’t swim in, this was overall just a bit of a shock.
Bodde her 2 netter i desember 2019

6/10 – Grei

Fethi

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Très cher pour ce genre de prestation Pas de wifi confort très sommaire
Bodde her 5 netter i desember 2019

8/10 – Bra

Ma og Kyoto

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I thought room service menu is very high standard. All staff are very kind and helpful. The room has a small bed for kid is really nice.
Bodde her 4 netter i desember 2019

8/10 – Bra

SHUNSUKE

Bodde her 1 natt i november 2019

10/10 – Utmerket

younghwan

Bodde her 3 netter i oktober 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2019
Svar fra The Management den 25. okt. 2019
Dear Sir/Madam, Thank you so much for your excellent rating towards Langkawi Lagoon Beach Resort. We hope you have an enjoyable moment in Langkawi.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2019
Svar fra The Management den 17. okt. 2019
Dear Sir Thank you so much for your excellent rating. We really appreciate it.

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
Nice location. Some room facilities were not working. Toilet flush knob was faultyThe aircon was temperature control was
Bodde her 2 netter i september 2019
Svar fra The Management den 17. okt. 2019
Dear Sir Thank you for your feedback. We will rectify the said issues accordingly. Would you mind to email us your booking details? This will help us to define the room's condition for further repair works. Thank you.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is in a very bad condition. Please do not stay here. Room was full of red insects which can bite.
Bodde her 2 netter i september 2019
Svar fra The Management den 2. okt. 2019
Dear Sir/Madam, Thank you for your feedback and we saddened to hear that you had unpleasant experience during your stay. It is pretty challenging for us to rectify and validate the issue without more details from you. Would you be kind to share your booking details and room you stayed to our admin team for further investigation. With much information, we can check the problem and find a good solution to overcome. Appreciate your kind cooperation on this issue.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra The Management den 2. okt. 2019
Dear Sir/Madam, We thank you for your greatest rating towards our property. We look forward to welcome you again soon.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
No to this property.
This hotel need serious maintenance jobs. It does not at all look like the images given in their website.I felt stupid and cheated with this booking. Wasted my money,time and spoilt our holiday mood.
Bodde her 1 natt i september 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2019
Svar fra The Management den 24. sep. 2019
Dear Valued Guest, Thank you for your great ratings!

2/10 – Forferdelig

Martial

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A éviter !
Arriver le soir à l’hôtel pour 2 nuits surprise tous le monde sur leur téléphone aucun accueil.. Dans les chambres on voit que l’hôtel est pas tous jeune.. serviette sales Le lent demain constatation en plein jours.. Piscine à l'abandon.. Jardin pas entretenue.. Des poubelles pas vider, des bouteilles qui restent pendant 3 jours sur le côté des transats sans être jeter, plancher autour de la piscine manquante. Plage inaccessible car rempli de déchet et de vase du à la montée des eaux Douche extérieur qui fuie pendants 3 jours Et je parle pas de l’états de la façade de l’hôtel !! A éviter !
Bodde her 2 netter i september 2019
Svar fra The Management den 24. sep. 2019
Dear Mr Martial First and foremost, thank you for choosing to stay with us on your recent trip in Langkawi. We regret to hear for the unpleasant stay you have to experience at Langkawi Lagoon Beach Resort. Your feedback is very much appreciated and we have shared to the higher management for better improvement. Once again, we deeply apologize for the shortfall.

8/10 – Bra

Verifisert reisende

Bodde her 6 netter i august 2019
Svar fra The Management den 22. aug. 2019
Hi Valued Guest, Thank you for staying with us during your recent visit in Langkawi. We hope you have an enjoyable stay.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 5 netter i august 2019
Svar fra The Management den 22. aug. 2019
Hi Valued Guest, Thank you for staying with us during your recent visit in Langkawi. We hope that you have an enjoyable vacation.

4/10 – Dårlig

Jessy

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
A Disappointing Experience
The hotel is not well maintained. It is pretty worn out. bathrooms and faucets were old and leaky. Smell of mildew or dampness was annoying. The room was supposed to have two queen beds but it only had one queen bed and a single bed. The staff added a folding bed with a very thin mattress which was extremely uncomfortable. However, upon our complaint, they replaced the mattress with a better one. The beach in front of the hotel is not swimmable due to thick layer of sediments covering the beach. The so called Beach Resort lacked any dining or food service. No food or beverage available on the premises. The WiFi service was almost non-existent most of the time. The TV offered only 8 channels all in local language. Not a single English language programming. In an nutshell, it barely offered the minimum necessities. Will never recommend this hotel to anyone. Although, on a positive note, the staff were very courteous and helpful.
Bodde her 3 netter i juli 2019
Svar fra The Management den 22. aug. 2019
Hi Jessy First and foremost, thank you for choosing to stay with us on your recent trip in Langkawi. We regret to hear for the unpleasant stay you have to experience at Langkawi Lagoon Beach Resort. Your feedback is very much appreciated and we have shared to the higher management for better improvement. Once again, we deeply apologize for the shortfall.

6/10 – Grei

Lise

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Far from being a 4 star hotel
Staff was very nice except for 1 person in reception, but hotel was not in a good shape. This hotel is branded as beeing a 4 star hotel and it does not live up too that. It has cracked painting in the facades, and it looks like maintainance is not being done. It might have been a 4 star hotel at one point, but it certainly isn't anymore. It more looks like a hotel past its prime time and just getting ready to close down. Until 3pm it was impossiæble to get anything to drink at the pool unless you wanted to leve the hotel. You could see that there used to have been a poolbar but it was just an empty shack b d it looked liked that there has been a restaurant with front out to the pool as well but it was closed down as well and looked like it had been abandoned. The first room we were shown was not very nice and instead they upgraded us for free to the sea villas faced inwards toward land. It was an improvement, but the sea villas are old and need sole improvement as well, but it was better that the first room we were shown. Also, the beach is not for swimming, which you are being told upon arrival. It was not mentioned when we booked it, which i found slightly irritating. That was one of the reasons this hotel was booked. All in All this hotel is way past its primetime and could use some serious renovation to get it back in shape. Not good enough value for your money in my opinion. Breakfast was at the hotel judt located bedside langkawi lagoon ressort, and it was decent
Bodde her 6 netter i juli 2019
Svar fra The Management den 22. aug. 2019
Hi Lise Thank you for choosing the hospitality of Langkawi Lagoon Beach Resort and we greatly appreciate you taking a moment to share your experience with us. We sincerely thank you for your valuable feedback and helpful review. We are saddened to know that you didn't enjoy some of your experience with us. Please allow us to apologize for the frustrations that we have not managed to deliver, but grateful for bringing it up as this helps us to constantly improve on our service in every aspect. We will look into details in the areas that have been highlighted. Once again, we deeply apologize for the shortfall.

2/10 – Forferdelig

Laleh

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
It was such a waste of time,money and vacation time. Super regretting it.They never mentioned the beach is not suitable and is not proper for swimming.the location, cleanness and their service was awful.
Bodde her 3 netter i juli 2019
Svar fra The Management den 22. aug. 2019
Hi Laleh First and foremost, thank you for choosing to stay with us on your recent trip in Langkawi. We regret to hear for the unpleasant stay you have to experience at Langkawi Lagoon Beach Resort. Your feedback is very much appreciated and we have shared to the higher management for better improvement. Once again, we deeply apologize for the shortfall.

2/10 – Forferdelig

Gavin

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Adams Family style Resort
Resort need total refurb, 1. in room phone doesn’t work 2. No cold water in bathroom 3. Absolutely no water on last day due to some reason 4. Buildings are falling apart Plants growing out of the building
Bodde her 4 netter i juli 2019
Svar fra The Management den 22. aug. 2019
Hi Gavin Thanks for sharing your experience during your recent visit at Langkawi Lagoon Beach Resort. We appreciate your feedback and noted among all concerned. We will look into details in the areas that have been highlighted. Once again, we deeply apologize for the shortfall.

8/10 – Bra

Jessie

Reiste med familie, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The facility is kind of a bit old. The toilet is not functioning well. Toiletries was not replaced.
Bodde her 2 netter i juli 2019
Svar fra The Management den 22. aug. 2019
Hi Jessie Thanks for sharing your experience during your recent visit at Langkawi Lagoon Beach Resort. We appreciate your feedback and noted among all concerned. We will look into details in the areas that have been highlighted. Thank you again for sharing your feedback.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was missing towel and sheets from one bed (totally 3 beds). We asked for the missing towel and sheets and it took several hours to get them. We had to stay up and go 3 times downstairs to re-ask and ask again (phone in the room didn’t work). Not fun when you want to go to bed and sleep. Very rude personnel.
Bodde her 1 natt i juli 2019
Svar fra The Management den 22. aug. 2019
Hi Valued Guest First and foremost, thank you for choosing to stay with us on your recent trip in Langkawi. We regret to hear for the unpleasant stay you have to experience at Langkawi Lagoon Beach Resort. Your feedback is very much appreciated and we have shared to the higher management for better improvement. Once again, we deeply apologize for the shortfall.

8/10 – Bra

Hawa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2019
Svar fra The Management den 22. aug. 2019
Hi Hawa Thank you for staying with us during your vacation in July. We hope you had an enjoyable moment in Langkawi.

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i juli 2019
Svar fra The Management den 22. aug. 2019
Hi Valued Guest First and foremost, thank you for choosing to stay with us on your last trip in July to Langkawi. We regret to hear for the unpleasant stay you have to experience at Langkawi Lagoon Beach Resort. We apologize for the inconvenience caused.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2019
Svar fra The Management den 22. aug. 2019
Hi Valued Guest Thank you for choosing to stay with us on your last visit in July and we regret that you had an unpleasant stay. We apologize for the shotfall.

4/10 – Dårlig

ツーリスト og 日本

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
スタッフの方たちは　とても親切でしたが、　何しろ設備が古すぎる。1日目トイレから水漏れ、2日目部屋を変えてもらう。2番目の部屋は　蟻がそこら中にまた　お湯も出ずテレビも見れない。　夜にもかかわらず、　スタッフの方が　蟻退治してくださいました。　3日目　今度はベッドルームに蟻が。。。再度蟻退治とベッドメイクをしていただきました。最後の日は凄いスコールで。　窓から雨水が入ってきました。場所的にも車がないと不便です。　リゾートというには設備が悪すぎ。レストランも隣のホテルを利用。　あまりお勧めはしません。
Bodde her 5 netter i juni 2019

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I liked The view from my room, And i did not like That People Were diving In The pool with their clothes...!
Bodde her 1 natt i juni 2019
Svar fra The Management den 22. aug. 2019
Hi Valued Guest Thanks for sharing your experience during your recent visit at Langkawi Lagoon Beach Resort. We appreciate your feedback and noted among all concerned. We will look into details in the areas that have been highlighted. Thank you again for sharing your feedback and apologize for any shortfall.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Chalets were a bit run down and not maintained well however the staff were polite and service orientated;
Bodde her 3 netter i mai 2019

4/10 – Dårlig

Rajeev

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall property is huge and good but furniture and fixtures aren't good. They are very old. Also since its next to sea baech so lot of mosquitoes. I travelled from KL to Langkawi and reqched at 10.30night. In my Room AC wasn't working completely. Toilet flush wasn't working properly and exhaust fan wasn't working at all in toilet. Though I booked room almost 2 and half mths back. When I raised concerns, receptionist gave me cottage villa that was not good either. She said I dont have any other room. So finally I had to compromise with 2 single bed room instead of double bed room. By the time I settled and shifted to new room it was more than 12am and I was cracking. Had pathetic experience and wouldn't recommend it to anyone...Rajeev Misra
Bodde her 4 netter i juni 2019

4/10 – Dårlig

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very old , no aircond, swimming poor no maintenance, Room door using manual key & always stuck to take out. not recommended to stay again.
Bodde her 2 netter i mai 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
プールが綺麗だと嬉しかったです。ランカウイはとてもよい島でした。
Bodde her 2 netter i april 2019

6/10 – Grei

KD og Singapore

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
The pool water was bit dirty.
Bodde her 2 netter i april 2019

10/10 – Utmerket

AMN og jenjarom

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Like the design and service of buggy. But the swimming pool looks dirty - water seems not changed everyday
Bodde her 3 netter i april 2019

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 12 netter i april 2019

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service
Always first impression is the last impression when i entered it wasn't the room what i was expected small bed toilet not clean.
Bodde her 4 netter i april 2019

4/10 – Dårlig

Verifisert reisende

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Checked in and told that we have to pay all extras in cash. Fortunately we carried sufficient cash. Only room by credit card. Hotel run down
Bodde her 1 natt i april 2019

6/10 – Grei

Florian

Likte: Renhold og personale og service
So-so
So-so
Bodde her 2 netter i mars 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location and Staffs are very friendly
Bodde her 3 netter i mars 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel..
Bodde her 2 netter i februar 2019
Svar fra Management den 15. feb. 2019
We thank you for your pleasant review. Hope you had an enjoyable stay with us.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2019