Hoteller nær Land of OZ and Ends

«We needed a place to stay quickly and they were very helpful! Great property! We will stay there again! I recommend!»

«The hotel and casino overall are well maintained clan and modern. Rooms are small but comfortable and very quiet. The staff was amazing. From the front desk to the wait staff and the staff in the Birch gift shop. Friendly helpful and very pleasant. They advertise 4 restaurants. Burgers of Madison County and the fireside lounge essentially serve the same menu. We had dinner at the forest grill. Beautiful venu. Average food for above average prices. In the morning we got coffee and pastries at the ...

«A lot of the occupants appeared to be long term residents. Heavy deodorizer smell and very limited tv channel options. No frills, pleasant staff.»

«The hotel and room were clean. Beda were comfortable. Staff was friendly and helpful»

«Nice clean place with free breakfast and 24 hour front desk staff. However, for some reason my room would not get cleaned. Most places will clean during the afternoon while everyone is out, but this place just did it in the morning during breakfast. Had to request clean towels from front office, which they did of course, and let them know my room needed to be cleaned but it was still not taken care of. Decent hotel but just disappointed with the lack of housecleaning.»

«Nothing luxurious but sufficient for a quick one night stay. The breakfast was below average.»

«We didn’t stay because air conditioner was broken we arrived very late about midnight. We had already paid yet no phone call to give us a heads up!»

«Our bathroom door did not lock»

«Historical hotel, but clean and good atmosphere»

«Need to fix the noisy air conditioner»

«Bathtub wear out. No service for 3 days.»

«Ok if you are looking for a quirky inn. Condition issues. Would not stay here again.»

«Room was clean, Bed was comfortable. Furniture a bit mismatched but Who cares. Parking a bit of an issue, Handicapped parking taken up by cars that don't Have handicapped tags and don't move. I have stayed here several times and they always accommodate my need for a first-floor room. I will stay here again soon.»

«It’s the worse place ever, when I went to check in they told me it was not available, and i put my reservation 3 weeks ahead of time , they should be more professional on communication they are terrible not professional at all, I would never go to that place.»

«It needs help with everything»

«I was very disappointed. They did not have all my towels at first but said the would send them. Never showed up. No hair dryer. Said they had one then didn’t. Saw bugs in the lobby. 3 buses of children showed up. VERY loud. Finally I checked out at 630 AM and got a call at 2 pm of why I didn’t check out yet. I actually turned my keys into a person and checked out at the desk!»

«When we were checking out, the elevators didn’t work. This was not the fault of the staff but it made checking out harder.»

«Rooms are small and the corridor is very smelly. Smells of urine. Outside looks beautiful but inside needs lots of attention.»