Hoteller nær Land of OZ and Ends

«We needed a place to stay quickly and they were very helpful! Great property! We will stay there again! I recommend!»

«The hotel and casino overall are well maintained clan and modern. Rooms are small but comfortable and very quiet. The staff was amazing. From the front desk to the wait staff and the staff in the Birch gift shop. Friendly helpful and very pleasant. They advertise 4 restaurants. Burgers of Madison County and the fireside lounge essentially serve the same menu. We had dinner at the forest grill. Beautiful venu. Average food for above average prices. In the morning we got coffee and pastries at the ...

«A lot of the occupants appeared to be long term residents. Heavy deodorizer smell and very limited tv channel options. No frills, pleasant staff.»

«Nothing luxurious but sufficient for a quick one night stay. The breakfast was below average.»

«Nice clean place with free breakfast and 24 hour front desk staff. However, for some reason my room would not get cleaned. Most places will clean during the afternoon while everyone is out, but this place just did it in the morning during breakfast. Had to request clean towels from front office, which they did of course, and let them know my room needed to be cleaned but it was still not taken care of. Decent hotel but just disappointed with the lack of housecleaning.»

«The pool and fitness room were being renovated. I received an email about them a day after booking. The desk attendant did not tell anything about the complimentary breakfast. My room was cold. I tried to adjust the thermostat but it was be cold or turn it off. My Queen sized bed had a twin flat sheet turned sideways along with a thin blanket. My tv was crooked. I struggled a little with getting to the channels. When I turned the tv on it was on a channel. I pressed the channel button it turned ...

«Historical hotel, but clean and good atmosphere»

«Our bathroom door did not lock»

«Bathtub wear out. No service for 3 days.»

«Need to fix the noisy air conditioner»

«Ok if you are looking for a quirky inn. Condition issues. Would not stay here again.»

«The hotel and room were clean. Beda were comfortable. Staff was friendly and helpful»

«Room was clean, Bed was comfortable. Furniture a bit mismatched but Who cares. Parking a bit of an issue, Handicapped parking taken up by cars that don't Have handicapped tags and don't move. I have stayed here several times and they always accommodate my need for a first-floor room. I will stay here again soon.»

«It’s the worse place ever, when I went to check in they told me it was not available, and i put my reservation 3 weeks ahead of time , they should be more professional on communication they are terrible not professional at all, I would never go to that place.»

«It needs help with everything»

«I was very disappointed. They did not have all my towels at first but said the would send them. Never showed up. No hair dryer. Said they had one then didn’t. Saw bugs in the lobby. 3 buses of children showed up. VERY loud. Finally I checked out at 630 AM and got a call at 2 pm of why I didn’t check out yet. I actually turned my keys into a person and checked out at the desk!»

«Rooms are small and the corridor is very smelly. Smells of urine. Outside looks beautiful but inside needs lots of attention.»

«Nice place for the money in the area. Having a kitchen and table go a long ways for someone spending lots of time in a hotel. Was in a bit secluded area, which has its benefits. But not really walking many places.»

«The location was convienient for getting around the area. The check in was problem free and the lobby was clean and updated. The daily breakfast was very good. The rooms, however, were outdated and in need of a good upgrade. The bathroom in particular was very disappointing. The tub had been caulked over and over again and was very discolored. The bathroom floor was dirty and stained and the vanity/sink was peeling. Overall the stay was OK but upgrades are definetly needed»