Hoteller i Lancaster

«Better staff»

«Have no complaints on the stay. We stayed 2 nights and the staff was so inviting as well as friendly. The area is super convenient as well. Definitely will be back.»

«The staff at breakfast were great! They were on top of everything!»

«My room was incredibly clean and the beds were made perfectly. Everything was so nice. I genuinely appreciate this and you would love staying here.»

«.»

«Apparently there was a power outage prior to me checking in. The elevator was not working and the room key system was not back up yet. The manager on duty and staff handled it beautifully. She and a member of the staff helped take my bags up to my room. We had to take the steps. I was in the lobby for a bit and she helped each person checking in do the same thing. This is the type of customer service that I admire. I will be staying there again on my next trip to the area.»

«A»

«We always stay at this hotel. It's in a great spot! It does need some TLC though. I reported Saturday morning to the first shift front desk clerk about the toilet seat being loose, but I was told that I would have to change rooms. We had a conference to attend so we had to go. Upon our return I stopped by the front desk to see if the night clerk had an update about the toilet repair. She said that she had not been told about it. Once I reported it to her (Suzanne), she immediately got tools and ...

«Everything was clean. Staff polite environment was safe.»

«Very clean»

«We stayed there before and it was really nice. This room was really nasty. Patches on walls and ceilings. For breakfast they had no forks. Said @use spoons”.»

«I didn’t know they had a working pool!!! Room was clean , easy checkout and not issues!»

«I travel quite a bit for work. Honestly, this was one of the hotels I've stayed at in quite some time. The rooms were very nice and well appointed. The bathroom was also very nice and shower just amazing with easy showcontrols, elegant glass doors, and a hidden drain that worked great. The complimentary breakfast was good, and the coffee makers were a brand new, high tech machine that actually grinds the beans right in front of you and then brews you a nice fresh cup of coffee that tasted ...

«Hotel was adequate, however having a drunk on the premise setting off the fire alarm after midnight was a nuisance.»

«Check in was fast and simple. Friendly staff would absolutely stay again»

«Very big rooms»

«Rooms are clean and staff are very friendly»

«Towels were too small. No coffee maker and creamer in room. Fan in bathroom made a rickety noise all night.»