Thank you so much for your kind review of your most recent stay here at the Hampton Inn Lancaster.We're happy to hear that you thoroughly enjoyed your time here. We pride ourselves on delivering themost memorable and relaxing stays for all of our guests and it delights us when we see the fruits of ourattention to service. I thank you on behalf of the entire staff and we hope to see you again in the future.

Thank you so much for your kind review of your most recent stay here at the Hampton Inn Lancaster.We're happy to hear that you thoroughly enjoyed your time here. We pride ourselves on delivering themost memorable and relaxing stays for all of our guests and it delights us when we see the fruits of ourattention to service. I thank you on behalf of the entire staff and we hope to see you again in the future.

Thank you for taking the time to provide us some feedback of your most recent stay at our hotel. Itsaddens me to know that we may have fallen short in some way during your time with us. I would like tohear more about your experience in hopes that we can correct any areas that may need improvement. Iurge you to please reach back out with any details regarding whatever specifics that would cause you tograde us so poorly. I would like to use your feedback as a training opportunity for our staff so that we cancontinue to improve in how we provide our services. I look forward to hearing from you, when timeallows. Thank you again for your time.

Thank you so much for your kind review of your most recent stay here at the Hampton Inn Lancaster.We're happy to hear that you thoroughly enjoyed your time here. We pride ourselves on delivering themost memorable and relaxing stays for all of our guests and it delights us when we see the fruits of ourattention to service. I thank you on behalf of the entire staff and we hope to see you again in the future.

Hello Josh, It's most unfortunate that you had a poor experience with the water temperature controls. We would like to make sure that this issue is corrected to prevent any of our future guests from, but we'll need your assistance in verifying what room you were assigned. If you could please help us in reaching out to us at your convenience, we'd like to hear more about your experience. Please reach out to the hotel directly and ask to speak with a member of our management team. We look forward to hearing from you.

Thank you so much for your kind review of your most recent stay here at the Hampton Inn Lancaster.We're happy to hear that you enjoyed your time here. We pride ourselves on delivering themost memorable and relaxing stays for all of our guests and it delights us when we see the fruits of ourattention to service. I thank you on behalf of the entire staff and we hope to see you again in the future.

Thank you so much for your kind review of your most recent stay here at the Hampton Inn Lancaster.We're happy to hear that you thoroughly enjoyed your time here. We pride ourselves on delivering themost memorable and relaxing stays for all of our guests and it delights us when we see the fruits of ourattention to service. I thank you on behalf of the entire staff and we hope to see you again in the future.

Thank you so much for your kind review of your most recent stay here at the Hampton Inn Lancaster.We're happy to hear that you thoroughly enjoyed your time here. We pride ourselves on delivering themost memorable and relaxing stays for all of our guests and it delights us when we see the fruits of ourattention to service. I thank you on behalf of the entire staff and we hope to see you again in the future.

Thank you so much for your kind review of your most recent stay here at the Hampton Inn Lancaster.We're happy to hear that you thoroughly enjoyed your time here. We pride ourselves on delivering themost memorable and relaxing stays for all of our guests and it delights us when we see the fruits of ourattention to service. I thank you on behalf of the entire staff and we hope to see you again in the future.

Thank you so much for your kind review of your most recent stay here at the Hampton Inn Lancaster.We're happy to hear that you thoroughly enjoyed your time here. We pride ourselves on delivering themost memorable and relaxing stays for all of our guests and it delights us when we see the fruits of ourattention to service. I thank you on behalf of the entire staff and we hope to see you again in the future.

Thank you for taking the time to provide us some feedback of your most recent stay at our hotel. Itsaddens me to know that we may have fallen short in some way during your time with us. I would like tohear more about your experience in hopes that we can correct any areas that may need improvement. Iurge you to please reach back out with any details regarding whatever specifics that would cause you tograde us so poorly. I would like to use your feedback as a training opportunity for our staff so that we cancontinue to improve in how we provide our services. I look forward to hearing from you, when timeallows. Thank you again for your time.

Michael, Thak you for your review! We appreciate the time you took to give us a 5-star review! We are glad that you enjoyed your stay and hope to see you again in the future!

Hello Sir do we know who at the hotel denied the refund? I do show in my system you stayed one night was you leaving the same night as your arrival?

Liz, Thank you for your rating, your review is certainly appreciated. We hope that your stay with us was a great one!

Arnold, This is not an experience that we want you to have. Please accept our apologies for the less than stellar stay. We would love for you to give us another try and we hope that we can exceed your expectations.

Tammy, Thank you so much for your review! We strive to make each and every customer feel like they are at home. We hope that you are well and visit us again!

Lawrence, Thank you so much for your review! Thank you for trusting us for your stay and we hope to see you again soon!

Tracy, Thank you for your review! We hope that you enjoyed your stay with us and that you come visit us again!

Janine, Thank you for taking the time to leave us a review! We appreciate having guests like you and hope to see you again soon!

Steve, Thank you for your review! We hope that you enjoyed your stay and that we will see you again soon!

Good afternoon Ms. Bates,My name is Bert with the Hampton Inn Lancaster Property and I'm reaching out regarding your most recent review on your stay. There was mention of not being pleased with the room that you were given, because of the handicap accessible features that the room featured. While I understand not wanting a room type such as this, I would like to point out the fact that we did not change the room type on your reservation. If you look at your confirmation for your booking, it clearly states that YOU booked an accessible room. We at the property level merely accommodated the room type that was already booked. We take all feedback submitted in reviews very seriously and it hurts us whenever we receive negative reviews. So it is disconcerting to us whenever we are given a poor score for something that we were not at fault for. I would strongly suggest that in the future, if you wish to book a room through one of our third party partners such as Expedia or Hotels.com, that you pay closer attention to the room type that you are booking, so as not to be disappointed with the property when you are not given what you wanted but didn't book. Thank you Ms. Bates and you have a great day.

Thank you so much for your review! It is feedback like yours that helps us make the proper changes in order to ensure that every guest experience is a pleasurable and enjoyable one.

Hello,Thank you so much for your feedback! It is information like this that makes it easier for us to improve in certain aspects of the hotel's condition. Thank you.

Hello sir, We apologize for the inconvenience of the unforeseen circumstances of your stay! It was unfortunate that we were sold out that night and could not readily move you into another room. We hope that you can offer us another chance to make that up to you, should your travels ever bring you back to our area.