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Anmeldelser av avid hotel Lancaster, an IHG Hotel

2.5 out of 5
avid hotel Lancaster, an IHG Hotel
2151 Lincoln Hwy E, Lancaster, PA

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 625 av totalt 901 anmeldelser." "
Rangering på 8 − Bra. 181 av totalt 901 anmeldelser." "
Rangering på 6 − Grei. 52 av totalt 901 anmeldelser." "
Rangering på 4 − Dårlig. 22 av totalt 901 anmeldelser." "
Rangering på 2 − Forferdelig. 21 av totalt 901 anmeldelser." "

9,4/10

Renhold

9,4/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

George

Likte: Renhold
Fine
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Tracy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I would classify this hotel as solid 10.
Bodde her 1 natt i mai 2024

8/10 – Bra

Brenda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tiene habitaciones cómodas, muy limpias, pero no tiene microondas en la habitación y el área de la cocina para el desayuno es muy pequeña
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Paula

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amazing customer service!!!
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Yareliz

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Zoe

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property
Bodde her 2 netter i mai 2024

8/10 – Bra

Maricris

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Check-in was wonderful. The young man was friendly, had a big smile, and made us feel welcome. Room was okay. Bed was comfortable but the bathroom floor was not as clean because I saw some hair on the tile. Breakfast had very limited options. We ended up eating in our room too because the dining area had a lot of people with their bags on the chairs and was just hanging out waiting for their rides (mind you, this was at 8:15am). They can definitely offer more seating. It was just bad timing I guess. Parking was easy but turning to the hotel was easy to miss especially when you drive at night.
Bodde her 1 natt i mai 2024

8/10 – Bra

Marvin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
New breakfast was good.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Stephanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I thought the staff was very helpful & friendly. Between 10 PM-8 AM they have very strict quiet hours, & they enforce that to ensure the guests get adequate sleep, which helped us very much with getting sufficient rest. Also, the area was surrounded by a plethora of stores, which is very convenient. The only complaint I have is the AC would continually turned on & off throughout the night, & according to my knowledge, there’s no way to make it constant so I brought a fan with. Very wonderful hotel! & the TV allows you to connect your phone so you can play stuff from your phone & have it on the TV. We always come back to this hotel because it is so convenient, the staff is friendly, & we love the TV!
Bodde her 5 netter i april 2024

8/10 – Bra

Susan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Breakfast options could be better especially for kids but overall pleasant stay at AVID. Rooms were small but totally fine for one night stay. Staff was helpful and accomodating.
Bodde her 1 natt i april 2024

10/10 – Utmerket

mark

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

10/10 – Utmerket

Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love the location and how clean everything is.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Amber

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice place
Bodde her 1 natt i april 2024

10/10 – Utmerket

Donovan og Myrtle beach

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Over all nice
Bodde her 1 natt i april 2024

10/10 – Utmerket

Diana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024

6/10 – Grei

DIANA

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
This place looks modern and i picked it because of the good cleaning ratings. I can tell you this place was not clean at all. When we arrived and got a room it was stains and hair on the bedsheets this is what i was afraid of when booking, the floor was dirty i went and asked the front desk to move me to another room, second room air conditioner was making loud noise we couldn’t sleep much also if you want peace then don’t stay there. Road noise all night!! The lobby was disgusting it was super dirty last night when we arrived and a lot of young ppl there some running in hallways it was just out of control, did not see anyone at front desk, trash outside the building was filthy and everywhere on floor etc…. Breakfast was bad. Will not stay here again!
Bodde her 2 netter i april 2024

10/10 – Utmerket

Juanita

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the staff was great very helpful to me,my room was big lot of space and clean breakfast could be better.
Bodde her 3 netter i april 2024

8/10 – Bra

Dana

Likte: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

andre

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Property is nice and clean!
Bodde her 1 natt i april 2024

10/10 – Utmerket

Charles og BALTIMORE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Eliezer

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bueno
Bodde her 1 natt i april 2024

8/10 – Bra

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Road noise was noticeable
Bodde her 1 natt i april 2024

10/10 – Utmerket

Oleg og Berkeley Heights

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My son and I were greeted by Eric, at the front desk. They were super nice and let us check in way earlier than our check in time due to room availability. Eric explained how the grad and go breakfast worked and what the amenities were and how to get there. Comfortable beds and mostly clean rooms. My son and enjoyed the stay with only 15 minutes to Spooky Nook sports facility. Would stay again.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Sue

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great value
Bodde her 1 natt i april 2024

10/10 – Utmerket

Jessica

Super friendly staff
Bodde her 1 natt i april 2024

10/10 – Utmerket

Katheryn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Kathleen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice. 2nd time we stayed.
Bodde her 1 natt i april 2024
Svar fra General Manager den 6. apr. 2024
Kathleen,Thank you for staying with us again at the Avid Hotel Lancaster. We enjoyed seeing you again and hope to see you back soon.Avidly,Eric BrownGeneral Manager

10/10 – Utmerket

Debra

Bodde her 1 natt i april 2024

10/10 – Utmerket

Deborah

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The colorfulness and the price attracted me to Avid. I was very pleased with the cleanliness of the entire facility and the friendly staff. The breakfast was plentiful and hot. The location was perfect with shops, entertainment and eateries. It was a short distance from the mall and the Sight and Sound theater. There were table games to play, but I justed wanted to sit relax and look out of the window. That was my me time. My two teenage boys loved the gym. I am hoping to return to Pennsylvania next year and Avid IHG is the place that I will return to.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 2. apr. 2024
Dear Deborah, Thank you for the 5 star rating and choosing to stay with us at the Avid Lancaster. We appreciate your kind words and for sharing your stay experience with fellow travelers. We look forward to your return.Yours in Hospitality,Eric BrownGeneral Manager

10/10 – Utmerket

Husam

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff are welcoming
Bodde her 2 netter i mars 2024
Svar fra General Manager den 2. apr. 2024
Husam, Tank you for the 5 star rating and choosing to stay at the Avid Lancaster. We enjoyed serving you and hope to see you back again.Sincerely,Eric BrownGeneral Manager

10/10 – Utmerket

Titus

Likte: Renhold og personale og service
Bodde her 3 netter i mars 2024
Svar fra General Manager den 2. apr. 2024
Dear Titus,Thank you for the 5 star rating. We appreciated you staying with us and hope to see you again soon.Avidly,Eric BrownGeneral manager

10/10 – Utmerket

Rebecca

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ok
Bodde her 2 netter i mars 2024
Svar fra General Manager den 24. mars 2024
Rebecca,Thank you for choosing to stay at the Avid during your recent visit to Lancaster. We are pleased that you had a 5 star experience and hope to see you back on a future visit.Sincerely,Eric BrownGeneral Manager

10/10 – Utmerket

David C

Bodde her 1 natt i mars 2024
Svar fra General Manager den 5. apr. 2024
David C,Thank you for the 5 star rating and staying with us at the Avid Hotel Lancaster. We hope to see you back again soon.Avidly,Eric BrownGeneral Manager

8/10 – Bra

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms were smaller than the average hotel in my opinion. There was only a rolling desk chair because there was no room for a lounging type chair making it a bit uncomfortable to relax in the room.
Bodde her 2 netter i mars 2024
Svar fra General Manager den 8. mars 2024
Dear Robert, Thank you for choosing to stay at the Avid hotel and providing feedback about the brand design. We appreciated the opportunity to serve you and hope to see you on a return stay.Sincerely,Eric BrownGeneral Manager

10/10 – Utmerket

Joe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra General Manager den 29. feb. 2024
Thank you for choosing to stay at the Avid Lancaster. We appreciated having you as our guest and hope to have you back again.avidly,Eric BrownGeneral Manager

2/10 – Forferdelig

Kesaundra

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was charged twice and there was construction right outside of the window.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 26. feb. 2024
Dear Kesaundra,It is our goal to provide a 5 star experience at our hotel. We apologize that you did not have a 5 star experience. If you were double charged, I hope that you brought that to the attention to the staff and it was corrected for you. We apologize that we are in our final stages of renovations and that there was insulation being installed on the exterior of hotel. We hope to have the opportunity to make it up to you on a future stay.

8/10 – Bra

MILTON og LYNBROOK

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The only negative part about our stay was that the rooms are very small, we are a family of 4 and it was very tight! Everything else was goo.
Bodde her 2 netter i februar 2024
Svar fra General Manager den 26. feb. 2024
Milton,Thank you for choosing to stay with us at the Avid hotel Lancaster and providing feedback regarding your stay. The Avid brand is designed as a minimalist brand with smaller rooms only including items essential to an overnight stay. We hope to have the opportunity to see you again on a future visit.

8/10 – Bra

MONIKA

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All of the staff is super friendly
Bodde her 1 natt i februar 2024
Svar fra General Manager den 25. feb. 2024
Dear Monika,Thank you for the 54 star rating and staying at the Avid Lancaster. We hope to see you again in the future.

8/10 – Bra

Kim

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra General Manager den 25. feb. 2024
Kim,Thank you for choosing to stay at the Avid Lancaster. We appreciate you and hope to see you again in the future.

10/10 – Utmerket

harry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra General Manager den 25. feb. 2024
Harry,Thank you for staying with us at the Avid Lancaster and giving us the opportunity to serve you. We hope to see you back on a future stay.

10/10 – Utmerket

Yaritza

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Booked 2 Rooms for 3 nights and when adding another room to my party it was easy thanks to Yaritza she was very helpful and profesional rooms were clean and shower even better. Awesome staff overall the best I’ve stayed when I’m in the area. If in the area make sure you book with AVID/IHG
Bodde her 2 netter i februar 2024
Svar fra General Manager den 25. feb. 2024
Thank you for the 5 star rating and comments. We appreciated the opportunity to have you as our guest and we hope to see you on a return stay.

8/10 – Bra

Linda

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place for a weekend stay .
Bodde her 2 netter i februar 2024
Svar fra General Manager den 18. feb. 2024
Linda,Thank you for staying with us. We appreciate you.

10/10 – Utmerket

Yareliz

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra General Manager den 18. feb. 2024
Yarelliz,Thank you for choosing to stay with us at the Avid hotel. We hope we get to see you again on a future stay.

6/10 – Grei

Jensen

Likte: Personale og service
Bodde her 1 natt i februar 2024
Svar fra General Manager den 18. feb. 2024
Jensen,It is our goal for all our guests to have a 5 star experience. Please don't hesitate to reach out and let us know how we could have made your stay better. We hope to have the opportunity to serve you again in the future.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra General Manager den 18. feb. 2024
Thank you for staying at the Avid Lancaster.

10/10 – Utmerket

Ethan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely helpful staff and very clean.
Bodde her 1 natt i februar 2024
Svar fra General Manager den 18. feb. 2024
Ethan,Thank you for the 5 star rating and for staying with us at the Avid Lancaster. We appreciated the opportunity to have you as our guests and we hope to see you back on a return stay.Yours in Hospitality,Eric Brown'General Manager

8/10 – Bra

Claude

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra General Manager den 18. feb. 2024
Claude,Thank you for staying with us at the Avid Lancaster. We appreciate you.

10/10 – Utmerket

Raymi

Muy buenas atenciones 👍
Bodde her 1 natt i februar 2024
Svar fra General Manager den 18. feb. 2024
Raymi,Muchas Gracias. We thank you for staying with us at the Avid Hotel Lancaster

10/10 – Utmerket

Jasmine

Bodde her 2 netter i februar 2024
Svar fra General Manager den 24. mars 2024
Jasmine,Thank you for staying at the Avid Hotel Lancaster and giving us a 5 star rating. We are delighted that you had a 5 star experience and hope to see you on a future stay with us.Avidly,Eric BrownGeneral Manager

10/10 – Utmerket

Britney

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra General Manager den 18. feb. 2024
Britney,Thank you for the 5 star rating and choosing to stay at the Avid Lancaster. We hope to also see you back on a future stay with us.