Hoteller nær Lakewood Cultural Center

«Liked Location, breakfast, parking and clean room. Location was going through remodeling. Long wait for elevator and a few sections in the lobby were closed.»

«Very dirty and rooms are terrible. Pictures online look much better than the property actually is. Switched to multiple different rooms and all of them had problems. One with leaks and mold, TV not working in another, doors not closing etc. Terrible smell in rooms as well.»

«Parking was easy. Room not so great. Elevator did not work. Had older folks that had to go up 3 flight of stairs. AC was broken and the room smelled like people smoked inside. Asked for a better room or at least where guest did not smoke outside your door. Staff was hard to get a hold off and front office door was always locked.»

«Great staff, clean rooms, nice decor. Free Breakfast was pretty good and plenty being refilled with variety of foods and drinks. Spacious gym, nice pool and hot tub area. Great stay!! »

«Clean nice staff nice breakfast »

«Good breakfast and nice bed/ room TV. Also a solid gym. The pool and hot tube left something to be desired. The pro of the location is that it's surrounded by restaurants. Con is that it's in like a business district surrounded for blocks by streets, parking lots, and other office buildings.»

«Stayed at this same hotel the year prior and enjoyed it but it has gone completely downhill since then. Air conditioning in our room did not work and it was 95 out the day we were there. Hotel staff came up to the room, confirmed it didn't work and asked if we could "deal with it". I told them no and we wanted a new room. The said the hotel was full and there were no other rooms. There was no manager on duty that weekend but we were told the manager would contact us the following Monday. 10 ...

«Front desk worker was friendly and helpful. Room was nice and comfortable. Would stay again. »

«Need bathroom lock »

«Roaches and blood »

«Our room was cleaning and in a fairly good condition. For the price it was a great place to stay. We will definitely consider staying there again.»

«I accidentally selected the wrong day for my stay. I tried to change it, but Expedia was no help. I had to eat the cost of the stay due to an innocent error and I am pissed. Thanks for NO HELP.»

«Clean lobby, clean rooms, hallway carpet could use some more care. Beds comfy, Air worked. Staff friendly. Neighbooh nice. Walked it this morning.»

«Great olace»

«Breakfast was limited and neither hot tub or pool were operating. »

«Felt very safe, quiet, ample parking, good service and breakfast »

«Property is not as show in the photos. Property was very run-down, doesn't feel clean, room didn't even have a hairdryer. Front desk staff were nice but didn't speak very good English. Expedia said breakfast included but it's not. You must purchase breakfast from the janky "Starbucks" in the lobby -- would have been $60 for myself and my 2 kids to have some egg bites. Ridiculous. The 2 female staff members at the Starbucks were also rude and acted like we inconvenienced them. Definitely will ...

«Great hotel!!! »

«Hotel clean, new, tidy. Staff very kind. Rooms were serviced daily. Temperature control great. Online showed pool and spa, but no pool and spa were on site. Water pressure poor in #306.»

«The pool is ice cold. We ran out of hot water in the shower. Beds are hard as a rock. Staff was nice and everything was clean. »