Hoteller nær Lake Steilacoom

«They didn’t clean the room or get new towels had placed the sign to have room clean 3 days in a row and nothing. The bathroom toilet made screeches after flushing. Had to barrow towels from my moms house»

«The hotel and staff are really great, helpful and ready to serve. Great personality and top notch. I love this place.»

«For the price I paid the room was fine! The property manager is friendly and helpful! It was a very basic room.»

«Overall my stay was okay, but the cleanliness could definitely be improved. The room wasn’t as clean as I expected when I arrived, which was disappointing. The staff was friendly and helpful, and the air conditioning worked well. The laundry facilities were convenient to have, but I hope the property pays more attention to cleaning and maintenance in the future. With better housekeeping, this would be a much better place to stay.»

«Overall experience was very bad. There was no breakfast , poor cleaning , staff were not friendly at all .»

«Rent og bra,hyggelig og imøtekommende betjening,fornøyd.»

«Staffing was great they made sure that we had what we needed throughout the time we stayed which was great even the fancy hotels have lacked in that department. It was affordable for what we needed this trip.»

«You have to make sure everything is clean. Seems like the Level-1 has problems. Staffs are good!»

«👎»

«Nice place to stay for the money. The staff was very helpful and friendly!»

«Ok»

«The hotel was clean….but for a Hilton Product and the level of service you usually receive …the Hampton Inn and Suites Tacoma disappointed. We stayed a total of four nights and did not receive house keeping services until the morning of the fourth night… even after going to the front desk every night requesting fresh towels. The hotel did mention they only provide daily service every second day, they only offer daily service upon request…but with that said even after two nights, they still did ...

«Extremely dirty, didn’t provide WiFi info, tv didn’t work, bedding stained, curtains wouldn’t shut. Literally would never stay there again, only had to because of my unique situation, thank goodness it was only two days. Also staff was awful, unhelpful, stared at you, and made things do uncomfortable. -1/10»

«The area we stayed smelled like the pool. The hotel was good, clean, staff at check in were short. The biggest issue was the “loud” firework sounds outside all night. Made sleeping difficult. The area around the hotel was a little rough n down.»

«Overall, great experience!»

«The hotel appears to be more of homeless shelter, then open to the public. drugs, prostitutes. They should not let the outside public get rooms. People pay money especially in a hotel to be comfortable. They need to keep the hotel as a homeless shelter period. No more renting rooms to the public. No phones, carpets were dirty, holes all in the bedding like smoking holes, sink water was like a pressure washer just shot out when you turned on. Very hot water to bathe only thing I can say. They ...

«When I pulled in, went to go into the lobby and it was locked with an arrow pointing to a window. There was only a little drawer that I had to pass the hotel manager my credit card and drivers license through that. No intercom so it was very hard to understand her. I’m just a person that would want to have the face to face interaction and not feel like a criminal trying to check in. I would definitely suggest them putting in an intercom so we can actually hear each other. Moving to ...