4/10 – Dårlig
Glenn
30. juli 2024
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Hotel okay, but...
I stayed there for 16 days. It started okay. Nice big room. Old, but pretty much clean.Some bugs here and there, but it is Florida. What started a bad experience was the last few days I spent there. One whole day we were out of power/ electricity. And the hotel had no back-up plan for this, så I had to sleep somewehere else in Sebring that one night. When the power went back on after one day, there was no internet or TV working for my remainer of my stay there.
I have tried to get compensated for at least one day stay. I talked to the general manager about this when I checked out of the hotel and was promised that she would look at it and contact me. She has not, even after several e-mails.
Service is not the best, hotel is old, no back up plan for emergencies like power outage. Room is okay, but when the internet is working, the connection is bad.
I would recommend somewhere else to stay in Lake Placid or in Sebring.
I have had to contact my credit company to get credit for at least one night. Something that could have been unnecessary.
Glenn
Bodde her 16 netter i juli 2024