Lobby-lounge

Anmeldelser av Lake Louise Inn

3 out of 5
Lake Louise Inn
210 Village Road, Lake Louise, AB

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 613 av totalt 1341 anmeldelser." "
Rangering på 8 − Bra. 389 av totalt 1341 anmeldelser." "
Rangering på 6 − Grei. 179 av totalt 1341 anmeldelser." "
Rangering på 4 − Dårlig. 95 av totalt 1341 anmeldelser." "
Rangering på 2 − Forferdelig. 65 av totalt 1341 anmeldelser." "

8,4/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property was lovely and the view, unbeatable. Staff were friendly for the most part and we were able to check in early which was amazing. It was my Birthday and they treated us to a free desert at Timberwolf Pizza.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Peihai

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Wendy

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was perfect for our big group ( 2 bedrooms ) Staff were all helpful and friendly Loved the live music and smores in the gazebo
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Zhiying

Bodde her 2 netter i mai 2024

4/10 – Dårlig

Juan og Bellevue

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
The property is well located, however the rooms do not reflect the photos of the room that you actually booked through Expedia. I asked the front desk about this and I was told that they have no control over what Expedia puts on their website. I paid for a "luxury" room and it was all but a luxury, it looked very old. The only positive thing about the room was the mountain view.
Bodde her 3 netter i april 2024
Svar fra Nataly - Manager on Duty den 22. mai 2024
DearJuan, thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. We work hard to make every guest's experience a memorable one and this is definitely not the level of service we aim to provide. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

10/10 – Utmerket

Tammy

Likte: Renhold og personale og service
Bodde her 2 netter i mai 2024

2/10 – Forferdelig

Christian Dane

Reiste med partner
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Female waiter Staff in the Legend restaurant was rude but the food was good. Other male waiters are fine.
Bodde her 1 natt i mai 2024
Svar fra Nataly - Manager on Duty den 22. mai 2024
Dear Christian, thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. Although I was happy to hear you enjoyed the food at our restaurant, I would like to apologize in regards to the service you received. I am so sorry you felt the service was not up to your standards. We will be addressing this issue and ensuring that this type of behaviour is corrected. This is a standard we do not hold ourselves to, and I am truly sorry you experienced this. Nonetheless, we all trust you had a wonderful time exploring all that Lake Louise has to offer. – Warmest Regards - Nataly - Manager on Duty

10/10 – Utmerket

Mike og Toronto

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The property is nicely maintained. About 10 minutes from Louise lake To our surprise there is restaurant and food options inside it.
Bodde her 1 natt i mai 2024
Svar fra Karen den 21. mai 2024
Dear Mike, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

4/10 – Dårlig

Gagandeep

Reiste med familie
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room shown is picture was not real , no elevator for old people , no water no room service no breakfast, front desk was busy in completely task only , no greetings no smile on the faces
Svar fra Karen den 21. mai 2024
Dear Gagandeep, thank you for sharing a constructive and candid review on your recent stay at the Lake Louise Inn. We would like to apologize for the concerns outlined and will be addressing the appropriate departments. We are disappointed to learn that your stay fell below expectations, and we hope to welcome you back in the future for a visit more exemplary of our standards. Karen Assistant Front Office Manager

2/10 – Forferdelig

Wency

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
我的房間不便宜,看相片誤以為很光新。但實際上是很舊的房間,隔音差,不建議選擇。 我預定另一間在旁邊的酒店,更便宜還更新。
Bodde her 1 natt i mai 2024
Svar fra Karen den 21. mai 2024
Dear Wendy, thank you for choosing the Lake Louise Inn and for taking the time to review your stay. We are sorry to learn that you did not enjoy your overall stay with us, and that you were dissatisfied with the accommodations provided. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. Your review is important to us and we thank you for sharing your feedback. Karen Assistant Front Office Manager

10/10 – Utmerket

Caroline

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to everything with delicious onsite restaurant!
Bodde her 1 natt i mai 2024
Svar fra Nataly - Manager on Duty den 22. mai 2024
Dear Caroline, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities., especially our Restaurants. It is always nice to know our cooking is appreciated! We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

8/10 – Bra

Maurizio og Bologna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Grande e con tutto quello che serve.
Bodde her 1 natt i mai 2024
Svar fra Karen den 20. mai 2024
Dear Maurizio, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. Your feedback is greatly appreciated and we hope to welcome you back in the near future! Karen Assistant Front Office Manager

8/10 – Bra

William

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Huge noise on our second night that the staff were unable to resolve. They said that it was caused by the rain we were having but that seemed illogical. It kept us and others near us from sleeting for a good part of the night. We did not receive any offer of compensation which was very disappointing.
Bodde her 2 netter i mai 2024
Svar fra Karen den 20. mai 2024
Dear William, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are disappointed to learn that your stay was not up to standards. We sincerely apologize for the inconvenience you encountered in regards to the noise complaint with the room. This is not the level of service we aim to provide our guests with and apologize for the impact this had on your stay. We appreciate you taking the time to share these comments though so we can review them with our team to assist us moving forward. I have a note on file that your were offered a room move. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards. Karen Assistant Front Office Manager

10/10 – Utmerket

Richard

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good overall
Bodde her 1 natt i mai 2024
Svar fra Karen den 20. mai 2024
Dear Richard, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. Your feedback is greatly appreciated and we hope to welcome you back in the near future! Karen Assistant Front Office Manager

6/10 – Grei

Edward og Pleasanton

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Overall the stay was okay. Room was clean, building was quiet, nice pool and sauna. Dining didn’t offer limited range of types of food (normally not a big deal but there aren’t many other options in the area) and the breakfast spot doesn’t offer a “regular” breakfast. Even though the main business is in the winter it was uncomfortably warm and there’s no AC. There’s a wall thermostat with cool and fan settings but no function; opened the window overnight and it cooled down but that took all of overnight.
Bodde her 1 natt i mai 2024
Svar fra Karen den 19. mai 2024
Dear Edward, thank you for choosing the Lake Louise Inn and for taking the time to share your experience. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. This is not the level of service we aim to provide our guests with and apologize for the impact this had on your stay. We appreciate you taking the time to share these comments though so we can review them with our team to assist us moving forward. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards. Karen Assistant Front Office Manager

10/10 – Utmerket

ayesha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Nataly - Manager on Duty den 22. mai 2024
Dear Ayesha, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

10/10 – Utmerket

Martha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The pizza at the Timber Wolf cafe was excellent.
Bodde her 1 natt i mai 2024
Svar fra Sami - Manager on Duty den 20. mai 2024
Dear Martha,Thank you for taking the time to share your feedback with us. I am very happy to learn that you enjoyed the food from Timberwolf. I will be sure to pass this along to our food and beverage department. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

10/10 – Utmerket

Andrew og Damascus

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Woodsy inn/motel on edge of town (which is tiny). Very good pasta/pub restaurant. Clean rooms, slightly dated but comfortable in thx woods. Pleasant place to stay, 5 minutes to Lake Louise right off main highway. Quiet.
Bodde her 2 netter i mai 2024
Svar fra Karen den 19. mai 2024
Dear Andrew,, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. We are sorry to learn that you were dissatisfied with the accommodations provided. Although not all rooms are renovated, we have recently completed renovations with many more planned for the near future. Your review is important to us and we thank you for sharing your feedback. Karen Assistant Front Office Manager

10/10 – Utmerket

Robin

Reiste med partner, Reiste med familie
Likte: Renhold og fasiliteter
Front desk staff was fantastic after a bit of a wait to check in. Room great. Timerwolf Pizza was amazing. Great staff and hospitality! Will come Again
Bodde her 1 natt i mai 2024
Svar fra Karen den 19. mai 2024
Dear Robin, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

8/10 – Bra

Chithra

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was ok. No elevators or microwave.
Bodde her 1 natt i mai 2024
Svar fra Karen den 21. mai 2024
Dear Chithra, thank you for choosing the Lake Louise Inn and for taking the time to share a review. I apologize that you were disappointed that your room did not have a mini-fridge or microwave. This is mentioned when booking this rooms type that these amenities are not I apologize that you were disappointed that your room did not have a mini-fridge or microwave. This is mentioned when booking this rooms type that these amenities are not included in the room. However, there is always a fridge you can store you items in at the front desk, and there is a microwave in the basement of the building. included in the room. However, there is always a fridge you can store you items in at the front desk, and there is a microwave in the basement of the building. Karen Assistant Front Office Manager

8/10 – Bra

Marius

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schönes, sauberes Zimmer mit guten Parkmöglichkeiten direkt vor dem Hotel. Man hätte sogar im Pool schwimmen gehen können. Das Essen war hervorragend und das Personal sehr nett.
Bodde her 1 natt i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 17. mai 2024
Dear Marius,Thank you for sharing a constructive and candid review on your recent stay at the Lake Louise Inn. We would like to apologize for the concerns outlined and will be addressing the appropriate departments. We are disappointed to learn that your stay fell below expectations, and we hope to welcome you back in the future for a visit more exemplary of our standards.

6/10 – Grei

kathleen

Reiste med partner
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
There is no air conditioning in hotel.
Bodde her 1 natt i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 17. mai 2024
Dear Kathleen,Thank you for sharing a constructive and candid review on your recent stay at the Lake Louise Inn. We would like to apologize for the concerns outlined and will be addressing the appropriate departments. We are disappointed to learn that your stay fell below expectations, and we hope to welcome you back in the future for a visit more exemplary of our standards.

10/10 – Utmerket

Lee Yew

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good place. Dinning is expensive
Bodde her 2 netter i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 17. mai 2024
Dear Lee Yew, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Utmerket

Murray

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 17. mai 2024
Dear Murray, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

10/10 – Utmerket

Nicole

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful spot.
Bodde her 1 natt i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 16. mai 2024
Dear Nicole, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

10/10 – Utmerket

Tanveer

.
Bodde her 1 natt i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 16. mai 2024
Dear Tanveer, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

6/10 – Grei

Edwin

Reiste med familie
Likte: Renhold og personale og service
It was not delux as advertised. We did not have access to pool or hot tub. We were placed besides a mechanical room and heard noise all night. As i was woking in the business center someone entered our room while my wife was there without permission. Not coming back
Bodde her 1 natt i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 16. mai 2024
Dear Edwin, thank you for choosing the Lake Louise Inn and for taking the time to share your experience. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards.

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 1 natt i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 16. mai 2024
Dear Patrick, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

8/10 – Bra

Josephine Carissa Cacho

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
There is no option to turn on the air conditioning when the temperature gets hot in the room in May.
Bodde her 2 netter i mai 2024
Svar fra Karen den 15. mai 2024
Dear Josephine Carissa Cacho, thank you for taking the time to share your feedback with us. We are disappointed to learn that your stay was not up to standards. We sincerely apologize for the inconvenience you encountered in regards to the room temperature. We will follow up with our Maintenance Team accordingly. Thank you again, for taking the time to share your concerns with us. We look forward to welcoming you back with more exemplary standards. Karen Assistant Front Office Manager

10/10 – Utmerket

Kristin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The room was a little dated but still super cute. The main building was phenomenal! Wish we could have stayed longer!
Bodde her 1 natt i mai 2024
Svar fra Nataly - Manager on Duty den 15. mai 2024
Dear Diane, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

10/10 – Utmerket

Charla

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the dining options were amazing
Bodde her 1 natt i mai 2024
Svar fra Nataly - Manager on Duty den 15. mai 2024
Dear Diane, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities such as our Restaurants! We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

10/10 – Utmerket

TIMOTHY

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location & well equipped junior suite. Housekeeping ladies were superb & provided an excellent service.
Bodde her 2 netter i mai 2024
Svar fra Karen den 14. mai 2024
Dear Timothy, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are happy to know you had a great stay, and enjoyed our newly renovated accommodations and facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

8/10 – Bra

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Michal Srbecky - Front Office Manager den 16. mai 2024
Dear John, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

8/10 – Bra

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Coveniently located close to highway
Bodde her 1 natt i mai 2024
Svar fra Karen den 14. mai 2024
Dear Christopher, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed a comfortable stay, along with our facilities. Your feedback is greatly appreciated and we hope to welcome you back in the near future! Karen Assistant Front Office Manager

8/10 – Bra

Jamie

Reiste med partner
My complaints would be no air conditioning and no room service and limited times restaurant and Starbucks are open. Some construction noise and mess too
Bodde her 2 netter i mai 2024
Svar fra Karen den 14. mai 2024
Dear Jamie, Thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are disappointed to learn that your stay was not up to standards. We sincerely apologize for the inconvenience you encountered in regards to the room temperature and opening hours of the restaurants. We will follow up with our Team accordingly. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards. Karen Assistant Front Office Manager

10/10 – Utmerket

Charles

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We really enjoyed our stay! Right from the moment we walked into the reception to check-out, everyone was helpful, smiling and cautious. The swimming pool and hot tub is something y'all need to definetly checkout. The Inn is situated along the beautiful mountain scenery and bike & walk trails are the best so far. Going out for evening walks with my family was also an absolute pleasure - remember to take pictures too! Only downside is the Wifi had weak signals and TVs did not have option to switch to Netflix, Disney or Amazon Prime Videos. Overall we enjoyed our stay.
Bodde her 2 netter i mai 2024
Svar fra Sami -Manager On Duty den 13. mai 2024
Dear Charles,Thank you for taking the time to share your feedback with us. It is great to hear that you enjoyed your overall stay at the Lake Louise Inn, especially in regards to our friendly employees. We will be sure to pass along your kind words to them. They will be so thrilled to learn that they made a lasting impression on your stay. However, I am very sorry to hear that you experienced a hassle with our WIFI, I will ensure to follow up with our maintenance team to ensure it is preforming correctly and I will also pass along with the TV issue you mentioned to our management team.Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

8/10 – Bra

Yonggyoo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Located in so amazed area. Quiet But a little bit aged.
Bodde her 1 natt i mai 2024
Svar fra Sami-Manager On Duty den 13. mai 2024
Dear Yonggyoo,Thank you for taking the time to share your feedback with us. I am very happy to hear that you enjoyed your stay with us, and that you found the location to be one of the highlights of your trip. Although not all rooms are renovated, we have many that are and with more being scheduled for completion in the near future. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

8/10 – Bra

Heather

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Conve ient and well priced hotel.for visitig Lake Louise.
Bodde her 1 natt i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 12. mai 2024
Dear Heather, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

10/10 – Utmerket

Tamas og Edmonton

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Service
Bodde her 1 natt i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 13. mai 2024
Dear Tamas, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future

10/10 – Utmerket

Karla

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
A great check in and an upgrade to make my day! Thank you :)
Bodde her 1 natt i april 2024
Svar fra Sami - Manager on Duty den 11. mai 2024
Dear Karla,Thank you for taking the time to share your feedback with us. It is great to hear that you enjoyed your overall stay at the Lake Louise Inn, especially to learn that your room was eligible for a complimentary upgrade. There are times that we like to show our appreciation for our guest by randomly upgrading their rooms. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

8/10 – Bra

donald og St Joachim

Likte: Renhold og personale og service
Our room 1103 had a temperature of 77 degrees upon our arrival. Too warm for a comfortable sleep. Air conditioning did not work, so we opened a window. Slept ok as nights were very cool. Our room needed an update. Old and worn. Bed was comfortable and room was clean. Very small washroom. Limited dining options.
Bodde her 2 netter i mai 2024
Svar fra Sami - Manager on Duty den 11. mai 2024
Dear Donald,Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us.I sincerely apologize for the inconvenience you encountered in regards to the room temperature. Here at the Lake Louise Inn we do not have air conditioning as part of our “Go Green” initiative. This is a very common trend within the Bow Valley. However, we will follow up with our Maintenance Team accordingly.Thank you again, for taking the time to share your concerns with us. We look forward to welcoming you back with more exemplary standards.

10/10 – Utmerket

????

Bodde her 1 natt i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 11. mai 2024
Dear Valued Guest, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future!

8/10 – Bra

Gisele

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parfait pour petite famille!
Bodde her 1 natt i mai 2024
Svar fra Nataly - Manager on Duty den 9. mai 2024
Dear Gisele, Thank you for choosing the Lake Louise Inn and for taking the time to provide us with your valuable feedback on your most recent stay with us. We use these surveys as an area of opportunity for our staff and hotel to improve. I am happy to know you had a great stay and enjoyed our accommodations and facilities. We work hard to make every guest's experience a memorable one. On behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. We trust you had a wonderful time exploring all that Lake Louise has to offer. Warmest Regards, Nataly - Manager on Duty

10/10 – Utmerket

Joel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice facility. 3 restaurants. Friendly staff.
Bodde her 3 netter i mai 2024
Svar fra Sami - Manager on Duty den 8. mai 2024
Dear Joel,Thank you for taking the time to share your feedback with us. It is great to hear that you enjoyed your overall stay at the Lake Louise Inn.I am pleased to know you enjoyed your stay with us, especially in regards to our friendly employees. We will be sure to pass along your kind words to them. They will be so thrilled to learn that they made a lasting impression on your stay. Thank you once again for taking the time to share your feedback with us, we look forward to welcoming you back in the near future.

10/10 – Utmerket

Mike

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very nice, with all the amenities at your finger tips.
Bodde her 1 natt i mai 2024
Svar fra Karen den 7. mai 2024
Dear Mike, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team and the facilities. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

8/10 – Bra

Cristina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great and affordable place
Bodde her 1 natt i april 2024
Svar fra Michal Srbecky - Front Office Manager den 6. mai 2024
Dear Cristina, on behalf of the Lake Louise Inn Staff, I would like to thank you for being such a great guest and we cannot wait to host you again in the near future. Our friendly front desk team works hard to make every guest's experience a memorable one. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future.

4/10 – Dårlig

Darla

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We made a specific side journey to the Lake Louise area because of its natural beauty. We arrived about 45 minutes before both Lake Louise Inn's restaurants closed, anxious to order. I was shocked to learn neither were disabled accessible- one is upstairs from the lobby, one is downstairs- no elevator. I asked if there were any other way we could access either to order and was told no. We pre-requested a ground floor unit, and specified that I was traveling with a registered service dog, and to please not spray with deodorant- common in Canada pet friendly rooms, but service dogs can stay in any type of room. We did have a first floor unit, it was sprayed heavily, which is painful for a scent trained medical alert dog, and dangerous for the disabled handler. The building we were in had several steps up. Other ground floor rooms did not. It was off season, but the parking lot was full, with no parking near our building. I mentioned the restaurant accessibility issue on check out. The clerk said they had a service entrance for the lower restaurant for wheelchairs. We did not ask for anything, but a manager overheard. The front desk clerk helping us ran out to our car, and profusely apologized, said they were waving the resort fee, and gave me a sticker, postcard and dog poop bag container. It was awkward. All I want is for Atlific Hotels, one of Canada's largest management companies, do better for disabled travelers at Lake Louise Inn, and perhaps a better staff training.
Bodde her 1 natt i april 2024
Svar fra Michal Srbecky - Front Office Manager den 6. mai 2024
Dear DarlaI hope this message finds you well. Firstly, I want to extend my sincerest apologies for the less-than-pleasant experience you encountered during your recent stay at Lake Louise Inn. Your feedback is invaluable to us, and we are genuinely sorry for any inconvenience or discomfort you may have experienced.Please know that providing our guests with a comfortable and enjoyable stay is our top priority, and it is disheartening to hear that we fell short of meeting your expectations. Your feedback has been taken seriously, and we are actively addressing the issues you encountered to ensure that future guests do not encounter similar challenges.One area of focus for us is enhancing accessibility throughout our property. We understand the importance of ensuring that all guests, regardless of their mobility needs, can fully enjoy their time with us. Rest assured, we are diligently working on implementing more accessible options to better accommodate the needs of all our guests.We truly appreciate your patience and understanding as we strive to improve our services and facilities. Your feedback serves as a catalyst for positive change, and we are committed to exceeding your expectations during your next visit.Once again, I apologize for the inconvenience you experienced, and I sincerely hope that you will give us another opportunity to showcase the exceptional hospitality and service that Lake Louise Inn is known for.

6/10 – Grei

marlene

Likte: Personale og service
The price too expensive comparing the condition in the room
Bodde her 1 natt i mai 2024
Svar fra Michal Srbecky - Front Office Manager den 6. mai 2024
Dear Marlene, thank you for choosing the Lake Louise Inn and for taking the time to share your experience. We are disappointed to learn that your stay fell below expectations. We sincerely apologize that you did not feel that you received an appropriate value. We value your feedback and hope we can welcome you back for a stay more exemplary of our standards.

8/10 – Bra

Stanley

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good customer service
Bodde her 2 netter i april 2024
Svar fra Karen den 4. mai 2024
Dear Stanley, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are pleased to know you enjoyed your stay with us, especially in regards to our friendly team. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager

10/10 – Utmerket

Carolina

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our overall stay! We traveled with younger kids and our suite was perfect. I would recommend Lake Loiuse for its beautiful scenery, quietness and friendly staff. That said there is not much activites for families qith kids under 7yrs of age, specially whe. Alot of the trails were closed due to the icy pedway conditions. We still made it worth our stay, travelled to Banff and enjoy the outtings.
Bodde her 2 netter i april 2024
Svar fra Karen den 3. mai 2024
Dear Valued Guest, thank you for choosing the Lake Louise Inn and for taking the time to share a review. We are happy to know you had a great stay, and enjoyed our newly renovated accommodations, facilities and especially the friendly staffs. We trust you had a wonderful time exploring all that Lake Louise has to offer, and we hope to welcome you back in the future. Karen Assistant Front Office Manager