Hoteller i Lake Hopatcong

«Nothing positive to report. Fellow at front desk claimed not to know of arrangements made for a quiet room; placed me in room closest to highway. Price charged at check-in was a higher rate than I'd booked and when I noted such was told it was due to fact that one night of my stay was a Saturday - even though this was obvious when reservation made. Room itself had foul odor of mold and mustiness; no hairdryer; WiFi did not work - front desk fellow claimed it worked on his phone, so problem was ...

«Room was ver nice»

«Nice clean room»

«Very clean. Desk staff efficient and professional polite »

«Very close to the ski resort but that is the only plus. staff was very unorganized. The room was clean but the bedding had some staining and the lights were all different colors. The tv also didn’t work. »

«Great location, near skiing. The pool and the hot tub are great! Will be visiting again soon »

«Great hotel, friendly staff. All positive, but maybe not a four star hotel? A lot of trains passing loudly nearby.»

«Though brief, one of the best hotel experiences that I have had.»

«Cute cozy vibes »

«Hyggelig betjening. Store rom og god frokost. Lett å gå til restauranter og butikker»

«Very clean and comfortable.»

«Absolutely terrible customer service. My party has the flu and think everybody would much rather not have somebody who is sick on the premises. I have been trying for two days to cancel my reservation and whenever somebody actually does answer the phone the guy just yells at you and hangs up on you. I am now stuck paying the fees because nobody on the other side knows how to answer a phone. I will tell anybody and everybody I know to never stay here.»

«It was a good st»

«Room was great as always - comfortable bed!»

«Great local spot. Recently updated »

«It was good»

«Great motel. Clean rooms. Great staff easy check in and out. »

«Resepsjonsområde, salongene og området rundt var supert. Servicen var også bra. Vi var ikke så veldig fornøyd med rommet, særlig ikke badet og komforten på dette.»

«The Westin has an appearance of a really nice and top class hotel. In reality, I got the feeling that customer service is not a priority at the hotel. The room was clean and nice, but a little small for this type of hotel. But they charge extra for Wifi, something that really should be included. And the charge is per device - so to get online on both my PC, iPad and iPhone, I would have needed to pay 3 times for Wifi. It gives you the feeling that they view you as a product, not a guest. And on ...