Hoteller i Lake Erie Beach

«My room wasn’t cleaned once while I was there or offered clean towels. The body wash was empty and cleaning supplies were left in the room. Breakfast supplies were limited on days as they might have run out of fresh fruit. You will have peeled eggs in the fridge for people to take but you have packaged breakfast sandwiches and call that a meal. The rooms are noisy no matter what because the highway is close so you hear a lot of vehicle noise no matter where the room is located.»

«Excellent room service and good customer service and breakfast »

«Tammy at check in was wonderful! She was helpful, thoughtful & had great customer care skills.»

«Very nice hotel. We had some drinks at the bar. The bed was soft and room was clean. The staff was friendly.»

«Older property but maintained . Quiet.»

«Clean room. Comfortable bed. Great location for our stay. Breakfast (egg white omelette, sausage, fruit cup, pastry, coffee, milk) was better than most others. Definitely will stay there again.»

«This is the only hotel I stay in when visiting Dunkirk. The property is old, but kept clean and maintained well. The rooms are large and views of Lake Erie are a nice amenity. There are no microwaves or refrigerators in the rooms which is not on par with other hotels in the area. For me this is the major downside. I do like the staff who are always very kind and helpful.»

«BED BUGS! I HAVE PICTURES. AVOID THIS PROPERTY NO MATTER THE COST.»

«Excellent for stay»

«Yes»

«Private, cozy place that’s comfortable, clean, and has everything you need. Nice small town area but easy access to Hamburg, Orchard Park, and Buffalo. »

«I picked this place without checking the reviews which was a mistake - the many bad reviews seem justified - they gave me two full beds instead of a king bed that I reserved; the door security guard fell to the floor as soon as I opened the door (I put it back on but needs fixing) - room seemed to smell a bit probably from smoking. the soap dispenser was empty so I used body soap from the bathroom. »

«This place is better than a back alley, but not by much. Weekend before Memorial day boiler still on and the room was 85 degrees had to open the door windows turn on the air it did not cool down until the next night. Cockroaches, they do not change the sheets inbetween guest, only thing the guy cleaning the room came out with are the towels, but i guess pretending to wash them works. Do not even ask about the bathroom, you are banging your knees to sit down and i think the shower was last used ...

«Clean room, good staff»

«Hideaway Bay is truly amazing! So peaceful and relaxing. A perfect weekend getaway! We stayed durning Mother’s Day weekend so it was much slower then I assume it would be in the summer. The staff was incredibly attentive- always make sure we had what we needed. If you pass them outside, they are always checking in with you, which i really appreciated it. The grounds were beautifully maintained. The homes were clean and stocked with what you need. Beds were relaxing. Sleeping upstairs is ...

«Place is very run down and clearly was just recently reopened. Renovations are currently underway but until then, the place is not great.»

«Room was disgusting. Smelled like cigarettes and mold.»

«The furniture in the room was worn out. The door to the bathroom was broken. The threshold into the bathroom had bare metal rails that could cut bare feet, the toilet was wobbly, the floors were dirty and the shower controls were hanging off the wall…I did not use the shower because of the poor shape the bathroom was in. All of the items were communicated to the front desk staff. The only redeeming aspect to the room was clean linens. I will never stay there again.»