Hoteller nær Lake Chapin

«Unique place! Enjoyed dinner in the restaurant and the pretty stream!»

«Convenient location.. clean, friendly staff»

«The room smelled musty, the shower barely sprayed with a broken handle and the hall smelled heavily of Marijuana. The breakfast was basic but eatable. Thats why we rated it ok.»

«The hotel was dirty, rooms were filthy, towels were hard to come by and stained. Trash in hallways, and lobby. There was no breakfast. The parking lot is in disrepair. The hairdryer did not work, the door safety locks were broken, the phone did not work so if you needed to call the front desk you couldn’t, you had to go downstairs. There is no elevator as an fyi. We got to the hotel and had to wait 20 minutes for someone so we even could check in, pretty sure we woke him up.»

«The hotel was okay, rooms are dirty and In need of improvement. Lots of trim/paint peeling off the walls and bed corners. Disappointing experience from the name Country Inn & Suites»

«The staff was very friendly. We came to breakfast shortly before it closed and the attendant wanted to make sure we were able to have whatever had been available, even if it meant she would need to make more. The staff works very hard to make this a great place to stay!»

«Super old place- bad everything. Mold in the bathroom -room 101 - smelly and no $ back :(»

«Online photos must have been upgraded by AI because this property did not look at all like the pictures on Expedia or on their website. Property was dirty and not maintained. Hallway to room was covered in food crumbs. Garbage was overflowing. Could not decipher the smell. Cigarettes, weed and filth? Room was dirty. Had two refrigerators and neither seemed to work. Microwave had never been cleaned. Didn’t dare try the breakfast. Didn’t even go back to the lobby to turn in keys ...

«The rooms were clean but very small. There wasn’t a dresser in the bedroom and you could hardly walk around the bed. You can hear the people above your room just walking across the room.»

«The first room has stains on it sheets and they quickly swap this out to another room. I checked the sheets. They looked OK and then laying down I saw what looked like barbecue sauce or marinara sauce on the pillow so I’d ask for a new pillowcase, which came promptly. This is more about Expedia complaint, but I bought the insurance in case of a cancellation which I tried to use because my wife is so pregnant. We really didn’t wanna go, but you had to cancel the reservation a week in advance and ...

«My family of 6 stayed here for 2 nights & it was perfect! Plenty of room for everyone to spread out. The staff was helpful & super friendly! Breakfast was great. The kids loved the pool. I realized on the way there I had forgotten our shampoo, conditioner, & body wash and was pleasantly surprised to see full sized bottles provided in the shower. Honestly the only downside to our stay was the bathroom doors. They are the barn style doors & there is no way to lock them, not a huge deal but our two ...

«Great experience»

«Beds very uncomfortable no coffee maker no microwave. Could use taller stool in bathroom just terrible. Would not stay there again»

«There was no soap available in the shower dispenser also they only provided one bath towel»

«The room was clean and the staff were helpful.»

«Towels, pillow cases, sheets were all dirty and stained. Hot tub was disgusting. Treadmill didn’t work. Breakfast was bad. Not a comfortable stay. Everything felt dirty.»

«I like that the rooms are clean and good size. But probably needs improvement with the amenities. Staff are ok, some are friendly some aren’t. Over all I would still recommend it.»

«Room was clean, location was convenient.»

«My biggest concerns about this hotel are related to security and safety. There was no smoke detector in our room or in my parents’ room. The outside door closest to our room did not lock. I understand this is an older hotel, but there was a strange smell in the hotel. I probably will not stay at this hotel again.»