Hoteller i Laird Hill

«Property was for well maintained. Everything was clean.»

«This hotel is dated and could use some TLC and upgrades. Paint coming off walls in bathroom, old carpet with stains and residue in carpet. Very hard bed sheets, pillows discolored, loud AC unit. Headboard stained. Staff was helpful and tried as best they could to help.»

«Nice»

«This property is under renovation. 3 rd floor rooms - TV doesn’t work. Electric outlets didn’t work. Drapes didn’t keep glaring parking lot lights out of room at night- difficult to sleep. I reported all to management on site. They said they were aware of the issues. I said then why are they not telling customers in advance and why are they renting rooms on the 3 td floor? Plus halls had taped Sheetrock recently added- not painted. I do not recommend anyone staying here.»

«Staff friendly and property well kept. As for amenities, no ice bucket or coffee maker. Parking was good, room was clean.»

«Hot tub was dirty and had hardly any water in it. Rest of hotel was great.»

«Clean room, lovely breakfast, friendly staff»

«The staff at this hotel are some of the kindest, nicest, hard working folks I have ever encountered on a stay. We had some stained carpet in our room, and the air conditioner was a little broken, but overall I would stay here again. I wish the chain would increase the quality of the breakfast offerings. The breakfast concierge deserves 10 stars though - she’s awesome and on top it!»

«A pleasant place to stay»

«This version sounds personal and genuine, like something you’d naturally say: I absolutely love staying here. The rooms are big and clean, and the location is perfect. You can be downtown within minutes, and there are restaurants, stores, and businesses all around, so even if you don’t have a car, you can easily walk somewhere to eat or pick up what you need. What keeps me coming back, though, is the staff. I honestly feel like I can call them my friends. As a female, there have been times ...

«Staff were excellent, very nice. Breakfast was ok, could have more variety though. Ice machine on floor three is always out of order.»

«The staff was not friendly. It was very hot in the hotel/hallways. Almost as if they didn’t have any AC. It was miserable. That made us skip breakfast. The trash cans were full in the hallways so it smelled really bad after you walked off the elevator. The AC in the room worked, however, it kept going on and off and was never on constantly which is very annoying. The room was clean but had a bad smell. The beds squeaked every time you moved. It rained in the middle of the night which caused ...

«Great location and safe»

«Clean room and clean hotel.»

«I don’t even know what to say about this hotel. I guess when I reserved a room for $59 in Tyler, Texas I should have known what to expect. The lobby that is shown in the pictures on Expedia doesn’t exist. You walk into this tiny little storage room with old unplugged, broken vending machines and you have to go up to a window to slide your ID and credit card in. The door does not have the extra top lock latch. The room was not fully supplied with towels. There were spiderwebs everywhere, stains ...

«The only complaint is Monday breakfast had cold coffee and Tuesday the pancake batter very low and slowly came out.»

«nice staff and breafast»