This specific condo was nice, but had some issues.
The first issue we ran in to was that the door entry key pad stopped working. It was early Sunday evening when we called to have it fixed, as we had plans to leave the condo for our nighttime plans. We called several numbers and left voicemails, but no one returned our calls. We finally called the numbers on the door, and were able to speak to the maintenance man, who wanted to help us and felt bad that no one returned our calls. He actually called us back twice to follow up and see if anyone contacted us, (which they didn't), and then called back to tell us that he was able to get through and that they said it wasn't an "emergency situation" and that was why they didn't return our calls. We essentially were held hostage in our condo, and couldn't leave because we had no way of getting back in if we left. To us, that was unacceptable!! The maintenance guy came by the next morning, but basically said it would be fixed after we leave, and we shouldn't have any problems getting back in upon our return. (Not sure why they wouldn't just fix the issue while we were there)??
The condo was spacious enough for us and clean except for the carpet leading to the second floor. It was dirty and not vacuumed in the corners or sides of the carpet throughout, which was unpleasant, as you could see all of the accumulated dirt gathered there.
The kitchen was well stocked with dishes, except for the pans. All of the pans were very small, and would only allow cooking in small quantities, which forced us to eat in shifts instead of all together. There was only enough seating at the counter island for 4, and the other seats were located on the lanai, which was fine when it wasn't raining.
The stove looked newer at first glance, but when you go to use it, you cannot see or even read any of the burner information on the panel. The oven/broiler worked sporadically at first, but then completely stopped working, and we were not able to even use it any longer. We didn't bother to even call about it, as the issue with the key code for the door issue wasn't even handled properly, we were certain they weren't going to do anything about the stove either.
The first floor bathroom was spacious and clean. The bathroom off of the master bedroom (with ocean view) was another story. Cramped and tight is an understatement. The shower door had caulk pieces that were falling off and dragging as you open and close the shower door, as well as it did nothing to prevent a pool of water from pouring out of the shower onto the bathroom floor anytime you did shower. There were plenty of toiletries and towels for both bathrooms, which was a nice surprise. They also had 3 beach towels to use while there.
The master bedroom was spacious (some of that wasted space could have been better used for that tiny bathroom) and the bed was comfortable. The air conditioning was nice as well, which helped with my husbands asthma issues. The lanai was also nice.
The washer and dryer were handy to have in the condo, however, the washer basin was small, so many loads had to be done in order to wash our clothes. The dryer was annoying to use, as it took 3-5 times longer than the washer to even dry the clothes. Needless to say, an upgrade there should be done.
The second bedroom was cramped and the layout was weird. The bathroom was much larger than the other. The vanity drawer had some sort of liquid residue left in it from a previous user, and it was never cleaned up. The beds were comfortable in that room.
The exterior of the condos was nicely kept, however the parking was quite cramped at times. The beach area was unusable for the first 3 days, as the tide was quite rough and would break on the walls surrounding the beach frontage. When the tide was behaving, the beach area was very nice.
The common use grills did have some issues with burners being out on some, so it took a little longer to grill our food, and there could be a couple more added to help out when the grill area became crowed with other guests wanting to cook too.
The pool area was nice, however it was supposed to be "heated" and it certainly didn't feel that way.
Overall, I wish there would have been a more kid friendly area(s) so make it more fun for the kiddos that couldn't go into the ocean or pool during certain times of the day / night.
Overall, it was nice, but we will be looking at other properties when we come back.
