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Anmeldelser av Sheraton Lagos Hotel

4 out of 5
Sheraton Lagos Hotel
30 Mobolaji Bank Anthony Way, Airport Road, Ikeja, Lagos

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 57 av totalt 155 anmeldelser." "
Rangering på 8 − Bra. 54 av totalt 155 anmeldelser." "
Rangering på 6 − Grei. 26 av totalt 155 anmeldelser." "
Rangering på 4 − Dårlig. 15 av totalt 155 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 155 anmeldelser." "

8,0/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Ayokunle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A good place to stay in Lagos. It was a short drive from the airport.
Bodde her 1 natt i mars 2024
Svar fra Abiola Peter den 10. mai 2024
Dear Ayokunle,Greetings and thanks for your feedback.We are glad you enjoyed your stay with us and we do look forward to your return.Yours in Hospitality,Abiola

10/10 – Utmerket

Iyke

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great customer service experience
Bodde her 1 natt i desember 2023
Svar fra Abiola den 13. feb. 2024
Dear Iyke,Greetings and thanks choosing to stay with us here at Sheraton Lagos Hotel.Also, we say thank you for taking time out to review us, as a growing hotel, we appreciate your feedback and this will go a long way to inspire the team.Once again thank you for feedback and we do look forward to welcoming you back to the hotel.Yours in Hospitality,Abiola Peter

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i januar 2024
Svar fra Abiola den 13. feb. 2024
Dear Valued Guest,Thank you for taking your time to review us. It is well appreciated.As a growing hotel, we will keep doing our best to provide top notch services to best meet your needs.Thanks once again for your feedback. we will share with the team for better improvement.Looking forward to welcoming you back to the hotel.Yours in Hospitality,Abiola Peter

10/10 – Utmerket

UZOMA

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My entire stay at the facility was worth it. Food, entertainment and accommodation were all great
Bodde her 2 netter i januar 2024
Svar fra Abiola Peter den 28. jan. 2024
Dear Uzoma,Thank you for your feedback and we do hope to welcome you back to the hotel again.

6/10 – Grei

sam

Likte: Personale og service
The staff
Bodde her 2 netter i januar 2024
Svar fra Abiola Peter den 28. jan. 2024
Dear Sam,Thank you for taking time out to rate us.We do appreciate your business and we look forward to welcoming you back to the hotel.

6/10 – Grei

ning

Bodde her 6 netter i september 2023
Svar fra Abiola Peter den 6. okt. 2023
Dear Ning,Thanks for your rating.We do look forward to having you stay with us again.Yours in Hospitality,Abiola Peter

8/10 – Bra

Earnest

Likte: Personale og service og romkomfort
Bodde her 2 netter i september 2023
Svar fra Abiola den 6. okt. 2023
Dear Earnest,Thanks for your rating.We do look forward to having you stay with us again.Yours in Hospitality,Abiola Peter

6/10 – Grei

Stefan

Bodde her 1 natt i januar 2023

10/10 – Utmerket

Earnest

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2022

6/10 – Grei

FABRICE

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
A ce prix on pourrait avoir plus de souplesse
Séjour convenable et l'hôtel est assez cher J'ai demandé à quitter la chambre une heure plus tard pour faire une réunion je devais payer la moitié de la chambre en plus pour une heure
Bodde her 3 netter i november 2022
Svar fra LA den 22. des. 2022
Thank you for your honest review. We would take it and improve where necessary. We hope that on your next visit, we would meet your expectation.

4/10 – Dårlig

Felix

Reiste med partner
Likte: Fasiliteter
Likte ikke: Personale og service
I reserved a room with a King size bed for me and my wife and was given a room with two single (yes, Single) beds and was rudely told by the front desk staff checking us in that it was all they had available. Unfortunately, it was quite late at night; otherwise, we would have found a different hotel. Sadly, my wife had to spend our anniversary on two separate single beds. The only redeeming thing about the room was the presence of an iron and ironing board.
Bodde her 1 natt i juni 2022
Svar fra RM den 23. aug. 2022
Please accept our apologies. We hope to do better when next you stay with us. We look forward to having you back.

4/10 – Dårlig

Simon

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juni 2022
Svar fra RM den 23. aug. 2022
Could you please tell us more why you scored us 4 and where we can improve?

10/10 – Utmerket

Dimeji

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juni 2022

6/10 – Grei

Andrea

Forretningsreisende
Bodde her 3 netter i juni 2022

10/10 – Utmerket

Favour

Bodde her 1 natt i mai 2022

8/10 – Bra

Mark

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is generally very good, if a little tired looking. Most staff are very friendly and eager to please, I just experienced one front-desk staff member who was a little rude - totally ignoring me for a few minutes then grumpily asking "what do you want?". Other staff were great though. The outside bar/restaurant is a very nice place to relax.
Bodde her 3 netter i mars 2022

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2022

8/10 – Bra

UZOMA

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good stay. They only problem i have notice on all my stays at the hotel is that they do not answer phone calls.
Bodde her 3 netter i januar 2022

10/10 – Utmerket

JUDE

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021

10/10 – Utmerket

JOSEPHINE

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Marvelous time
Staff were Amazing! They politely enforce face masks for everyone.
Bodde her 2 netter i oktober 2021

10/10 – Utmerket

Aishetu

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Everything was just as expected! Loved it
Bodde her 1 natt i september 2021

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay at Sheraton Lagos was amazing!! I thoroughly enjoyed myself!!! The staff/security were super friendly, and very attentive!! If I requested anything, my needs were always met very fast!! Funmi, Charles, Johnson and Sunny are wonderful!! It was my very first time in Nigeria visiting with my Nigerian fiance and I wasn't disappointed at all!! I will definitely be back! I'd advise everyone coming from countries that give complete towels for bathing in the shower to bring your own body/face towel for washing/bathing, the hotel doesn't offer that.. but I always bring my own face/body towel for actual bathing so that wasn't bad for me.. though truly, given the amount of money being paid for the hotel room.. all complete towels should be provided. But other than that the Sheraton is a great place to stay!! And super close to the airport!
Bodde her 11 netter i juli 2021

10/10 – Utmerket

Crystal

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2021

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent!
Bodde her 2 netter i juni 2021

10/10 – Utmerket

David

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The stay was amazing. The environment is clean
Bodde her 2 netter i april 2021

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Nothing really stands out for me. The hotel is old. Toilets and Tubs needs to be replaced. The smell in the hallway and in the bedroom wasn't appealing. It smells old. They charge for the serving tray to deliver your food to the room. The rice and stew has no taste and I got charged for the tray it was brought in. Here's the good part, excellent staff services. Staffs are friendly and efficient. Always willing to help. Overall, I don't think I'll consider another stay in Sheraton hotel.
Bodde her 1 natt i april 2021

8/10 – Bra

Ahmed

Forretningsreisende
Likte: Personale og service og romkomfort
Bodde her 2 netter i april 2021

8/10 – Bra

Rachael

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Well it was okay!
Bodde her 1 natt i april 2021

6/10 – Grei

Taofeek

Reiste med familie
Bodde her 2 netter i februar 2021

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2021

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i desember 2020

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Sheraton Lagos is a shadow of itself. Compared to a few years ago, this hotel has really lowered its own standards. First in this COVID-19 times, masks were not enforced. Second, quality, speed of service have gone down markedly. Food both at the main restaurant as well as the grill bar outside is terrible. This is not the Sheraton I knew.
Bodde her 2 netter i november 2020

10/10 – Utmerket

JUDE

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2020

2/10 – Forferdelig

Feyi

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i august 2020

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Gym is too small and too far, waiters and waitress unfriendly
Bodde her 1 natt i mars 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Club Lounge was very nice. Buffett was great at breakfast but selection sometimes limited during dinner. Quality of food was good
Bodde her 8 netter i februar 2020

10/10 – Utmerket

James

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lagos Paradise
Friendly and safe environment.
Bodde her 1 natt i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Personale og service
Bodde her 1 natt i februar 2020

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
This Sheraton is quite bad. I arrived on. Saturday and there must have been as event so the lobby was very crowded and extremely loud. Totally not ones idea of a relaxing hotel stay. Check in was easy enough and I proceeded to my room. As soon as I came out the lift, onto the hallways heading to my room, there was an overwhelming stale smell to the place. I could hardly breathe. The room smelt no better and it took a good few hours to get over the mouldy stale smell. I considered checking out and going to stay with friends, but by then it was quite late in the evening. I did not dare to dine here cos of this. The hotel is thoroughly in need of an update and I will not be using it again.
Bodde her 1 natt i februar 2020

10/10 – Utmerket

YAN

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff. Very friendly and customer service oriented.
Bodde her 1 natt i februar 2020

6/10 – Grei

Johanna

Forretningsreisende
Likte: Renhold
Not the best place to stay in Lagos
Positives: Very good breakfast, hot shower, great pool, helpful staff in the business center. Separate transportation company that has a desk in the lobby and was readily available and easy to work with. Negatives: Older building and it was quite noisy at times. You hear carts rolling up and down the hall and footsteps from the room upstairs. Had 15000 Naira stolen from my wallet and the only time my purse and wallet was out of my site was when the bellhop was bringing my stuff into my room just after my arrival. Only some money was taken, not all. He had watched me as I checked in and also paid the transportation company. He was the only one that had the opportunity. When I was leaving the same guy wanted to assist me and reached for the same bag that had contained my wallet and I declined his assistance. They also lost my laundry and it took several calls and many hours to find it. It was 1am the night before I left before they located it. They had accidentally posted it to the room across the hall. I don't plan to stay there again.
Bodde her 5 netter i februar 2020

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Workers excellent especially front desk. Clean room and great food.
Bodde her 2 netter i februar 2020

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I did have a long hair/maybe synthetic on one of my towels . Would like to see the bar have a more diverse menu otherwise it was Italian restaurant or buffet only
Bodde her 1 natt i februar 2020

8/10 – Bra

Zdenek

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2020

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel, spacious and well appointed. Security is always present and they are alert, which is comforting. I will definitely stay here again as my travels take me through Lagos!
Bodde her 2 netter i januar 2020

6/10 – Grei

Mark

Forretningsreisende
Likte: Renhold og romkomfort
Becoming tired (again), service often lacking.
Bodde her 2 netter i januar 2020

10/10 – Utmerket

JUDE

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very clean and well run hotel. Kudos to the staff and management.
Bodde her 1 natt i desember 2019

10/10 – Utmerket

Gra

Likte: Renhold og personale og service
Clean and security set-up. Staff presant and very willing to assist.
Bodde her 1 natt i desember 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff. Customer service was exceptional. Buffet was great
Bodde her 1 natt i desember 2019