Hoteller nær Lago di Venere

«The staff was exceptional. Always willing to help and provide whatever is needed. Once we realized the lay of the island, the receptionist helped us get a rental car. The dining was superb. Breakfast was a great spread of options. Along with eggs or omlettes made fresh. Dinner was delicious. Again a range of choices and each we selected was wonderful. The room was very comfortable. The bed had firmness that we like. The staff upkeep of the room was generous, fresh towels daily. There is a ...

«Hotel is new and the facilities are also very new. We didn’t really like the service though, there is little attention to the customer (for example the staff never comes by the pool to ask if we needed a drink or snack and the bars were almost always closed which meant we had to walk down to the restaurant to get any drink). Also breakfast is subpar, very little choice of savoury options. »

«Reception bar gym lady and massage lady perfect and friendly. The restaurant had problems. Everything difficult. Even if asking no glutenfree options or bread. Not possible to get an espresso for breakfast not possible to order two glasses of wine for lunch only bottles. Breakfast not ready in time waited 20 min for coffe. Closed also before time. Not serviceminded. All the rest super!»