Hoteller i Lac des Arcs

«Bad service »

«We were quite pleased with our stay. It was clean and well set up. Only complaint was with communication. We asked for clarification if blankets and pillows were provided and didn’t get a clear answer so packed them as that wouldn’t be ideal not to have. When we arrived the bed was made with blankets and pillows. »

«Best vacation ever!»

«Beautiful property, and pet friendly!»

«Great set up well equipped No plugs in parking lot which was a issue as I drive a diesel and weather was -25 »

«.»

«Did not realize we would be in a dark room in the basement with a tiny window»

«This hotel does not charge extra for pets. And the pet friendly room had patio access to a green space for the dog. Which was awesome. The only issue was the cleanliness of the floors. There was dog hair on the floors and in the corners of the bathroom.»

«Lovely quiet inn. We enjoyed the hot breakfast and outdoor hot tub. Would stay there again »

«Great place to stay in Canmore.»

«We enjoyed staying at Copperstone Resort. Our unit was very clean and well laid out. We have a little dog, so require a pet friendly place and we had an end unit with easy access to the outside area. Like that there’s a stream and walking path right behind. Would definitely recommend»

«Friendly staff. Quick check-in. Clean rooms. Bed and pillows could be better but were good nonetheless. Super quick check-out.»

«We had a wonderful stay at Super 8 Canmore, the staff were all so friendly and helpful and it was evident that they all worked really hard to ensure the hotel was spotless and ran like clockwork. Everywhere was clean and tidy, if breakfast supplies ran a little low they were replenished immediately. Thank you for making our stay at Canmore such a pleasant one!»

«The view from our window was the best, Rockie mountains pure»

«Loved the attention to detail in the room. Full tea set for making my tea. Bed was super comfortable and the staff were very friendly and helpful. We used their recommendations for where to go in town. Thoroughly enjoyable experience. »

«Sadly the room wasn’t cleaned properly, the worst experience was pulling the sheets down and seeing a lot of human hair, I was exhausted, slept in my clothes, on top of the covers, took pictures and informed the front office staff in the morning. Complaint was forwarded to the front office manager who called me and left a voicemail with his apology. No further action or compensation has happened yet. I will be sending my complaint to Coast Hotels upper manager as the uncleanliness was ...