Hoteller nær La Spa

«Mal carácter de las recepcionistas»

«Total disappointment!!! Hotel was extremely outdated! Everything looked musty. When we arrived the first room they assigned to us smelled like pee!! And had flies everywhere!! Puerto peñasco in general is so overrated and overpriced !! We cut our trip a day short!! Do no recommend!!»

«Clean , good location, nice bed, everything nearby»

«Clean family friendly nice hotel near averything within walking distance»

«Great ocean view, very nice room»

«First of all front desk make me feel less important because I booked thru Expedia, they tried to charge me a balance at front desk, I had to show them the what I pay thru Expedia my balance they made me wait almost 30 minutes to fix that issue, another thing, the elevator was not working, I booked a 2 bedroom 2 bath sea view for a reason for 4 days, since elevator was not working they were expecting us to used the stairs, lol i thought they were going to relocate us to another building but ...

«The worse experience, room was absolutely horrible , broken shower head , dirty room, smell like drainage . Absolutely dirty mattress. There was pee stains in the toilet seat . Customer service was horrible. We paid almost 4K for 2 deluxe rooms and 2 master suite. They refuse to give me all 4 rooms and only gave me 3. Refuse to refund me . We requested lower levels or at least all In the same floor as we were traveling as a family ,we got them 1 in the 5th floor 3rd floor and second floor. At ...

«The staff was very kind and attentive to our needs! My husband couldn’t stop admiring how good everything was despite being a last minute trip. Beach was 1 minute walk away which was a plus! Amazing beach waters!»

«En cuanto al personal de limpieza fue nefasto no limpiaron el cuarto, no colocaron toallas limpias, el papel higiénico se acabó, cuando fuimos al loby a pedir más estaba cerrado. La única persona amable fue una chica que nos ayudó con toallas y nos cambió el control de la televisión, eso fue el miercoles 1 de Julio. En todos mis viajes han sido placenteros en cuanto a servicio de hotel, pero esta vez muy mala experiencia, fue el regalo para mi hermana que cumplía años y le quedamos mal.»

«Es Bien Chilo!!! +X+»

«Look no more, BOOK this condo! We just left and already planning our next visit here. The beachfront views, and private access to the beach, the 24/7 secured property, the pool, to the condo having everything we need and more. Just pack your bags and show up. The staff was amazing, I wish I could of got the guys name securing the property but he was so nice and informative, they are quick about checking up on things if needed. The location was great, close enough to any store for late night ...

«Everything was great, EXCEPT the bed was terrible, impossible to sleep in, we left a day early because we were so tired from being unable to sleep at night. For what we paid I expected a mattress, this felt barely a step above a box spring. Bring an air mattress, it’ll be better. The staff was super nice, the building and pools and everything else was awesome…. But the bed ruined it for us.»

«Una experiencia inolvidable el personal es muy amable te hacen sentir como en casa todo está muy limpio las camas huelen bien todo nos gustó disfrutamos al máximo »

«The people from both Marina Pinacate and Casago were friendly and super helpful. This review is not about them but more so the place itself. The place on the other hand was terrible. The sofa bed was in terrible condition. Not comfortable at all and it was very old. The sheets and blankets to use for the sofa bed were dirty and dusty. The blinds in the room were missing and broken. The microwave didn’t work. The shower curtain hooks were rusty and the curtain was super old. There was a dead ...