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Anmeldelser av The Charmant Hotel

4 out of 5
The Charmant Hotel
101 State St., La Crosse, WI

Anmeldelser

9,8

Suverent

Rangering på 10 − Utmerket. 873 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 101 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 11 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 1000 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,4/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Adam

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024
Svar fra Tiffany M., Guest Services Supervisor den 22. mai 2024
Hello Adam, Thank you for choosing The Charmant Hotel on your recent visit to La Crosse. We were delighted to hear about your experience and look forward to hosting you again in the future for another memorable stay!

10/10 – Utmerket

Kate

Likte: Renhold og overnattingsstedets bygg og tilstand
Great getaway!
Bodde her 1 natt i mai 2024
Svar fra Katie E, Front Office Manager den 15. mai 2024
Thanks, Kate! We hope to welcome you back soon!

10/10 – Utmerket

Brenda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is the most amazing hotel and our favorite getaway! The rooms are gorgeous and the restaurant is amazing for dinner, brunch and everything in between.
Bodde her 1 natt i april 2024
Svar fra Katie E, Front Office Manager den 10. mai 2024
Brenda, thank you for the kind words! We hope to have the chance to host you again soon!

10/10 – Utmerket

kelly og glenview

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I love this hotel.
Bodde her 1 natt i april 2024
Svar fra Katie E, Front Office Manager den 1. mai 2024
Thanks for staying, Kelly! Can't wait to welcome you back!

10/10 – Utmerket

Connie og Cedar Rapids

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We've stayed at the Charmant several times, and it never disappoints. From the professionalism and friendliness of the staff to the quality of the food and the excellent condition of the rooms, the Charmant is the only place we choose to stay in LaCrosse. An added benefit is the proximity to the riverside park, which is a beautiful green space. On this trip, the valet parking (looking at you, Jackson) and the food service in the bar area were particular standouts.
Bodde her 1 natt i april 2024
Svar fra Katie E, Front Office Manager den 1. mai 2024
Connie, thank you for choosing The Charmant again and again and for the encouraging words. We hope to welcome you back soon!

10/10 – Utmerket

Amy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was a lovely stay at a very special place.
Bodde her 1 natt i april 2024
Svar fra Katie E, Front Office Manager den 1. mai 2024
Thank you for the kind words! We hope to have the chance to host you again soon!

8/10 – Bra

James

Bodde her 1 natt i april 2024
Svar fra Katie E, Front Office Manager den 10. mai 2024
Thanks, James! We hope to welcome you back soon!

10/10 – Utmerket

Kim

Likte: Renhold og personale og service
Disappointed fitness room wasn’t open and wasn’t informed ahead of time
Bodde her 1 natt i april 2024
Svar fra Katie E, Front Office Manager den 20. apr. 2024
Thanks for choosing to stay with us, Kim, and for taking the time to share your feedback. There should have been a reference to the adjusted operation within the confirmation email, so we have brought it to the attention of our marketing time to ensure an email reaches all guests and verbiage is clear. Thankfully, we are in the home stretch of renovations and should be fully operational again soon. We hope to have the chance to host you again!

10/10 – Utmerket

Ricardo og Wheaton

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean facility and welcoming crew.
Bodde her 2 netter i april 2024
Svar fra Katie E, Front Office Manager den 11. apr. 2024
Thank you for the kind words! We hope to welcome you back soon!

10/10 – Utmerket

Ricardo og Wheaton

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was great and loved the historic feel of the hotel.
Bodde her 1 natt i mars 2024
Svar fra Katie E, Front Office Manager den 20. mars 2024
Thanks for the review, Ricardo! We hope to welcome you back soon!

10/10 – Utmerket

Meredith

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property and rooms and friendly staff! Great ambiance.
Bodde her 2 netter i mars 2024
Svar fra Katie E, Front Office Manager den 13. mars 2024
Thank you for the kind words, Meredith! We hope to welcome you back soon!

10/10 – Utmerket

Alex og Seattle

Bodde her 3 netter i februar 2024
Svar fra Katie E, Front Office Manager den 30. mars 2024
Thanks for the review, Alex! We hope to welcome you back soon!

10/10 – Utmerket

kelly og glenview

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wonderful hotel. I highly recommend it
Bodde her 1 natt i februar 2024
Svar fra Katie E, Front Office Manager den 17. feb. 2024
Thank you for the kind words! We hope to host you again soon!

10/10 – Utmerket

Jason

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very unique property, great dinner, walkable to down down and attractions
Bodde her 1 natt i februar 2024
Svar fra Katie E, Front Office Manager den 17. feb. 2024
Thanks for staying with us, Jason! We hope to welcome you back soon!

2/10 – Forferdelig

Curtis

Bodde her 1 natt i februar 2024
Svar fra Katie E, Front Office Manager den 3. mars 2024
Hi Curtis, we're sorry to see you had a negative experience. If you would like to discuss in further detail, please reach out so we can better improve our services.

10/10 – Utmerket

Barbara

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Loved everything about the Charmant.
Our stay was absolutely lovely. The room was comfortable and the bed was divine. Having a coffee shop and restaurant in house was convenient. The location by the river added to the visual appeal. The welcome chocolates were a nice touch.
Bodde her 2 netter i januar 2024
Svar fra Katie E, Front Office Manager den 3. feb. 2024
Thank you for the kind words, Barbara! We hope to welcome you back soon!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helpful
Front desk explained during the frigid weather water pipes broke causing water to leak affecting some rooms and the elevator. They were able to accommodate by keeping guests away from the areas that were being cleaned
Bodde her 1 natt i januar 2024
Svar fra Katie E, Front Office Manager den 3. feb. 2024
Thank you for your understanding during this unexpected time. We are thrilled to know we were able to host you and that you enjoyed your experience. We hope to have the chance to welcome you back soon!

10/10 – Utmerket

Dale

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best hotel in lacrosse
Svar fra Katie E, Front Office Manager den 23. jan. 2024
Thanks, Dale! We hope to welcome you back soon!

2/10 – Forferdelig

Neil og Middleton

Bodde her 1 natt i januar 2024
Svar fra Katie E, Front Office Manager den 3. mars 2024
Hi Neil, we're sorry to see you had a negative experience. If you would like to discuss in further detail, please reach out so we can better improve our services.

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fun happy hour and great brunch
Bodde her 1 natt i januar 2024
Svar fra Katie E, Front Office Manager den 23. jan. 2024
Thanks, Richard! We hope to welcome you back soon!

10/10 – Utmerket

Nicole

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property and the rooms were comfortable and clean.
Bodde her 1 natt i desember 2023
Svar fra Katie E, Front Office Manager den 16. jan. 2024
Thanks, Nicole! We hope to welcome you back soon!

10/10 – Utmerket

Alan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Another great stay at the Charmont
Bodde her 2 netter i januar 2024
Svar fra Katie E, Front Office Manager den 15. jan. 2024
Thanks, Alan! We cannot wait to welcome you back!

10/10 – Utmerket

Matthew

Bodde her 1 natt i desember 2023
Svar fra Katie E, Front Office Manager den 19. jan. 2024
Thanks, Matthew! We hope to welcome you back soon!

10/10 – Utmerket

Jessica

Likte: Renhold
Bodde her 1 natt i desember 2023
Svar fra Katie E, Front Office Manager den 29. des. 2023
Thanks for staying, Jessica! We hope to welcome you back soon!

8/10 – Bra

Julie

Bodde her 2 netter i oktober 2023
Svar fra Katie E, Front Office Manager den 29. des. 2023
Thank you for the review, Julie! We hope to welcome you back soon!

10/10 – Utmerket

Scott

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Katie E, Front Office Manager den 26. des. 2023
Thanks, Scott! We hope to welcome you back soon!

10/10 – Utmerket

PAUL og DECORAH

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parking not great
Bodde her 1 natt i desember 2023
Svar fra Katie E, Front Office Manager den 26. des. 2023
Thanks for the feedback, Paul! We hope to have the chance to welcome you back soon!

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Katie E, Front Office Manager den 7. feb. 2024
Thanks for the review, Daniel! We hope to welcome you back soon!

10/10 – Utmerket

Torsten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The Best Hotel Experience
Our stay at the Charmant was nothing short of wonderful. It was a magical, perfect experience for my now fiancé and I! I booked our stay to celebrate our anniversary and the service/experience we received was more than we ever expected. Every single staff member was kind and personable which made our stay feel even more meaningful. We felt comfortable and welcomed. The complimentary chocolates upon arrival, free coffee tokens, and gifted one free drink each for our anniversary dinner made our celebrated moment together all the more perfect! Thank you from the bottom of our hearts! We will most certainly return and recommend! Also, Noah & Harley from the Charmant are fantastic! And every staff interacted with from 12/13-12/14 deserve to be recognized!
Amazing dinner with fantastic food!
Great dinner view with happy anniversary card from the Charmant.
Bodde her 1 natt i desember 2023
Svar fra Katie E, Front Office Manager den 26. des. 2023
Thank you for celebrating the special occasion with us! We cannot wait to welcome you back!

10/10 – Utmerket

Joshua

Bodde her 1 natt i desember 2023
Svar fra Katie E, Front Office Manager den 15. jan. 2024
Thanks, Joshua! We hope to welcome you back soon!

10/10 – Utmerket

Gary

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Katie E, Front Office Manager den 7. des. 2023
Thanks, Gary! We hope to welcome you back soon!

10/10 – Utmerket

Mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautifully renovated old building. Bar/lounge is right next to desk. Very loud during happy hour. Distracting while trying to check in.
Bodde her 1 natt i desember 2023
Svar fra Katie E, Front Office Manager den 7. des. 2023
Thank you for choosing to stay with us and for taking the time to share your feedback as we sincerely appreciate the feedback. We hope to have the chance to welcome you back soon!

10/10 – Utmerket

Jill

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful Property. Very charming.
Bodde her 2 netter i desember 2023
Svar fra Katie E, Front Office Manager den 5. des. 2023
Thank you for the kind words! We hope to welcome you back soon!

10/10 – Utmerket

Diane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Katie E, Front Office Manager den 5. des. 2023
Thank you for the review! We hope to host you again soon!

10/10 – Utmerket

Rochelle

Bodde her 1 natt i november 2023
Svar fra Katie E, Front Office Manager den 26. des. 2023
Thank you for staying, Rochelle! We're already looking forward to next time!

10/10 – Utmerket

Katherine

Bodde her 1 natt i november 2023
Svar fra Katie E, Front Office Manager den 26. des. 2023
Thanks for staying, Katherine! We hope to welcome you back soon!

10/10 – Utmerket

Michelle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A very quaint hotel….in a nice area.
Bodde her 1 natt i november 2023
Svar fra Katie E, Front Office Manager den 24. nov. 2023
Thank you for staying with us, Michelle! We hope to welcome you back soon!

10/10 – Utmerket

Shelley

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Katie E, Front Office Manager den 21. nov. 2023
Thank, Shelley! We hope to welcome you back soon!

8/10 – Bra

Brad

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I would have given a 5 star rating but coffee was not provided in the room. Very comfortable rooms and spacious bathroom. Had a pleasing experience at the bar as well.
Bodde her 1 natt i november 2023
Svar fra Katie E, Front Office Manager den 21. nov. 2023
Thanks for the review, Brad! And thank you for choosing to stay with us. We have already added a note to your profile to preset a coffee maker in your room for your next stay and we hope to welcome you back soon!

10/10 – Utmerket

Christine

Bodde her 1 natt i november 2023
Svar fra Katie E, Front Office Manager den 7. des. 2023
Thanks, Christine! We hope to welcome you back soon!

10/10 – Utmerket

Shannon og Hood River

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a beautiful property. Great location and great restaurant
Bodde her 1 natt i november 2023
Svar fra Katie E, Front Office Manager den 15. nov. 2023
Thanks, Shannon! We hope to welcome you back soon!

10/10 – Utmerket

Ann

Reiste med familie
Very nice!!
Bodde her 1 natt i november 2023
Svar fra Katie E, Front Office Manager den 9. nov. 2023
Thanks for the review, Ann! We hope to welcome you back soon!

10/10 – Utmerket

Karen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Charmant was an absolute delight to stay this the past weekend. From the moment you walk you were greeted by kindness and it never stopped. We had drinks by the bar while listening to live music and had dinner after a busy day. One of the best stays I have had in a long time! I will defiantly be back!
Bodde her 2 netter i november 2023
Svar fra Katie E, Front Office Manager den 9. nov. 2023
Thank you for the kind words, Karen! We cannot wait to host you again soon!

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Charmant is a beautiful hotel with a gracious staff. The location near the river and a couple blocks from downtown businesses.
Bodde her 2 netter i oktober 2023
Svar fra Katie E, Front Office Manager den 31. okt. 2023
Richard, thank you staying with us and we hope to host you again soon!

10/10 – Utmerket

laura

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We came for a nice to see a comedian we love at Viterbo. The hotel was a perfect spot, amazing old building, lively and beautiful bar areas, nice room! We’d love to come back in summer to enjoy the rooftop and more of the outdoors.
Bodde her 1 natt i oktober 2023
Svar fra Katie E, Front Office Manager den 30. okt. 2023
Laura, thank you for choosing to stay with us! We cannot wait to welcome you back!

10/10 – Utmerket

Rhonda

Bodde her 2 netter i oktober 2023
Svar fra Katie E, Front Office Manager den 30. okt. 2023
Thanks, Rhonda! We hope to welcome you back soon!

10/10 – Utmerket

LeAnne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A new favorite!
From the service to the accommodations, we loved everything about it.
Bodde her 1 natt i oktober 2023
Svar fra Katie E, Front Office Manager den 26. okt. 2023
LeAnne, thank you for sharing your review and we cannot wait to welcome you back!

8/10 – Bra

Nicholas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Not worth it. The best rooms probably are.
The room was expected to be beautiful with the exposed brick, however we had a huge white washed beam that ran the ceiling and most of the wall. It ruined the aesthetic and the whole mood of being there for a birthday. The restaurant was mixed quality. The drinks were quite bad, the appetizer and soup were decent, and the entree was outstanding. This mix in quality made the experience somewhat blah. Coffee in the morning was outrageously overpriced with the “free coffee” tokens good for a hot coffee or $1 off others. Getting a free coffee or $3-5 off would be reasonable. We spent $12 after discounts on two iced coffees which were very average. It was a neat experience overall and the place had a ton of character, but so much fell flat for us.
Bodde her 1 natt i oktober 2023
Svar fra Katie E, Front Office Manager den 30. okt. 2023
Thanks for choosing to celebrate with us, Nicholas! And thanks for sharing your experience; we sincerely apologize that it didn't live up to your expectations. We have specifically shared your feedback regarding your food and beverage notes with the appropriate team leaders to improve upon quality and consistency. We all hope to have the chance to welcome you back soon!

10/10 – Utmerket

Courtney og Irvine

Bodde her 1 natt i oktober 2023
Svar fra Katie E, Front Office Manager den 14. nov. 2023
Thanks for the review, Courtney! We hope to welcome you back soon!

6/10 – Grei

John

Bodde her 1 natt i oktober 2023
Svar fra Katie E, Front Office Manager den 13. nov. 2023
Thanks for the review John. If you have any further feedback on how we could better our product or service, please let us know. We hope to have the opportunity to welcome you back soon!