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Anmeldelser av Holiday Inn Hotel & Suites La Crosse, an IHG Hotel

3 out of 5
Holiday Inn Hotel & Suites La Crosse, an IHG Hotel
200 Pearl Street, La Crosse, WI

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 335 av totalt 888 anmeldelser." "
Rangering på 8 − Bra. 310 av totalt 888 anmeldelser." "
Rangering på 6 − Grei. 128 av totalt 888 anmeldelser." "
Rangering på 4 − Dårlig. 82 av totalt 888 anmeldelser." "
Rangering på 2 − Forferdelig. 33 av totalt 888 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

7,6/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Hotellgjest og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Value for money
Overraskende bra standard. Her manglet det ingenting. Parkering utenfor hotellet eller i eget parkeringshus. Beliggenheten er "midt i smørøyet" både når det gjelder utflukter, restauranter og barer. Hyggelig betjening. God frokost inkludert i prisen. Rent og ryddig. Håndklærne ble byttet, men sengene ble ikke redd opp i løpet av de to døgnene vi var der.

6/10 – Grei

Bryce

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our stay but the price point was a little high because the room was old and smelled of smoke. The bathroom door was delaminating and wouldn’t close. There was no breakfast continental or otherwise.
Bodde her 2 netter i mai 2024

4/10 – Dårlig

Robert

Reiste med familie
Checked in and advised pool was closed by health department. We get into our room and notice 2 towels for 4 people. Went to front desk and asked for additional towels. They advised we are short on towels. We were handed a small pool towel and bathtub floor towel. They did say sorry but short towels for three months.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Olivia

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

6/10 – Grei

PETER

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
location
Bodde her 1 natt i mars 2024

8/10 – Bra

Kevin

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024

4/10 – Dårlig

Christopher

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Black mold in the room, housekeeping never cleaned our room. Pool area is full of rust and mildew, just filthy.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Nathan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024

8/10 – Bra

Jake

Bodde her 3 netter i februar 2024

10/10 – Utmerket

Kevin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Tracy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The only thing that was a negative is that the restaurant is temporarily closed
Bodde her 1 natt i februar 2024

2/10 – Forferdelig

Jodi og Wykoff

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Walking distance of downtown. We had a room next to equipment room and it was so noisy starting at 5:30 am that we couldn’t sleep.
Bodde her 1 natt i februar 2024

6/10 – Grei

Kimberly

Reiste med partner
Likte: Fasiliteter
Likte ikke: Personale og service
We tried to check in no one at desk had to leave and come back. No onsite parking. They had ramp coupon to park, desk clerk said, but there was no one at desk to get one from so we had to pay for parking. No resturant on site.
Bodde her 1 natt i februar 2024

4/10 – Dårlig

Nicole

Reiste med familie og små barn, Reiste med familie
We had toilet problems and asked for a plunger…20 minutes later we still did not have one and the toilet was overflowing onto the floor rapidly. We called again and the manager was angry no one had delivered one yet, so then a maintence man shows up to clean it, but just mops things up with dirty cloths. He leaves and there is still water, chunks of toilet paper all over the floor, and dirty rags left. We reported it and the manager apologized and sent someone to clean it up correctly and sanitize. The rooms over all were run down and not cleaned well (q tips and trash between furniture). It was very disappointing for a holiday inn!
Bodde her 1 natt i februar 2024

6/10 – Grei

Mike

Likte: Renhold og romkomfort
Pool was not working , hot tub was ok. Shower temps kept going cold and hot. Had to wait quite awhile to check in at the front desk, there was no one around.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Kimberly

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place for night out
Great location! Friendly staff and clean room
Bodde her 1 natt i januar 2024

4/10 – Dårlig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Front Staff was kind of rude when trying to check in early. Bathroom downstairs was dirty, room was okay but so loud to outside noise.
Bodde her 1 natt i januar 2024

2/10 – Forferdelig

Tammi

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I was warned about this hotel. Moved 3 times because of dirty rooms. Make sure you keep checking your credit card on file. Mine was charged even after paying in full upon checkout. Still waiting for the refund 3 phone calls and a month later. If it wasn’t for the location, this hotel would never be used. Totally unacceptable.
Svar fra Sam den 26. jan. 2024
Hi Tammi, I do sincerely apologize for the less than positive experience you had. Please feel free to give us a call up at the front desk any time, so we can figure out some sort of compensation. I personally would love to make it right for you!

10/10 – Utmerket

Cheryl

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Bodde her 2 netter i januar 2024
Svar fra Sam den 23. jan. 2024
Hi Cheryl, I'm glad to see you enjoyed your stay. We hope to have you back again soon!

6/10 – Grei

Cheryl

Reiste med en gruppe
The rooms were average found a hair clip from someone else in room, there was a stream of water running from the shower to the refrigerator. Had to wait 20 minutes before the shower got hot. The bar was extremely expensive. Went for coffee in lobby in the morning and it was empty.
Bodde her 1 natt i januar 2024
Svar fra Sam den 23. jan. 2024
Hi Cheryl, I apologize for the negative experience you had. We hope we are able to make it up to you, if you choose to stay with us again.

2/10 – Forferdelig

Adam

Bodde her 1 natt i januar 2024
Svar fra Sam den 23. jan. 2024
Hi Adam, I sincerely apologize for the negative experience you had. Please let us know what issues you had and how we can fix it!

4/10 – Dårlig

Hannah og Rushford

Reiste med partner, Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
Our room was freezing, after turning the heat on and running it for hours the warmest it got inside our room was 71 degrees… with it being -8 degrees outside.. for a $240 room this is ridiculous. Tried warming up with an hot shower and the water was ANYTHING but hot, it was lukewarm at best. Also, there was zero parking for our truck and trailer we were hauling. We had to pay to park in a lot 4 blocks away.
Bodde her 1 natt i januar 2024
Svar fra Sam den 23. jan. 2024
Hi Hannah, I'm sorry we didn't meet your expectations. We hope that if you choose to stay with us again we are able to fix the issues you had.

8/10 – Bra

Stephen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Sam den 23. jan. 2024
Hi Stephen, I'm happy to see you enjoyed your stay. We hope to see you again!

8/10 – Bra

Gina

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Sam den 23. jan. 2024
Hi Gina, I'm glad we were able to meet your expectations. We hope to see you again!

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean, comfortable and a great location
Bodde her 1 natt i desember 2023
Svar fra Sam den 30. des. 2023
Hi Paul, Thank you for the positive review! We're glad you enjoyed your stay and hope to see you again.

8/10 – Bra

Denise

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Sam den 23. des. 2023
Hi Denise, I'm glad we were able to meet your expectations! We hope to see you again.

8/10 – Bra

Jason

Reiste med partner
Likte ikke: Renhold og personale og service
The hotel was very convenient to the downtown area Unfortunately, the elevator was not working in the restaurant was closed so there was no breakfast in the morning.
Svar fra Sam den 20. des. 2023
Hi Jason, I apologize for the elevator being under repair, and the lack of a breakfast. We hope to see you again soon, and hopefully provide a better experience for you!

8/10 – Bra

Jason

Reiste med partner
The restaurant and breakfast area was closed and they were charging for food or told you to go somewhere else really think they had was coffee not acceptable
Bodde her 1 natt i desember 2023
Svar fra Sam den 17. des. 2023
Hi Jason, I apologize for your less than ideal experience. I hope we're able to provide a better stay for you next time, should you choose to stay with us again.

8/10 – Bra

Lance

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Sam den 20. des. 2023
Hi Lance, I'm glad to see you enjoyed your stay! We hope to see you again soon!

10/10 – Utmerket

Teresa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Sam den 16. des. 2023
Hi Teresa, I'm glad to hear that you enjoyed your stay. We look forward to seeing you again!

4/10 – Dårlig

SARENA

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This hotels is tired, beat up and outdated. The service was less than friendly. The pool was disgusting.
Bodde her 1 natt i desember 2023
Svar fra Sam den 16. des. 2023
Hi Sarena, I sincerely apologize for the less than ideal stay you had. Here at the Holiday Inn, we strive to provide a great experience for all guests. We hope to see you again and provide a better experience!

8/10 – Bra

LARRY

Likte: Renhold og personale og service
It was nice.
Bodde her 1 natt i desember 2023
Svar fra Sam den 17. des. 2023
Hi Larry, I'm glad to see you enjoyed your stay! We look forward to seeing you again.

6/10 – Grei

Lisa

Reiste med familie, Reiste med kjæledyr
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
This is the second time I’ve chose this hotel based on the fact that it has a pool and I was traveling with my kids. It’s also the second time the pool was not usable. The pool was hotter than most hot tubs and certainly not safe for children to play in. The room was so steamy - the walls and ceiling were dripping. You couldn’t see from one end of the pool area to the other. The excuse was that the pool and hot tub had to be the same temperature, but there were no safety warnings for the pool - that I’m assuming they need to post warnings for kids, pregnant women, diabetics, heart conditions, etc. They do not. The rooms are extremely drafty and difficult to control the temperature and they do not offer rollaways for extra sleeping room. It’s a great location and other than the nasty pool area , relatively clean, but I think I’d spend my money elsewhere next time.
Bodde her 2 netter i november 2023
Svar fra Sam den 17. des. 2023
Hi Lisa, Here at the Holiday Inn we strive to provide our guests with a great experience, and I apologize that we were unable to provide that for you. Fortunately our pool is back up and running! We hope we can make it up to you if you decide to stay again.

10/10 – Utmerket

Natalie

Bodde her 1 natt i november 2023
Svar fra Sam den 17. des. 2023
Hi Natalie, I'm glad you enjoyed your stay with us. We hope to see you again soon!

4/10 – Dårlig

Brian

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Sam den 17. des. 2023
Hi Brian, I'm sorry to see that we did not meet your expectations. We hope to see you again, and hopefully provide you with a better experience.

8/10 – Bra

Dean

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I miss the hotel breakfast. I need a good and healthy breakfast like coffee and oatmeal.
Bodde her 3 netter i november 2023
Svar fra Sam den 17. des. 2023
I Dean, I'm sorry we were unable to provide you with breakfast, however we do offer coffee as well as oatmeal in our lobby. We hope to see you again soon!

8/10 – Bra

Richard

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2023
Svar fra Sam den 17. des. 2023
Hi Richard, I'm glad to see you had a good experience at our hotel! We look forward to having you again.

10/10 – Utmerket

James

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice staff and quiet rooms. Restaurant under renovation at this time but plenty of great restaurants nearby.
Bodde her 1 natt i november 2023
Svar fra Sam den 16. des. 2023
Hi James, I'm glad we were able to provide you with a good stay. We look forward to seeing you again!

10/10 – Utmerket

Jenni

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Clean hotel next to all the places we love to visit and eat at.
Bodde her 1 natt i november 2023
Svar fra Sam den 20. des. 2023
Hi Jenni, I'm glad we were able to provide you with a great experience. We look forward to having you again!

10/10 – Utmerket

SHELLEY

Bodde her 1 natt i november 2023
Svar fra Sam den 17. des. 2023
Hi Shelley, I'm glad to see you enjoyed your stay. We hope to see you again!

10/10 – Utmerket

Jennifer

Bodde her 2 netter i november 2023

8/10 – Bra

Christine

Reiste med familie
Likte: Personale og service og fasiliteter
The parking ramp was free and very close to the event I was attending. I was given a room that was NOT Clean. I have never ever encountered this before. I told the front desk and he apologized and gave me a different room.

10/10 – Utmerket

Michelle

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

8/10 – Bra

Jordon

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023

10/10 – Utmerket

Melinda

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great downtown location
Bodde her 1 natt i oktober 2023

4/10 – Dårlig

Joseph

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
terrible parking; room lacked a shower curtain; night clerks and morning clerks lacked training and did not know how to address customers to invite them back, nor greet them when they came in; in general a poorly run hotel.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Julie

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Convenient downtown location
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

SANDRA og west allis

Bodde her 1 natt i oktober 2023
Svar fra Sam den 17. des. 2023
Hi Sandra, I'm glad to hear that we provided you with a good stay! We look forward to seeing you again.

6/10 – Grei

Lisa

Reiste med familie
This property in my opinion was way overpriced. M.uninspired parking leads you to park in a ramp a few blocks away. Room was not super clean, found dirty Kleenex, crumbs. Bathroom is old, tub small and showing it’s age. Staff was friendly.
Bodde her 1 natt i oktober 2023

8/10 – Bra

Joan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Walkable to dining and the river. Able to park for free
Bodde her 1 natt i oktober 2023