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Anmeldelser av Balmacara Hotel

4 out of 5
Balmacara Hotel
Balmacara, Kyle, Scotland

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 68 av totalt 142 anmeldelser." "
Rangering på 8 − Bra. 37 av totalt 142 anmeldelser." "
Rangering på 6 − Grei. 22 av totalt 142 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 142 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 142 anmeldelser." "

9,0/10

Renhold

8,8/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Hans Olav

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2022
Svar fra Robyn (BH) den 7. mars 2022
Thank you for your review, hope you enjoyed your stay

8/10 – Bra

Catherine

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We enjoyed our stay. Very friendly staff
Bodde her 1 natt i mai 2024
Svar fra Juan den 26. mai 2024
Dear Catherine,Thank you for your review! We're delighted to hear that you enjoyed your stay at our beautiful hotel in the Isle of Skye. We apologize for any confusion regarding the window latches, but we're glad that our team was able to provide a fan to keep you comfortable. We're also pleased to know that you found the bed comfortable and had an enjoyable experience overall. We appreciate your feedback and hope to welcome you back again in the future.Regards,Juan

4/10 – Dårlig

Kim

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Not worth the money. Internet did not work. Tv didn’t. For 577$ Cdn would have expected a bottle of water or lotion. Neither provided. Loch nice to look at but busy road in between it and hotel. Staff were lovely.
Bodde her 1 natt i mai 2024
Svar fra Juan den 16. mai 2024
Hello KimI'm sorry to hear about your experience. It's disappointing that the internet and TV didn't work and that there were no complimentary amenities provided. However, it's great to hear that the staff were lovely. Thank you for sharing your feedback.Regards,Juan

10/10 – Utmerket

Lauren

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I really enjoyed my stay at The Balmacara Hotel! The staff is very nice and welcoming. The location is great for day trip over the Skye, as well as enjoying the views of the loch. The rooms were very nice and clean. I also had dinner and breakfast at the hotel which were fantastic as well!
Bodde her 1 natt i mai 2024
Svar fra Juan den 11. mai 2024
Dear Lauren,Thank you for your wonderful review! We are delighted to hear that you enjoyed your stay at The Balmacara Hotel. Our staff strives to provide excellent service and we are glad they made you feel welcome. We are also pleased that you liked the location, with its scenic views of the loch and convenient access to day trips to Skye. It's great to hear that you found the rooms to be clean and comfortable. We are thrilled that you had a fantastic dining experience with both dinner and breakfast. We appreciate your kind words and hope to welcome you back in the future for another enjoyable stay.Regards,Juan

8/10 – Bra

Deirdre

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent staff, very nice room that was very large. View of the water. Nice restaurant. There was a mess up with my reservation and the staff did everything they could to resolve! In the end it was resolved and we were very happy!
Bodde her 1 natt i april 2024
Svar fra Juan den 29. apr. 2024
Dear Deirdre,Thank you for your kind review! We are thrilled to hear that you had an excellent experience with our staff and enjoyed your spacious room with a view of the water. We apologize for the initial reservation mix-up, but we are glad that our team was able to resolve it promptly and ensure your satisfaction.We appreciate your feedback and hope to welcome you back in the future for another wonderful stay!Best regards,Juan Santos

8/10 – Bra

Duane

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The outside needs a lot of work but inside it was very nice.
Bodde her 1 natt i april 2024
Svar fra Juan den 27. apr. 2024
Dear Duane,Thank you for your feedback. We appreciate your comment about the outside of the hotel needing improvement. We're glad to hear that you found the inside of the hotel to be very nice. We take your feedback seriously and will work on enhancing the exterior of our property. We hope to have the opportunity to welcome you back in the future.Regards,Juan

10/10 – Utmerket

Johnny

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great time
Bodde her 2 netter i april 2024
Svar fra Juan den 28. apr. 2024
Dear JohnnyWe're thrilled to hear you had a great time with us! It's always our top priority to ensure our guests have an enjoyable and memorable experience, and knowing we've achieved that with you truly makes our day.If there's anything specific you loved or any memorable moments you'd like to share, we'd be delighted to hear more about your experience. Your feedback not only motivates our team but also helps us continue to provide the best service possible.Thank you once again for choosing us and for taking the time to leave a review. We look forward to the opportunity to welcome you back in the future for another great time!Warmest regards,Juan Santos

8/10 – Bra

Andrew

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice property in good location, friendly staff
Bodde her 1 natt i april 2024
Svar fra Juan den 23. apr. 2024
Dear Andrew, Thank you for taking the time to review our property. We are glad to hear that you enjoyed your stay and found our location to be convenient. Our team takes great pride in providing friendly and helpful service to our guests, so we appreciate your kind words. We strive to create a positive experience for all our guests, and your feedback is invaluable to us. If there is anything specific that you think we could improve upon, please let us know. We are always looking for ways to enhance our guests' satisfaction. Thank you once again for your review, and we hope to have the pleasure of welcoming you back in the future. Best regards, Juan Santos

8/10 – Bra

Miles

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice hotel, no complaints!
Bodde her 1 natt i april 2024
Svar fra Juan den 12. apr. 2024
Thank you miles for you kind review, we are glad to hear that you had a very nice stay, we appreciate your feedback and hope to welcome you back in the futureRegards,Juan

8/10 – Bra

Ericka

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was super pretty and cozy and the breakfast was wonderful :)
Bodde her 1 natt i mars 2024
Svar fra BH den 1. apr. 2024
Thank you for your feedback! We are glad to hear that you found our place cozy and enjoyed the breakfast.Regards,Juan.

10/10 – Utmerket

Areeya

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exterior need update but interior was super nice and super clean
Bodde her 1 natt i mars 2024
Svar fra BH den 30. mars 2024
Hello Areeya,Thanks for your review and we will definitely take this into consideration,Regards,Juan

6/10 – Grei

Martin

Likte: Renhold
Bodde her 1 natt i mars 2024
Svar fra BH den 30. mars 2024
Dear Martin,Thank you for taking your time to share your feedback about your stay. We appreciate your suggestion regarding the exterior of the Hotel, we will definitely take this into consideration,Regards,Juan

2/10 – Forferdelig

Russell

Likte: Fasiliteter
Likte ikke: Personale og service
Booked this hotel as part of an Expedia VIP. Made to feel anything but. In 20 years of frequenting hotels, experienced the most unwelcoming check in. No greeting, just an abrupt “Are you staying with us” after being ignored for the first 30 seconds. The lady on reception continued to act as if she was doing me a favour. Then told me there was an outstanding balance of £147 to pay for my room. I explained the room had been pre-paid and even showed her the receipt twice. Still, she insisted the room had not been paid for. After an entire day of driving, I was made to stand and wait at reception / check in for ten minutes waiting for the manager. In fairness to him, he was polite, apologetic and resolved the issue immediately. However. The lady on reception was anything but friendly. Kept awake all night by next rooms extract fan as sound proofing in the property was non existent. Breakfast staff all looked and interacted like they wished they were somewhere else. Only positive was the actual breakfast itself which was of good quality.
Bodde her 1 natt i mars 2024
Svar fra BH den 25. mars 2024
Dear Russell, thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize for your negative experience during your check-in and interactions with our receptionist. This is not the level of service we strive to provide to our guests.We appreciate your positive feedback about the quality of our breakfast. Once again, we apologize for the shortcomings you experienced during your stay.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Best regards,Juan

10/10 – Utmerket

Ryan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
This is a must stay location
I LOVED this little hotel in Kyle, near the Eilean Donan castle. It is so clean and so comfortable and staff was so nice. I wish I could have stayed longer. And the area is so beautiful. This is a must stay if you’re in the area. Great little gateway spot to the Isle of Skye too! Another must visit.
Bodde her 1 natt i november 2023
Svar fra BH den 18. nov. 2023
Glad you had a wonderful stay with us and you found our staff friendly and our rooms clan and comfortable.

10/10 – Utmerket

stephen

Bodde her 1 natt i november 2023
Svar fra BH den 24. nov. 2023
Happy to hear that you had a lovely stay with us.

10/10 – Utmerket

James

Bodde her 2 netter i oktober 2023
Svar fra BH den 24. nov. 2023
Happy to hear that you had a lovely stay with us

10/10 – Utmerket

Kendall

Bodde her 1 natt i oktober 2023
Svar fra BH den 20. okt. 2023
Glad you enjoyed your stay with us.

8/10 – Bra

Lindsey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023
Svar fra BH den 5. nov. 2023
Glad you had a lovely stay with us

10/10 – Utmerket

Mathew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were very hospitable and we felt well taken care of. The rooms were clean with incredulous comfortable beds. Thank you for a wonderful stay
Bodde her 1 natt i september 2023
Svar fra BH den 20. okt. 2023
Happy to hear we made you feel taken cared off and you like your rooms.

10/10 – Utmerket

Kathy

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra BH den 20. okt. 2023
Glad you enjoyed your stay with us.

10/10 – Utmerket

Jean

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff at the hotel are very nice and are helpful, including laundry service at no charge. Breakfast and especially dinner were excellent meals. The chef for dinner is really, really good.
Bodde her 2 netter i september 2023
Svar fra BH den 20. okt. 2023
Glad you had a lovely stay with us and enjoyed your breakfast and dinner, glad we could help with your laundry.

6/10 – Grei

David

Bodde her 2 netter i september 2023
Svar fra BH den 20. okt. 2023
Glad you enjoyed your stay with us.

2/10 – Forferdelig

Alec

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Super King bed was actually two twins set next to each other, not joined in anyway. This made a regular king size if you overlook the separate mattresses, did not receive the bed advertised. Bare plaster on the walls. Holes in the floor. Cables sticking out of holes in hallway. Parking lot is no where near large enough. Every sound can be heard between bedrooms, the hallway, and the road outside. Felt like a scam for the price paid.
Bodde her 2 netter i september 2023
Svar fra BH den 20. okt. 2023
Sorry to heat this we will take this on board.

6/10 – Grei

Søren

Reiste med en gruppe
Likte: Renhold og romkomfort
Slidt bygning udefra, men ok indvendig
Bodde her 1 natt i september 2023
Svar fra BH den 20. okt. 2023
Dejligt at du nød dit ophold hos os.

10/10 – Utmerket

Rory og Victoria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exterior is dated, inside is updated. Rooms are very small. Dinner was a good surprise.
Bodde her 1 natt i september 2023
Svar fra BH den 20. okt. 2023
Glad you enjoyed your stay with us.

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Bodde her 1 natt i september 2023
Svar fra BH den 20. okt. 2023
Glad you enjoyed your stay with us.

6/10 – Grei

Darren

Bodde her 1 natt i august 2023
Svar fra BH den 20. okt. 2023
Glad you enjoyed your stay with us.

2/10 – Forferdelig

Mathias

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Outrageous price compared to quality
4 stars for this hotel seems completely out of sync with the hotel attributes (or, lack of such). Not only could you hear when the neighbouring guests used the toilets, but the drain in our room would sound like we flushed the toilet ourselves. When guests upstairs walked around it sounded like the ceiling was coming down on you. When guests next door sneezed, it was as if they were right next to you. Although the room offered a temperature control, this was pointless as there was no ventilation. The room did include a safe, however according to the hotel reception the safes “did not function anywhere in the hotel”. The bar did not even offer a menu - they just pointed to the liquor bottles and told you to decide what you wanted. Restaurant food was the worst we’ve ever experienced. The hotel was ramshackle, only worsened by the plastic-like materialised used on every inch of every surface (which were worn down). The price was absolutely outrageous compared to the hotel quality, and it is simply unbelievable that it qualifies for four stars - not least when comparing to the other hotel we stayed at on the Isle of Skye). We felt completely exploited as the hotel clearly took advantage of the peak season to set prices at a rate nowhere near what would qualify as reasonable. Cannot recommend this hotel to anyone else.
Bodde her 2 netter i august 2023
Svar fra BH den 20. okt. 2023
Sorry to hear this we will take this on board.

8/10 – Bra

Ennio og Salgareda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
la struttura ha un buon rapporto qualità prezzo ed anche il ristorante è davvero buono rispetto a quanto pagato sicuramente consigliato per un breve soggiorno
Bodde her 1 natt i august 2023

6/10 – Grei

Stephen og Amersham

Reiste med familie
Likte: Renhold og personale og service
Scenary
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Melina

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Lovely staff - very helpful and kind. Restaurant was very tasty and room was clean. I did book thru a 3rd party site so room did not match what we were given so note to others: book direct!!
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
nice room, friendly staff, good meal & breakfast. Don't be put off by the outside appearance.
Bodde her 1 natt i juli 2023

6/10 – Grei

veronica

Reiste med familie
Likte: Renhold
Muy Justo para el excesivo precio
Bodde her 2 netter i juli 2023

4/10 – Dårlig

DOROTHEA

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023

10/10 – Utmerket

Deborah

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely Loch view hotel. Excellent, attentive staff.
Bodde her 2 netter i mai 2023

6/10 – Grei

John

Reiste med familie og små barn
Likte: Personale og service
Rooms were musty and hotel was a bit in disrepair. Signs missing letters and needs to be updated.
Bodde her 1 natt i mai 2023
Svar fra Orla den 7. juni 2023
Thank you for your feedback. We will try take this on board to improve our hotel. Kind regards Orla

8/10 – Bra

Daniel

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This hotel was okay. We paid a lot for our stay. It was one of the few on our trip that had didn’t offer any water in the room. I guess for the price I expected a few more amenities. Room was large. It got quite warm in the room. When we opened the window the small biting flies swarmed in. Dinner in the dining room was good.
Bodde her 1 natt i mai 2023
Svar fra Orla den 7. juni 2023
Thank you for the pleasant review. We are glad you enjoyed your stay overall and will try and take your feedback on board to improve the stay for others. Kind regards Orla

8/10 – Bra

Yann

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i mai 2023
Svar fra Orla den 7. juni 2023
Thank you for your review Regards Orla

10/10 – Utmerket

Amanda

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Older building but staff friendly and room well kept with renovated bathroom. Food for dinner was good. Breakfast had a good variety. Would stay here again
Svar fra Orla den 7. juni 2023
Thank you for your lovely review. we are glad you enjoyed your stay. Kind regards Orla

10/10 – Utmerket

Claire

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabulous
Stag absolutely outstanding. The went above and beyond to help us sort a problem we had on the way
Bodde her 1 natt i mai 2023
Svar fra Orla den 7. juni 2023
Thank you for your lovely review. We are very glad you enjoyed your stay with us and we hope to see you again. Kind regards Orla

8/10 – Bra

caroline

Bodde her 1 natt i april 2023
Svar fra Orla den 7. juni 2023
thank you for your review regards Orla

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Balmacara Hotel has two bars and a restaurant. The rooms were clean and the bathrooms were recently updated. Water pressure was good and the water temperature was hot if you needed it (Not all hotels in Scotland provide hot water). Parking can be tricky as the lot has limited space.
Bodde her 1 natt i april 2023
Svar fra Orla den 7. juni 2023
Thank you for your lovely review. We are glad you enjoyed your stay with us. Kind regards Orla

6/10 – Grei

pablo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room and staff, dont follow the VIP benefits but otherwise great
Bodde her 1 natt i april 2023

8/10 – Bra

Catherine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice clean hotel
We enjoyed our stay at this hotel and hope to visit again next year.
Bodde her 1 natt i mars 2023

10/10 – Utmerket

Sherri

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A nice, cozy place to stay. The beds are super comfortable, and the hotel has everything you need: dinner, bar/lounge and breakfast so after a long day of exploring and hiking, you have everything you need in one place to wind down and go to sleep :)
Bodde her 2 netter i mars 2023

10/10 – Utmerket

Robert

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really nice watching the changing weather
Bodde her 2 netter i mars 2023

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Spacious, comfortable bedroom. Powerful shower in the bathroom! Delicious food and friendly staff in the restaurant.
Bodde her 1 natt i februar 2023
Svar fra BH den 22. feb. 2023
Hello Mark, thank you for your feedback. We are glad you enjoyed your stay in our hotel. Kind regards

10/10 – Utmerket

Douglas

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Work Away
The team at Balmacara Hotel are great even out of season. Thanks for a very confortable stay.
Bodde her 2 netter i januar 2023
Svar fra BH den 22. feb. 2023
Thank you for your kind review, we are glad you enjoyed your stay. kind regards Orla

8/10 – Bra

MARK

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
One night in Balmacara
Simple clean and friendly hotel, good food and service great. Will use again
Bodde her 1 natt i januar 2023
Svar fra Eilidh den 30. jan. 2023
Hi Mark. Thank you for your review. We look forward to seeing you again.

10/10 – Utmerket

M

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel has a nice fresh feel and the sea view room we had on the first floor was much larger than expected (Room 47). Very clean and the shower was really good although it did take a while for the hot water to pull through. Some instructions on working the TV would have been handy but got there eventually and with a room that size a little sofa or comfortable arm chairs would be great to sit and enjoy the amazing view (I'm being really picky!). Good breakfast.
Bodde her 1 natt i desember 2022
Svar fra BH den 20. des. 2022
Hello, I am glad you enjoyed your stay, thank you for the feedback and your review.