Fasade – kveld/natt
Sjekk tilgjengelighet

Anmeldelser av Raziotel Kyiv

2 out of 5
Raziotel Kyiv
Kharkivs'ke Highway 177/1, Kyiv

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 155 av totalt 277 anmeldelser." "
Rangering på 8 − Bra. 101 av totalt 277 anmeldelser." "
Rangering på 6 − Grei. 14 av totalt 277 anmeldelser." "
Rangering på 4 − Dårlig. 6 av totalt 277 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 277 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

8,0/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

Anmeldelser

10/10 – Utmerket

Raymond og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt - rent- god frokost- kort vei til metro
Veldig innbydende- rent. Et personale som prøvde å lære engelsk. Et sted skal det begynnes. De hadde begynt.
Bodde her 1 natt i juni 2018
Svar fra administrator Anna den 24. aug. 2018
Thank you for staying in our hotel. Thank you for your feedback!

8/10 – Bra

Harald og Norge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Praktisk hotell mellom flyplass og sentrum
Alt er enkelt og lett å bruke og ikke noe forsøk på å imponere med unødvendig luksus.

8/10 – Bra

Øyvind og Stavanger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et meget hyggelig og rent hotell, sentral beliggen
Meget bra og sentralt for mitt besøk i Kiev. god parkering og huggelig personell. Frokosten var ok. vil nok bruke dette hotellet flere ganger i fremtiden.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is consistent. Simple, clean, and acceptable. If you are looking for a four star, this is not the one.
Bodde her 1 natt i oktober 2020

8/10 – Bra

Deborah

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
DNS
The room was clean. The bed could be improved. Staff was friendly and accommodating
Bodde her 2 netter i januar 2020
Svar fra administrator Yuliya den 20. feb. 2020
Good morning! Thank You for Your feedback! We'll be glad to welcome You again!

10/10 – Utmerket

Verifisert reisende

Bodde her 2 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to subway, store, staff was always helpful, good breakfast.
Bodde her 4 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotelpersonal sehr nett und hilfsbereit, englischsprachiges Personal immer verfügbar. Flughafenabhol- und bringservice perfekt organisiert, gegen kleinen Aufpreis auch späterer Checkout möglich. Frühstücksraum klein, Angebot aber mehr als ausreichend, auch bei Ernährungeinschränkungen. Im bis 23:00 Uhr geöffneten Cafe können auch außerhalb der Frühstückszeit Speisen bestellt werden. Lage etwas außerhalb, jedoch in Laufnähe einer Metrostation, auf dem Weg liegt auch ein 24-Stunden-Supermarkt.
Bodde her 3 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an excellent hotel for the money. A breakfast buffet was included in the price in addition to a transfer to and from the airport which made things much easier. The hotel itself is a modern business style hotel which has everything you need for a short break. It's also worth mentioning that the hotel was immaculately clean throughout. In addition, special thanks must go to Anna on reception who ensured my transfer found me upon arrival at the airport when I struggled to locate them. She rang me multiple times to keep me informed and to assist me in finding my driver who ultimately met me in person at the terminal. The service delivered here was above and beyond what was expected so many thanks!
Bodde her 4 netter i oktober 2019

8/10 – Bra

william

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2019
Svar fra Yuliya den 1. nov. 2019
Good morning! We'll be glad to welcome You again!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I like service, friendly staff. Excellent room condition, clean and nice.
Bodde her 6 netter i oktober 2019
Svar fra Yuliya den 28. okt. 2019
Good morning! Thank You for Your kind words. We're always glad to welcome You again!

4/10 – Dårlig

Pavlo

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Third time's not a charm :-(
This was my third time at this hotel. Stayed here in 2017, 2018, and 2019. In 2019 the price went up almost by 50%, but what is most disappointing is that it turns out that I no longer qualify for free airport transfer, because according to front-desk "you booked with discount, so you have to pay for the transfer". So I ended up paying an extra 38% and without any receipts! The hotel clearly penalizes you for using Hotels.com booking instead of direct reservation on their website. Even looking up a reservation that is made through Hotels.com has been a challenge at this hotel: it always takes a lot of time for some reason. During previous years there was a decent spacious vehicle branded with Raziotel logo, etc. This time it was a tiny unmarked car which could not even fit 2 suitcases. Moreover, to keep the trunk open when loading a suitcase the driver literally used a stick made from a tree branch. The second suitcase had to travel on the back seat. Air conditioning was centrally switched into heating mode. Temperature in the room was 27C / 80F and the only way to bring it down was to open a window which brought in weird sewage smell and car exhaust from the highway, not to mention the noise. This used to be a great place. Very sad to see how it turned into some shady operation (or is it strange to expect a receipt or an invoice at the end of the stay?) and how badly the service has degraded in just one year. Perhaps time to look for another place close to the airport...
Bodde her 1 natt i oktober 2019

8/10 – Bra

Bolingbroke og Ruhrgebiet

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Frühstück sonntags erst ab acht Uhr ist für ein Flughafenhotel etwas spät. Die Auswahl an süßem Brotaufstrich zum Frühstück sehr knapp. Ansonsten alles prima. Flughafenshuttle klappt problemlos und die Metro ist gut in 5 Minuten zu erreichen. In der Umgebung gibt es außer einem 24/7 Supermarkt auf halber Strecke zur Metro absolut nichts. Kein Restaurant, keine Bsr, kein Geschäft. Nur Autohäuser und Tankstellen.
Bodde her 2 netter i oktober 2019
Svar fra Yuliya den 17. okt. 2019
Good afternoon! Thank You for choosing our hotel and for Your feedback! We have cafe in the hotel. Also there's restaurant in walking distance. Hope Your next stay will be more successful.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were great, very helpful, all spoke good english too Downstairs cafe was cheep and cheerful, 3 pieces of fetta cheese in my greek salad! The main downside is my own fault really, in that its the wrong side of the river, so abit out of the way Is a metro 5 minutes away, but just a bit of a bind
Bodde her 4 netter i oktober 2019
Svar fra Yuliya den 17. okt. 2019
Goof afternoon! Thank You for Your feedback and for choosing our hotel! Hope to welcome You again in our hotel!

6/10 – Grei

Timothy

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Sleeping with raw sewage
This is my fourth time at the Raziotel. The prior three times were great. However, the hotel controls the AC in all the rooms. It was a bit warmer than normal and when I tried to turn the air conditioning on in my room it only blew hot air. I told the front desk this and they advised me that the system had been switched over to heat for the winter. She advised me to open my window. Sure thing. Except for some reason around the hotel is the horrible smell of raw sewage. So sleeping with the window open let you feel like you were in a 1-star hotel. I do not plan on staying here again. Sad, because it was a good hotel.
Bodde her 2 netter i september 2019
Svar fra Yuliya den 9. okt. 2019
Good morning! Thank You for choosing our hotel and for Your feedback. I'm sorry for all the inconvenience you experienced. For a pity we have this smell outside from time to time. Still, I hope that You will give us an opportunity to better serve you in the future!

6/10 – Grei

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Bodde her 1 natt i september 2019
Svar fra Yuliya den 4. okt. 2019
Good morning! Thank You for Your feedback. Hope Your next stay will be better. Have a nice day!

6/10 – Grei

Verifisert reisende

Bodde her 2 netter i september 2019
Svar fra Yuliya den 18. sep. 2019
Good morning! Thank You for Your feedback and for choosing our hotel. Hope Your next stay will be more pleasant.

10/10 – Utmerket

Angelika og Dominica

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent airport transfer, friendly staff, good restaurant
Bodde her 1 natt i september 2019
Svar fra Maria den 7. sep. 2019
Good afternoon! Thank you for your response and for choosing our hotel. We hope to see you again! Best regards, Administrator Maria

10/10 – Utmerket

Angie og USA

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The best hotel for Borispol airport travelers. Very clean, professional, comfortable. Stayed here many times.
Bodde her 1 natt i august 2019
Svar fra Yuliya den 4. sep. 2019
Good morning! Thanks for staying with us. We appreciate your feedback! We're looking forward to welcome you again.

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i august 2019
Svar fra Yuliya den 30. aug. 2019
Good morning! Thanks for staying with us. We appreciate your feedback! And looking forward to seeing you again!

4/10 – Dårlig

Verifisert reisende

Bodde her 1 natt i august 2019
Svar fra Yuliya den 20. aug. 2019
Good morning! Thanks for staying with us. We appreciate your feedback! Could You be so kind to contact the reception and tell us Your disappointings. That would really help us to improve our service. Thank You!

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i august 2019
Svar fra Yuliya den 19. aug. 2019
Good morning! Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
Good place very comfortable!!! We was very happy, not to far from center.
Bodde her 2 netter i august 2019
Svar fra Maria den 9. aug. 2019
Good afternoon! We are glad to hear that you like our hotel. Hope to see you again! Best regards, Administrator Maria

10/10 – Utmerket

Engin

Likte: Renhold, personale og service og romkomfort
Bodde her 4 netter i juli 2019
Svar fra Maria den 5. aug. 2019
Good morning! Thank you for choosing our hoter! Hope to see you again very soon! Best regards, Administrator Maria

2/10 – Forferdelig

SUNGWON

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
No good
Not good service. And They collected unfair city taxes.
Bodde her 1 natt i juli 2019
Svar fra Yuliya den 26. juli 2019
Good afternoon! Thank You for Your feedback and for choosing our hotel. I want to tell You about touristic tax in Kiev - it's 41.73 uah per night. In every city in Ukraine it's different. For example, in Kharkiv it is 83.46 uah per night. So there is a law about city tax and You need to pay in every hotel in Ukraine. Hope, next time it won't suprise You and You'll have better feelings about hotel service. But we'll be glad to welcome You again!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og personale og service
Clean, simple, easy airport access, inexpensive. Highly recommended. Free airport shuttle.
Bodde her 1 natt i juli 2019
Svar fra Yuliya den 23. juli 2019
Good morning! Thanks for staying with us. We appreciate Your feedback! Hope to welcome You again!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location - Very convenient to airport and Metro and nearby markets.
Bodde her 6 netter i juli 2019
Svar fra Yuliya den 15. juli 2019
Good morning! Thank You for Your feedback and for choosing our hotel! We're pleased that You enjoyed Your staying! And hope to welcome You again!

8/10 – Bra

Olushola

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great bargain, would stay again.
Awesome bargain for the price paid. The best two are the free hot breakfast , which had lots of good selection and and the shuttle to the airport. Staff was helpful and courteous, especially for a 2-3 star hotel.
Bodde her 3 netter i juni 2019
Svar fra Yuliya den 23. juni 2019
Good morning! Thank You for Your feedback! Hope Your next stay will be as good as previous one. Have a nice day!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2019
Svar fra Yuliya den 21. juni 2019
Good morning! Thank You for Your opinion, hope to see You again!

4/10 – Dårlig

Verifisert reisende

Reiste med partner, Forretningsreisende
Likte ikke: Personale og service
Booked a double room,and a taxi to meet me at the airport,so I could avoid the illegal taxis touting at the arrival hall,it after several e mails to the property never turned up!! I arrived after sometime,when I questioned the receptionist she looked blank! I asked to see the manager,a woman came out looking dishevelled,stating the taxi waited but left,I asked if he was actually monitoring the flight as we were delayed! She seemed disinterested! Went to my room to find two single beds!!! Went back to reception to complain again,asked for the manager another woman,turned up? Once again told them of my dissatisfaction! Did not seem to care! I asked them to order me a taxi,as I was completely dissatisfied with the whole thing,as I left I was in my taxi,and noticed both women leaving out of their hotel uniform to go off home I suspect! If this is the standard of service that Expedia endorses in there recommendation of properties then I am very sadly disappointed! I was expecting my girlfriend to join me,who arrived earlier to be told no one was booked in my name? The whole trip was completely ruined by two people with no hospitality skills!
Bodde her 5 netter i juni 2019
Svar fra Yuliya den 12. juni 2019
Good afternoon! Thank You for Your feedback. You booked a twin room for 2 people. It’s not a double room, it’s room with two separate beds. We arranged a taxi for You and the driver was waiting for You for an hour after plane landed with a sign-board with Your name on it. Also we called You but Your telephone was out of service. We’re sorry for Your feelings. Also we’ll try to improve our service. Have a nice day!

10/10 – Utmerket

Ariel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
מחיר נמוך - איכות גבוהה
מלון מצוין , מתוחזק כחדש, נקי , מסודר, ממליץ מאוד
Bodde her 8 netter i mai 2019
Svar fra Yuliya den 8. juni 2019
Good morning! Thanks for staying with us. We appreciate your feedback! Hope to see You again!

10/10 – Utmerket

Wendy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Comfortable Hotel Near Airport
Bodde her 1 natt i mai 2019
Svar fra Yuliya den 28. mai 2019
Good morning! Thanks for staying with us. We appreciate your feedback! Hope to see You again!

10/10 – Utmerket

Chris og Cyprus Larnaca

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was excellent I was very satisfied The people working there were friendly and pleasant
Bodde her 4 netter i mai 2019
Svar fra Yuliya den 27. mai 2019
Good morning! Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2019
Svar fra Yuliya den 27. mai 2019
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Verifisert reisende

Bodde her 1 natt i mai 2019
Svar fra Yuliya den 25. mai 2019
Good afternoon! Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Anna

Likte: Renhold og personale og service
standard odpowiedni dla 2 gwiazdek. niezbyt dobre śniadanie. obsługa sprawna i miła.
Bodde her 1 natt i mai 2019
Svar fra Administrator Yuliya den 20. mai 2019
Good afternoon! Thanks for staying with us. We appreciate your feedback! Hope to see You again.

4/10 – Dårlig

Verifisert reisende

Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Far about every think and they don’t put breakfast every day
Bodde her 15 netter i april 2019
Svar fra Administrator Yuliya den 8. mai 2019
Good afternoon! Thank You for Your response. When we have less than 10 guests we serve table d'hôte. But we have breakfast every day. Next time You may have buffet-style table. Have a nice day!

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i april 2019
Svar fra administrator Yuliya den 12. apr. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

william

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean, practical and convenient.
I love the transfer to and from the airport. It is super convenient.
Bodde her 1 natt i mars 2019
Svar fra administrator Yuliya den 12. apr. 2019
Thanks for staying with us. We appreciate your feedback! And looking forward to seeing You again!

10/10 – Utmerket

ustun

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i februar 2019
Svar fra Yuliya den 1. apr. 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold
Very nice I noticed that hole was not sealed off around the water pipes protruding from wall inside the shower cabin. Hence water leaks inside and can cause water damage and worse electrical shortage.
Bodde her 3 netter i mars 2019
Svar fra Yuliya den 1. apr. 2019
Good morning! Thank You for Your feedback! Also we'll check all shower cabins, thank You for warning!

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Free transfers to the airport, great cafe downstairs , amazing service.
Bodde her 1 natt i februar 2019
Svar fra Yuliya den 21. feb. 2019
Good morning! Thanks for staying with us. We appreciate your feedback! We certainly look forward to welcoming you back and hope the next visit will be as good as the recent one.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
billigt hotel med mulighed for billige måltider - bekvemt beliggende tæt ved en metro station - gratis transport fra hotel og til lufthavn
Bodde her 3 netter i januar 2019
Svar fra Yuliya den 10. feb. 2019
Good morning! Thanks for staying with us. We appreciate your feedback! We certainly look forward to welcoming you back.

10/10 – Utmerket

Matti

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice 3 star hotel not so far from the airport
Everything worked out fine from check-in to check-out. Breakfast was nice and the restaurant OK. When we left for the airport the reception ordered us a taxi and it was free from hotel to the Borispol airport. The hotel is nicely located if you have to leave early to the airport. In general a good experience in all.
Bodde her 2 netter i januar 2019
Svar fra Yuliya den 15. jan. 2019
Good morning! Thanks for staying with us. We appreciate your feedback! We certainly look forward to welcoming you back and hope the next visit will be as good as the recent one.

8/10 – Bra

Verifisert reisende

Likte: Renhold og romkomfort
Bodde her 1 natt i desember 2018
Svar fra Yuliya den 2. jan. 2019
Thank you for staying with us. We appreciate your feedback!

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Prijs kwaliteit dik in orde.
Prima prijs kwaliteit verhouding van het hotel. Ook de, vooraf, gratis te regelen (lokale) taxi van en naar het vliegveld is goed geregeld. Het hotel zelf zit relatief ver buiten de stad en bezienswaardigheden, en restaurants in de directe nabijheid zijn er niet, maar met de metro (750 meter) en dan 2 of 3 stations is er wel wat te vinden.
Bodde her 2 netter i desember 2018
Svar fra Yuliya den 28. des. 2018
Good afternoon! Thank You for Your feedback! We look forward to seeing You in future.

10/10 – Utmerket

CRB og Minnesota USA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Raziotel is a reasonable clean hotel with friendly staff and free airport shuttle. The breakfast included is also not bad.
Bodde her 2 netter i desember 2018
Svar fra Yuliya den 18. des. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Utmerket

Jukka

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2018
Svar fra Yuliya den 18. des. 2018
Thanks for staying with us!

10/10 – Utmerket

KITAE

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2018
Svar fra Raziotel den 9. nov. 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!