Hoteller i Kuromatsunai-cho

«kindly service and best hospitality»

«Prachtige, super fijne en sfeervolle accommodatie. De gastheer en gastvrouw zijn ontzettend lief en hebben ons er heel welkom gevoeld. Het ontbijt was heel goed verzorgd en we genoten van het haardvuur en het uitzicht. »

«We loved our stay here, the sauna was such a treat. The container rooms felt very private and we had plenty of space for us! The beds were incredibly comfy. It was great to be able to make use of the cooking facilities in central house and the staff were always friendly and helpful. »

«Great location. Best place. »

«This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu.»

«Loved this place! Very nice to have an onsen in the building. Staff was very friendly. Breakfast was amazing. Not much around in the town, but it was a nice break. Also really enjoyed the Japanese style room. Plenty of space and beautiful view of the ocean! »

«部屋からの景色が良く、素敵なホテルでした。 朝食も美味しかったです。»

«山側に泊まっていないからなのか、景色はパークハイアットビューでした（笑）が、スノーボード旅行にはとても適した設備と場所で満足です。スタッフも優しく丁寧で嫌な気持ちになることはありませんでした。»

«We have visited Niseko several times and have always appreciated the high standard of hospitality in Japan. Unfortunately, this stay was the most disappointing service experience we have had so far. We arrived around midnight to check in, and there was only one front desk staff member on duty. From the beginning, his attitude felt quite unfriendly and unwelcoming. There was no greeting, and when I asked if we could check in, he immediately asked for everyone’s passports in a rather abrupt ...

«The hotel was probably top notch 30 years ago, but now feels a bit worn. Common areas are not inviting to hang out socialising with your own group or other guests. The onsen is great though! The restaurants look and feel as school cantines. But the food was excellent. Staff were friendly and helpful, but barely spoke English even though at least 70% of the guests were international. Short walk to the slopes is a definite pro. »

«Wonderful stay»

«Det beste hotellet i Niseko. Store fine rom»

«The room, the views, the location are fantastic ! We loved the building and ‘its feel’. The onsen / ofuro in our room sure was a highlight ! The staff was kind and helpful and the food just wonderful !»