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Anmeldelser av Tune Hotel - Waterfront Kuching

2 out of 5
Tune Hotel - Waterfront Kuching
Jalan Borneo, Off Jalan Tunku Abdul Rahman, Kuching, Sarawak

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 56 av totalt 289 anmeldelser." "
Rangering på 8 − Bra. 111 av totalt 289 anmeldelser." "
Rangering på 6 − Grei. 82 av totalt 289 anmeldelser." "
Rangering på 4 − Dårlig. 24 av totalt 289 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 289 anmeldelser." "

7,2/10

Renhold

7,6/10

Personale og service

6,8/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Ingunn

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Helt ok med god beliggenhet
God beliggenhet. Rommet var noe utdatert og kunne vært bedre rengjort før ankomst
Bodde her 3 netter i september 2023

6/10 – Grei

Arif

Reiste med en gruppe
toilet no lock
Bodde her 2 netter i februar 2024
Svar fra Tune Hotel - Waterfront Kuching den 26. feb. 2024
Dear Guest,We are sorry for the inconvenience caused. We will try our best to improve our room facilities in the future. Thank you for staying with us and for the review. Thank You.

8/10 – Bra

Muhammad Qohhar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023

6/10 – Grei

RAHMAT

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
close to riverfront, worth the money
Bodde her 2 netter i september 2023

10/10 – Utmerket

miu kuen

Bodde her 2 netter i august 2023

4/10 – Dårlig

Haryo

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
On our last day the alarm went off in the entire building at 6am for 15 minutes straight... it was over for a couple minutes before it started again, and again until about 7am. The hotel is good for what you paid for, but this incident really disrupted my rest.
Bodde her 3 netter i februar 2023

2/10 – Forferdelig

Edy

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We booked room with window but given room without window.

2/10 – Forferdelig

TRINITY

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
No security. With guests fightinc, no security present for 2 hrs. Lift broke down, no alternative lift as only 1 lift in the whole hotel. only alternative was stairs. For 2 days. Toilet bowl water dripping.
Bodde her 2 netter i desember 2022
Svar fra Tune Hotel - Waterfront Kuching den 22. des. 2022
Dear Guest,We're very sorry for the inconvenience caused. We'll try our best to improve our hotel maintenance more better in the future. Thank you for staying with us.

10/10 – Utmerket

KOK LEONG

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good for budget travellers
Bodde her 1 natt i juni 2022
Svar fra Mateen den 26. juni 2022
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations, exceed guest satisfaction in all areas and to improve with each and every stay. However, this is not possible without your helpful feedback which will assist us in creating total satisfaction for all guests. The entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Grei

Paola

Likte: Renhold
Likte ikke: Romkomfort
Gute Waterfront Location
Die Lage ist sehr gut, am Waterfront zwieschen Hilton und Pullman. Die Zimmer sind sauber aber sehr klein, kein Regal, kein Schrank, kein Safe. Das Zimmer wurde in den 3 Tagen nicht gereinigt. Frühstück sollte inklusiv sein, gab es aber leider nicht. TV funktioniert, hat aber keine englischen Sender. Die Zimmer sind teilweise sehr laut wg. der Klimaanlage des Nebenhotels. Früher check-in nur mit 15 RM Aufzahlung.
Bodde her 1 natt i juni 2022
Svar fra Mateen den 22. juni 2022
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations, exceed guest satisfaction in all areas and to improve with each and every stay. However, this is not possible without your helpful feedback which will assist us in creating total satisfaction for all guests. 1. Breakfast in not inclusive the rate is for room only. 2. We have 3 English channels AXN and movies The entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Dårlig

Kamarul Ariffin

Bodde her 2 netter i april 2022
Svar fra Mateen den 22. juni 2022
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations, exceed guest satisfaction in all areas and to improve with each and every stay. However, this is not possible without your helpful feedback which will assist us in creating total satisfaction for all guests. The entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

2/10 – Forferdelig

Nurnajwa

Bodde her 1 natt i november 2021
Svar fra Mateen Affani den 15. nov. 2021
Dear Nurnajwa , Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. Please do let me know what were the issues you faced in order for us to improve our services. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. The entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

KM og Sibu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Tune Hotel is in the downtown, close to waterfront. A good budget accomodation but less of parking space.
Bodde her 2 netter i september 2020
Svar fra Mateen Affandi den 2. okt. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Come back soon and remember to use our exclusive return guest offer from our website Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Dårlig

S.crysshaa og Kuala lumpur

Forretningsreisende
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleanliness is good. Staff, service and amnities is damn bad. No phone in the room to call front desk. Had to use my own then it took ages for the front desk to answer the call. Busy and enggage all the way. Coffee/tea maker and hair dryer is not available. The staff even ask me to go down get the hot water from water dispenser. I’ve been to other 3 star hotel be it in msia or oversea, tune hotel is the worst service ever. It does not fit the 3 star with very lousy service.
Bodde her 1 natt i september 2020
Svar fra Mateen Affandi den 23. sep. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Come back soon and remember to use our exclusive return guest offer from our website Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

2/10 – Forferdelig

Kathleen

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2020
Svar fra Mateen den 30. juli 2020
Dear Kathleen , Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Utmerket

Dodi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2020
Svar fra Mateen den 30. juli 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Dårlig

GoddessOfSleep og Kuching

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
I used to stay at Tune Waterfront and it had comfy beds, clean towels and a private bathroom for a fairly reasonable price. The counter people were always friendly too. However, my recent stay was quite disappointing. I requested for a quiet room but was instead given a room right beside the main entrance where people walked in and out and was near the main road. When I asked if it was possible to change to a more quiet room, the lady told me that a room beside the main entrance was quieter than a room on a higher floor away from the traffic. Okay, that logic was very weird but I was tired and just thought of putting up with it. When I entered the room, it was rundown and not like the normal rooms that I used to stay in. The sink was dirty and had splotches of toothpaste(?) still in it. No bathroom rug was given either. And the worse was the window that couldn't be closed. As my room was right on the ground floor, anyone could've climbed in at any moment. I went to inform the counter lady again and she sent someone over to help "close" the window but the serviceman also admitted that the lock was spoiled. So even though the window was finally closed and "locked", anyone from the outside could just open it again. By this time I was just really really tired with everything and I didn't bother to make any complains because I could see that no matter what I said, the lady wasn't going to change me to another room.
Bodde her 1 natt i juli 2020
Svar fra Mateen den 15. juli 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance/housekeeping team to ensure this won't happen again. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

Relesion

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2020
Svar fra Mateen den 15. juli 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The place very minimize and nice. near with waterfront KCH. I love it!
Bodde her 1 natt i april 2019
Svar fra Mateen den 29. juni 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

Ilangovan

Bodde her 1 natt i mars 2020

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
everything fine
Bodde her 2 netter i februar 2020
Svar fra Mateen Affandi den 23. feb. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent value. Rooms small but clean and well provided.. staff very helpful and friendly.
Bodde her 4 netter i februar 2020
Svar fra Mateen Affandi den 23. feb. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

Herman.HB.Haji

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2020
Svar fra Mateen Ahmed Affandi den 23. feb. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we meet price expectations and exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Dårlig

EdwinLauChungLo og Bintulu

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
1. The Front Desk Staff was not helpful at all. I believed that its time to chance shift so he is in a harry to go just answer cannot, cannot and cannot. Not even a suggestion but just point to the computer next to the counter and ask you to do the booking yourself. So I asked can you help me as I am not use to using this computer - he did not answer me but walk into the inner office. 2. The room 206 has a lamp at the side wall hanging side way about to drop off. 3. First day no soap, only second when they clean the room then we received soap.
Bodde her 3 netter i januar 2020
Svar fra Mateen den 10. jan. 2020
Dear Edwin, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the service and rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance and Front Desk team to ensure this won't happen again. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Grei

Verifisert reisende

Reiste med en gruppe
value for money
Ok for the price paid . No complaints
Bodde her 1 natt i januar 2020
Svar fra Mateen den 8. jan. 2020
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Dårlig

Azwanizam og Kuala Lumpur

Reiste med familie
I booked this room long time ago.. unfortunately I have family day on the same day organise by my department. So, unable to go to Kuching. I called the hotel to change the date but can't. So, I lost my money.. for sure I can't refund it. This the very bad experience I get from Expedia. Tq
Bodde her 2 netter i desember 2019
Svar fra Mateen den 10. des. 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. No refund can be done as your booking is made under a non refundable booking with a guaranteed reservation. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Grei

Verifisert reisende

Room A bit small, but bathroom great.
Lobby abit noisy with other visitor's from Mauritius island. Breakfast average.
Bodde her 2 netter i desember 2019
Svar fra Mateen den 10. des. 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

normah

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 2 netter i november 2019
Svar fra Mateen den 23. nov. 2019
Dear Normah, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Grei

Ann

Reiste med familie
Likte ikke: Romkomfort
Bodde her 2 netter i november 2019
Svar fra Mateen Affandi den 18. nov. 2019
Dear Ann, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good price, constructive and I'll come again
Bodde her 1 natt i september 2019
Svar fra Mateen Affandi den 29. sep. 2019
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

4/10 – Dårlig

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte ikke: Personale og service
Website/management Poor, slow and not responsive specially on change of date and room booking.
Bodde her 2 netter i september 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
It’s fine for the price. It was clean and the AC works
Bodde her 5 netter i august 2019
Svar fra Mateen Affandi den 28. aug. 2019
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Grei

Sergio

Likte: Personale og service
Mejorable
Bodde her 3 netter i august 2019
Svar fra Mateen Affandi den 28. aug. 2019
¬¬Dear Sergio, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Utmerket

JIH-SHYAN

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
值得再次入住
地點很方便
Bodde her 3 netter i juli 2019
Svar fra Mateen Affandi den 15. aug. 2019
Dear Jih, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

Jaflus

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2019
Svar fra Mateen den 4. aug. 2019
¬¬Dear Jaflus, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

Mohamad og Kuala Lumpur

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good and nice hotel to stay.
Bodde her 3 netter i juli 2019
Svar fra Mateen den 4. aug. 2019
¬¬Dear Mohamad, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Grei

YJ og Singapore

Reiste med en gruppe
Reality check: you're not staying at the Hilton across the street. You get what you pay for, so don't expect too much. It's a very basic room with only 1 functional charging point. And the wifi is patchy (not a huge problem for me since I got a local sim card). But towels and water are provided (or you can reduce plastic waste by refilling your bottle at the lobby). And it's walking distance to a number of food options.
Bodde her 5 netter i juli 2019
Svar fra Mateen den 4. aug. 2019
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

MUHAMAD ISMADI

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Baik dan memuaskan
Bodde her 2 netter i juli 2019
Svar fra Mateen den 18. juli 2019
¬¬Dear Muhamad, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

Verifisert reisende

Likte: Personale og service
Bodde her 2 netter i juli 2019
Svar fra Mateen den 18. juli 2019
¬¬Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

2/10 – Forferdelig

Stephanie og Selangor

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Didnt enjoy the stay this time. Room floor was sticky upon arrival. Had bed bug bites. Bathroom floor tiles look stained and dirty. Room was small and cramp
Bodde her 4 netter i juli 2019
Svar fra Mateen den 18. juli 2019
Dear Stephanie , Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance/housekeeping team to ensure this won't happen again. We have a annual contract with a professional Pest control company for weekly inspections of all rooms we have contacted them to come take appropriate action. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2019
Svar fra Mateen Affandi den 28. juni 2019
Dear Chin, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Grei

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte: Renhold
Rooms without windows are terrible if you want to stay for more than one day Breakfast are cold and basic
Bodde her 1 natt i mai 2019
Svar fra Mateen Affandi den 17. juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance/housekeeping team to ensure this won't happen again. I have investigated this issue in particular and regret that this failure impacted your stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

Verifisert reisende

Likte: Romkomfort
Toilet dirty. Room has spider web. Floor dirty
Location strategic in city centre. Comfort bed. Shower pressure is good.
Bodde her 2 netter i juni 2019
Svar fra Mateen den 10. juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance/housekeeping team to ensure this won't happen again. I have investigated this issue in particular and regret that this failure impacted your stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

Verifisert reisende

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2019
Svar fra Mateen den 9. juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our maintenance/housekeeping team to ensure this won't happen again. I have investigated this issue in particular and regret that this failure impacted your stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Grei

XIN

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2019
Svar fra Mateen den 9. juni 2019
Dear Xin, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location.friendly staff
Bodde her 3 netter i mai 2019
Svar fra Mateen den 9. juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
clean and helpfull
Bodde her 2 netter i mars 2019
Svar fra Mateen den 9. juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Utmerket

JOSEPHINE

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2019
Svar fra Mateen den 9. juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super Lage zu diesem Preis!!! Zimmer okay und Bad relativ abgewohnt aber für ein paar Tage absolut in Ordnung
Bodde her 1 natt i mai 2019
Svar fra Mateen den 9. juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching

6/10 – Grei

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2019
Svar fra Mateen den 9. juni 2019
Dear Guest, Warm greetings from Tune Hotel Waterfront Kuching and thank you for taking the time to give feedback in regards to your recent stay with us. We strive to ensure that we exceed guest expectation in all areas. However, this is not possible without your constructive feedback which will assist us in creating total satisfaction for all guests. We are glad that you enjoyed your stay, I and the entire team of Tune Hotel Waterfront Kuching hope to have the opportunity to provide a better service for you whenever your travels bring you back to Kuching. Thank you & best regards Mateen Ahmed Affandi Hotel Manager Tune Hotel Waterfront Kuching