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Anmeldelser av Merdeka Palace Hotels & Suites

4 out of 5
Merdeka Palace Hotels & Suites
Jalan Tun Abang Haji Openg, Kuching, Sarawak

Anmeldelser

6,8
Rangering på 10 − Utmerket. 68 av totalt 314 anmeldelser." "
Rangering på 8 − Bra. 95 av totalt 314 anmeldelser." "
Rangering på 6 − Grei. 72 av totalt 314 anmeldelser." "
Rangering på 4 − Dårlig. 46 av totalt 314 anmeldelser." "
Rangering på 2 − Forferdelig. 33 av totalt 314 anmeldelser." "

6,8/10

Renhold

7,4/10

Personale og service

7,0/10

Fasiliteter

6,2/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Ko

Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
部屋の家具が古くて壊れていたり、テレビのリモコンやコントローラーが使えなかったり、冷蔵庫も使えないなど…。
Bodde her 6 netter i mars 2024

6/10 – Grei

Elaine Rikan

Likte: Renhold og personale og service
Heart of the town
Bodde her 4 netter i mars 2024

8/10 – Bra

Ezsherlynn

Bodde her 1 natt i januar 2024

2/10 – Forferdelig

DYANA og Montegut

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel needs a renovation !
Bodde her 3 netter i januar 2024
Svar fra E-Commerce, PR & Marcom den 26. mars 2024
Dear Ms DyanaThank you for sharing your experience. We regret to hear that the room did not meet your comfort expectations. We're looking into the issues you mentioned to ensure a more comfortable stay for our future guests." "We appreciate your feedback on the comfort of our accommodations.Best Regards, On behalf Management

10/10 – Utmerket

Julie

Bodde her 5 netter i januar 2024

10/10 – Utmerket

Jake

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024

4/10 – Dårlig

Karen

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Though the location was great the apartment suite room condition was in poor maintenance: the kitchen had minuscule appliances/serve-ware/cutleries; broken kitchen dish drying rack; water/leak-stain in the carpets in living room and dining room (one of the living room stain was even still wet when we arrived); in the main master bedroom there's a mold-stained ceiling leak above the sink; leaky water taps; mold/blacken corking in all the bathrooms/sinks; some non-working light bulbs etc. Generally not maintained.
Bodde her 2 netter i desember 2023

6/10 – Grei

Kah Hock

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Former glory days gone by. Urgent repairs needed.
The hotel has seen glorious days but today it is a sad reminder of how not to run an establishment. Everything need a complete redo, though the quality of the finishing is good, like marble masonry. And solid furniture. Carpets, curtains, fixtures and aircon are all outdated and breaking down. Hope they can renovate this place soon.
Bodde her 1 natt i desember 2023

4/10 – Dårlig

Christine

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Disappointed with room condition
Lovely staff and lobby and great location. Unfortunately the hotel rooms are in dire need of an update . Ours had a very old , musty smell also . Unfortunately would not return because of the aged , stained rooms .
Bodde her 5 netter i desember 2023

8/10 – Bra

dennis

Likte: Renhold og personale og service
Close to everything
Bodde her 1 natt i oktober 2023

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
good location but dirty room
Aircon vent has a thick layer of dust and air of room smells musty. Room cleanliness in that sense leaves much to be desired
Bodde her 1 natt i oktober 2023

8/10 – Bra

Verifisert reisende

Likte: Personale og service og romkomfort
Location ,location , location
As noted by others , unfortunately , a once, very majestic hotel ( is only 25yo ) is now very dated and in need of major refit. However , the rooms are large ,clean and the bed very comfortable ( if you like a firm bed ). Nothing else compatible for the location and price
Bodde her 3 netter i oktober 2023

6/10 – Grei

Liangying

Reiste med familie
Likte: Personale og service og fasiliteter
I think they need to remodel the room and floor and ceiling They r in the good location but be hotel environment looks s bad and dirty This is my first time stay here and the last time if they don’t improve the environment I can’t con back again I like the location here and the hotel workers r very friendly and nice If they could change will hav good business
Bodde her 1 natt i september 2023

4/10 – Dårlig

Liangying

Reiste med familie
Likte: Personale og service og fasiliteter
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The room is too bad ,looks too old not maintain well, I suggest the hotel need to maintain more,looks not clean But the staffs in the hotel everyone is very good service That is what I like
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Avoid at all cost. No value for money. Run down hotel with despicable amenities.
Bodde her 2 netter i august 2023

6/10 – Grei

Hafidz

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
There was a leak from the roof. Water was dropping every other second. I was only there to stay one night. I chose not to use the wardrobe as I do not want me or my belongings to get wet.
Bodde her 1 natt i august 2023

6/10 – Grei

Michelle

Convenient to visit museum
Bodde her 3 netter i august 2023

6/10 – Grei

ann gee

Reiste med familie
Likte: Romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
grand but old
Grand hotel but its old and need refurbishment. Location is 5 *
Bodde her 2 netter i juli 2023

4/10 – Dårlig

Nova

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very dirty and wifi connection so bad
Bodde her 1 natt i juni 2023

8/10 – Bra

soon lin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Like it because of location and service .
Bodde her 2 netter i april 2023

10/10 – Utmerket

Ram

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Spacious and location
Bodde her 6 netter i april 2023

8/10 – Bra

John

Reiste med partner
Likte: Renhold og personale og service
Has a lot of colonial history attached to the building
Bodde her 7 netter i mars 2023
Svar fra Mona den 5. apr. 2023
Dear SirGreetings!.Thank you for your post stay review. Looking forward to your next stay.Best RegardsMPHS

10/10 – Utmerket

Herbert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Happy camper
Glad I chose this hotel because it was close to a shopping mall and close to a museum I wanted to visit. Room was clean, bed was comfortable, everything worked as it should and the staff were very friendly and helpful.
Lobby of the Merdeka
Bodde her 4 netter i januar 2023

10/10 – Utmerket

Rabiah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable for my family trip, overall im satisfied with the accommodation. Please fix the shower.. Thats all.. Tqvm.. 😊😊😊
Bodde her 2 netter i januar 2023

2/10 – Forferdelig

Cherie

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand

2/10 – Forferdelig

Jan

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2022

8/10 – Bra

Kee

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Need more attention to outdated decor and maintenance
Bodde her 1 natt i september 2022

8/10 – Bra

Law

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2021

10/10 – Utmerket

DATO Mansor

Bodde her 1 natt i august 2021

10/10 – Utmerket

Kee

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very polite and helpful. During the pandemic restrictions, the staffs are making all efforts to comport the customers. Well done !
Bodde her 1 natt i april 2021
Svar fra Mona den 26. apr. 2021
Dear Kee Thank you for you comments. We appreciate it very much and we're pleased that you had a pleasant stay in Merdeka Palace Hotel & Suites!. We hope that you will continue to support by staying in MPHS. Your comments is definitely a boost of moral to our staff during the pandemic period. Once again, a big THANK YOU! #staysafe Kind Regards on behalf of management Mona

6/10 – Grei

Awang hassim

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2021
Svar fra Mona den 26. apr. 2021
Dear En Awang Thank you for your review during you stay in Merdeka Palace Hotel & Suites. We appreciate it. Hoping to see you staying in MPHS again. #staysafe Kind Regards

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
disappointed to stay at this hotel
not good. couldn't access the wifi. cleanliness so bad. toilet light and the light under the table were not functioning. Car park very dark. No proper sign to show the "in" and "out" of the car park. The furniture and equipment in the room are very old. Window curtains were very dirty and not working. Paid more for what is expected. not worthwhile. will never consider to stay at this hotel again.
Bodde her 2 netter i desember 2020

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i august 2020

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Spacious with good location and view but moldy
The hotel is spacious with great bones. The view was great and the pool facility nice. But there were moldy shower curtains and moldy spots in the carpet. They clearly have a leak somewhere and just don't fix it. The fridge didn't work and the wifi didn't work. The wifi was very frustrating because we expected to be able to work remotely from the rooms one of the days, but we couldn't even get our phones connected, let alone our computer. Wifi does work in the lobby. The location is perfect, just blocks from the waterfront, with the free museum right next door. For a 3 bedroom, for this price and location, it's fine, just don't count on the wifi, and expect mold. It's too bad because it clearly has the potential for a spectacular hotel.
Bodde her 4 netter i mars 2020

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyable stay in Merdeka Palace Hotel
Satisfied with the servicesof the hotel staffs
Bodde her 2 netter i mars 2020

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2020

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesome place to stay
The Room and location is good. Convenient place to stay, near to shopping Complex and attractive place. The room view is not so good due to facing parking space.
Bodde her 2 netter i januar 2020

8/10 – Bra

Eng Sik

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i januar 2020

2/10 – Forferdelig

Kamil

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I stayed in 2 room suite. The room is considered dirty. Carpet is smelly and many water leakage spots. the aicond vents were not clean. Bathroom so so. None of the window curtain are working. Overall... please avoid this hotel if you have the budet
Bodde her 2 netter i januar 2020

10/10 – Utmerket

Evelyne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super séjour
Hôtel très bien situé, très propre à l'intérieur, bon petit déjeuner (plus pour les asiatiques, mais j'aime), très réactifs en cas de problème dans la chambre, excellente literie, excellent wifi dans la chambre. Un seul bémol, les vitres de la chambre très sales à l'extérieur, on voyait vraiment mal au travers.
Bodde her 4 netter i januar 2020

4/10 – Dårlig

Roslan

Reiste med familie
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Slow check in.
Waiting for almost 1 hour to check in. We came at 3.30pm but staff at reception said the room still not ready. There also about 5-6 family also waiting for their room. Only able to check in after 1 hour waited. In the room there should be 3 queen bed, but there was only 1 queen and 3 single bed. Room also not really well prepared such as no garbage plastic in the toilet and no door mat given.
Bodde her 1 natt i desember 2019

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2019

4/10 – Dårlig

Ng

Forretningsreisende
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2019

6/10 – Grei

Raycasry

Bodde her 3 netter i september 2019

10/10 – Utmerket

maya

Bodde her 5 netter i september 2019

8/10 – Bra

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service og fasiliteter
The location is perfect, view overlooking waterfront is excellent. Overall it is neat and well-maintained except the bathroom floor in master bathroom doesn't drain well. The outside toilet is noisy and needs looking into. It needs another lift cos sometimes it is too crowded and had to wait long.
Bodde her 2 netter i september 2019

2/10 – Forferdelig

isman

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
1st i want to complaint about room, in my reservation suppose to be 1 Queen bed n 2 single bed, but when i chk in , they gave me 1 king bed n 1 single bed. I have children which i suppose to place them for 2 single bed. But i was given 1 single bed. At last my children hv to slept on the floor. I am so dissapointed with the answer from Front liner, she said the room was given based on availablity the what happened to my booking... I already request for 1 queen n 2 single bed?! And one more problem, no fridge inside apartment. The hotel really need to improve and renew old thing.... I am so so so dissappointed with my room reservation , the apartment look very old and unattended and gave to me and my family. Plus we are celebrating my son's birthday. I really the management can looked into this matter. Just because im local sarawakian they gave me bad apartment to stay and so not comfortable. I was charged when i request for extra pillow n blanket which im already request 2 single bed but gave 1 single bed. So unfair and im so dissappointed !!
Bodde her 1 natt i september 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i august 2019

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El personal de recepción excelente, teniendo en cuenta que es un hotel bastante grande. Las habitaciones familiares myu amplias
Bodde her 4 netter i august 2019

10/10 – Utmerket

noorazizi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2019