Eksteriør

Anmeldelser av Super OYO 258 Hotel SMC Alam Avenue

2 out of 5
Super OYO 258 Hotel SMC Alam Avenue
Plot No.A-1-1, Jalan Serai Wangi, F 16-F, Persiaran Selangor, Shah Alam, Selangor

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 6 av totalt 44 anmeldelser." "
Rangering på 8 − Bra. 20 av totalt 44 anmeldelser." "
Rangering på 6 − Grei. 12 av totalt 44 anmeldelser." "
Rangering på 4 − Dårlig. 3 av totalt 44 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 44 anmeldelser." "

7,0/10

Renhold

7,2/10

Personale og service

6,0/10

Fasiliteter

6,4/10

Overnattingsstedets bygg og tilstand

Anmeldelser

4/10 – Dårlig

Mazuani

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
the toilet is very dirty, the TV remote is broken, the air cond is not cold, the elevator is broken & the staff is not friendly
Bodde her 1 natt i desember 2023
Svar fra Ammy den 23. jan. 2024
Hi, Mazuani! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim.

2/10 – Forferdelig

Samuel

Forretningsreisende
Likte ikke: Overnattingsstedets bygg og tilstand
No plug point at the table. Smoking smell. No wifi
Bodde her 2 netter i november 2023
Svar fra Ammy den 23. jan. 2024
Hi, Samuel! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

10/10 – Utmerket

Dharina

Bodde her 1 natt i oktober 2023
Svar fra Noah den 6. des. 2023
Thank you for your appreciation, Dharina! We hope to give you a consistent service every time. Regards, Noah

10/10 – Utmerket

AZNI BINTI MOHD

Bodde her 1 natt i juli 2023
Svar fra Eva den 28. aug. 2023
Hi, Azni! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Eva

8/10 – Bra

Azlan

Bodde her 1 natt i juli 2023
Svar fra Maria den 15. juli 2023
Thank you for your appreciation, Azlan! We hope to give you consistent service every time. Regards, Maria

6/10 – Grei

MOHD ZULKIFLE

Bodde her 1 natt i juni 2023
Svar fra Maria den 21. juni 2023
Thank you so much for the wonderful rating, Mohd Zulkifle! Be assured, we have marked a note of this concern to ensure a comfortable and relaxing stay ahead :) Regards, Maria

8/10 – Bra

THANALETCHUMY

Bodde her 1 natt i april 2023

6/10 – Grei

Verifisert reisende

Likte: Personale og service
Bodde her 1 natt i januar 2020
Svar fra Joey den 20. jan. 2020
Hi, Thank you for taking out your valuable time to rate us. It seems that you are not completely satisfied with our services and we will surely put in our best effort to keep up with your expectations in the future. Regards, Joey

10/10 – Utmerket

m.amierul

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2019
Svar fra OYO den 22. des. 2019
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Kevin

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i november 2019
Svar fra Zara den 2. des. 2019
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon with a pleasant experience. Regards, Zara

8/10 – Bra

BADRUL HISHAM og PENANG

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i oktober 2019
Svar fra Zara den 30. okt. 2019
Appreciate your positive rating, We do take pride in catering to our guests needs the best way we can. Keep this love coming :) Regards, Zara

8/10 – Bra

Ahzainizam bin Ahmad

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2019
Svar fra Zara den 9. okt. 2019
Hi, Ahzainizam! Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Zara

6/10 – Grei

NurNabilah

Forretningsreisende
the room was ok its just that the smell of cigarettes smoke is quite disturbing
Bodde her 1 natt i september 2019
Svar fra Zara den 2. okt. 2019
Hi, Nur! We are extremely apologetic to know that your experience with us has not been a pleasant one and we will definitely work on your feedback, in order to ensure that the related issues are carefully monitored and eliminated to their maximum extent. Regards, Zara

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Renhold og fasiliteter
The only thing that makes my stay bearable is the view.. I love that kinda view..
Bodde her 2 netter i september 2019
Svar fra Rehana den 13. sep. 2019
Thanks for your valuable time to write a review, As per the feedback, it seems that you aren’t fully satisfied with the services and we’re extremely apologetic to know this, however, we shall strive hard to ensure better services in the future. Regards, Rehana!

4/10 – Dårlig

Ben

Reiste med partner
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Bilik agak kotor, dining ada leaking air con, paip air noor, alas tilam berlubang kesan rokor.
Bodde her 1 natt i juli 2019

8/10 – Bra

Maznah

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
need kettle n iron services in room
Bodde her 1 natt i juli 2019
Svar fra Ravneet den 22. juli 2019
Hi, Maznah ! Thank you so much for the positive rating and taking out your valuable time to share the experience with us. We thank you for giving us an opportunity to make the services even better by sharing your feedback. Regards, Ravneet

10/10 – Utmerket

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bersih dan selesa utk sy.
Bodde her 1 natt i juli 2019

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
mendengar bunyi bising diluar semasa tidur
Bodde her 1 natt i juli 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold og personale og service
Just basic
Bodde her 2 netter i juni 2019
Svar fra Cheshta den 28. juni 2019
Hi, Delighted to see you liked our services. Keep this love coming :) Regards, Cheshta

6/10 – Grei

Verifisert reisende

Likte ikke: Personale og service
Bodde her 1 natt i desember 2018
Svar fra Ritesh den 28. des. 2018
Hi, Guest! Thank you for taking out your valuable time to rate us. We apologize for the dissatisfaction and we'll surely put in our best effort to keep up with your expectations in the future. Regards, Ritesh

8/10 – Bra

Tasneem

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good for the price offered
The room was comfy for just sleeping Not much space otherwise for other activities Only one plug available thus not suitable as i wanted to charge several gadgets Hot water awesome Has ironing service behind the desk Both fan n aircond available, which i like Nearby a lot of fun places, eatiries, local cuisines
Bodde her 2 netter i oktober 2018
Svar fra Ritesh Yadav den 1. nov. 2018
Hi Tasneem, I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 – Bra

Arm og Rawang

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Hotel close to restaurant, such a good stay for business traveller like me
Bodde her 2 netter i oktober 2018
Svar fra Ritesh Yadav den 31. okt. 2018
Hi Arm, Thank you for sharing this with us. Trust us, it brings an immense relief to see our guests satisfied which is our prime motto. Don’t hesitate to share your views in the future as well, this will gives us an opportunity to attain the level of overall growth. Regards , Ritesh Yadav

6/10 – Grei

Izyan Wazini

Bodde her 2 netter i september 2018
Svar fra Ritesh Yadav den 23. okt. 2018
Hi Izyan Wazini, I am happy to have served you. We will make sure that we provide our services to the best possible way to our guest. and also an apology for the inconvenience you faced, we will ensure that the same does not happen again. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2018
Svar fra Ritesh Yadav den 5. okt. 2018
Hi Guest , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 – Bra

Yasmin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2018
Svar fra Ritesh Yadav den 3. okt. 2018
Hi Yasmin, I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

2/10 – Forferdelig

Rasiah

I will say its very bad experience staying here. Rooms were not cleaned up. When i requested to claen i was given a different room. Its very npisy n unable to sleep. This hotel is a very bad choice.
Bodde her 5 netter i august 2018
Svar fra Ritesh Yadav den 28. sep. 2018
Hi Rasiah , I truly regret the inconvenience caused and am deeply sorry for the trouble. Your feedback is truly appreciated & will surely help me in working towards a better guest experience in future. Thank you for sharing the same and for your understanding. I wish you a wonderful day ahead. Thanks, Ritesh Yadav

8/10 – Bra

Verifisert reisende

Bodde her 1 natt i juli 2018
Svar fra Ritesh Yadav den 28. sep. 2018
Hi Guest , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

6/10 – Grei

Mohd Samsul Najmi

Just OK
It just ok since the room price reasonable for my stay
Bodde her 5 netter i juli 2018
Svar fra Ritesh Yadav den 28. sep. 2018
Hi Mohd Samsul , I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

10/10 – Utmerket

mohd og malaysia kuala lumpur

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
good
very good and easy to find this hotel and neares with shop
Bodde her 2 netter i juli 2018
Svar fra Ritesh Yadav den 28. sep. 2018
Hi mohd, I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 – Bra

Safarin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place and affordable
Just one thing, don't expect to have your bed made if you are staying more than one night. And no kettle in the room. It wil be nicer if they could provide a kettle in the room. Other than that, no complaint at all.
Bodde her 2 netter i juli 2018
Svar fra Ritesh Yadav den 28. sep. 2018
Hi Safarin, I am happy to have served you. Trust me, it's a feeling of relief and immense joy when guests are happy with the services, which involve a lot of hard work and effort form my end. You are an integral member of the extended family now and I hope that you will keep supporting us. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Nice
Bodde her 1 natt i juli 2018
Svar fra Ritesh Yadav den 28. sep. 2018
Hi Guest , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

8/10 – Bra

Tims og Kuala Lumpur

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2018
Svar fra Ritesh Yadav den 28. sep. 2018
Hi Tims , I am happy to know that you liked my services. I am happy to have served you and feel delighted to read your feedback. You’re most welcome to revisit my property and I would seek your continuous support and love. It’d be great if you can spread the word among your circle. Have a great day ahead :) Thanks, Ritesh Yadav

6/10 – Grei

Chek Hunt og Kuala Lumpur

Ok for the value for money
It was average overall. Room a little small.
Bodde her 1 natt i mai 2018
Svar fra Deboshree Mukherjee den 13. jan. 2019
Hi, Chek! We do regret for the experience you had with us. Your feedback will help me in working towards a better experience in the future. Have a good day ahead. Regards, Deboshree

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Horrible Experience
Cleanliness is horrible. I waken up by the noise 4 times in the middle of the night. I would not recommend to other and come back to stay again.
Bodde her 1 natt i mai 2018
Svar fra Deboshree Mukherjee den 13. jan. 2019
Hi, Guest! We’re deeply sorry about the unpleasant experience you had with us. Cleanliness is something that we’re peculiar about and can’t compromise on, needless to say, we never want our guests to experience such issues. Thanks for highlighting this issue and be assured we’ll be taking this up and fix it with immediate effect. Do reach out to us in case of anything else. Have a great day ahead! Regards, Deboshree

8/10 – Bra

Jessica

Likte: Renhold og personale og service
worth the money
it was good, i even extended another night.
Svar fra Ritesh den 9. jan. 2019
Thank you for rating us with such awesome words, Jessica! We’ll strive to keep up with your expectations always. Regards, Ritesh

4/10 – Dårlig

Khairul Faiz

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Svar fra Ritesh den 9. jan. 2019
Hi, Khairul! Thank you for rating us, it seems that your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we'll ensure that you'd experience the comfort and hospitality we are known for. Regards, Ritesh

6/10 – Grei

hasnida og kedah

Likte ikke: Overnattingsstedets bygg og tilstand
Nice place,affortdable
Near shop lot,clean room,new hotel,affortdable for me but in room dont have mini fridge
Bodde her 1 natt i april 2018
Svar fra Deboshree Mukherjee den 11. jan. 2019
Hi, Hasnida! Thank you for writing this review. We feel that you are not fully satisfied with the experience. Do not worry, our dedicated team is working on continuous improvements and overall satisfaction of our valued Guests like you. Regards, Deboshree

8/10 – Bra

Bell

Likte: Personale og service
Overall okay
Cleanliness of room
Svar fra Ritesh den 9. jan. 2019
Love to hear this, Bell! It’d be great if you can spread the word among your circle. Have a pleasant day ahead :) Regards, Ritesh

8/10 – Bra

Lee Shafiq og Malaysia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Only the check-in sucks
We had problems checking in despite producing proof of our booking. Apparently Expedia was suppose to send a sms to confirm some information but the sms only appeared in my mobile phone the next morning. The reception staffs were kind enough to check us in and was happy I could produce the sms the next morning as they were not able to perform their duties and responsibilities without it.
Bodde her 1 natt i mars 2018
Svar fra Deboshree Mukherjee den 11. jan. 2019
Thank you so much for the positive rating, Lee! As per the review, it seems that you aren’t satisfied with our services completely. Rest assured, we’ve duly noted your feedback and we’ll strive for a better experience in the future. Regards, Deboshree

6/10 – Grei

Verifisert reisende

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
I stay at 4th floor and the lift does not work. First I come to check-in, the staf said there's no room for me and husband even I already paid once I booking the room.
Bodde her 2 netter i mars 2018
Svar fra Deboshree Mukherjee den 11. jan. 2019
Hi, Guest! We extremely apologize for the inconvenience caused to you. We never want our guests to face such issues and we will surely try our best to make sure it's not repeated. Thanks for understanding and cooperation. Hope to welcome you again soon with nice experience further. Regards, Deboshree

10/10 – Utmerket

mohd asyraf

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2017
Svar fra Ritesh den 9. jan. 2019
Thank you so much for the wonderful rating, Guest! ope to serve you soon with an even more happening stay. Regards, Ritesh

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
nice hotel
nice, comfortable. its closer enough to the store and universities also restaurant
Bodde her 2 netter i juli 2017

6/10 – Grei

KiKi og Japan

Likte: Renhold og romkomfort
日本人の人は、まぁ行かないエリアでしょう。
全般清潔感があって良いが、部屋掃除等のハウスキーピング サービスが夜 20時から朝 8時までと、何とも不便な時間帯。 部屋に冷蔵庫無い。 近場にはコンビニとローカルの飲食店がある。 従業員はあまり英語ができない。 WiFi スピードは良好!

6/10 – Grei

Verifisert reisende

Likte: Renhold og romkomfort
easy access to restaurants,room a bit small..but cleanliness tiptop..had lift..i never found budget hotel had a lift..