Thank you for your positive feedback. We are happy that you had a comfortable stay and we look forward to welcoming you back.

Dear Trine, thank you for your positive feedback and the wonderful 5/5 rating. We are delighted to read that you had a pleasant stay and we look forward to the pleasure of welcoming you back.

Dear Yeesum,The issues you raise are very important to us. We are sorry to hear any lapse in services which impacted your experience, and our team will be working to improve each of the areas you highlighted. This is not reflective of the quality visit we wish to deliver to each guest, so we're looking into this to ensure future visits will be even better. We greatly appreciate your valuable feedback, and we hope to have another chance to exceed your expectations in the future at Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience

Dear Bibi,Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regards to the AC in your room as well the warm corridor as it will help us to continually improve our guests experience. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future.Kind regards,Devi.CGuest Experience

Dear Andrew,It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. From our friendly team to our convenient location, we strive to exceed expectations with every visit. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again at Pullman KLCC Hotel & Residences!Kind regards,Devi.CGuest Experience

Dear Pankaj,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city!Kind regards,Devi.CGuest Experience

Dear Sarah,In reading your review, it is clear that we failed to meet your expectations, and for that, we are very sorry. We hope we might have the opportunity to welcome you back so that we may restore your faith in our hotel.Kind regards,Devi.CGuest Experience

Dear METIANUR,I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations. We truly appreciate your five star review of our property and look forward to welcoming you back to Pullman KLCC Hotel & Residences in the near future.Kind regards,Devi.CGuest Experience

Dear YONG CHING,While our unbeatable location was a highlight of your visit, it appears that our rooms fell short of expectations. Our team will discuss your comments to ensure that our accommodations are in top-notch condition. We would love another opportunity to earn your recommendation in future at Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience

Dear Kadir Siti Zubeidah,It is certainly a great reward to read such praising feedback from a valued guest, and we hope for the opportunity to host you again in the near future to create more unforgettable Pullman KLCC moments.Kinds regards,Devi.CGuest Experience

Dear Tay Leng Siow,Our amazing staff works hard to ensure all our guests have an enjoyable visit and will be proud you appreciated their exceptional service. We're glad you enjoyed the birthday cake, and we look forward to hosting you again at Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience

Dear Tai Heng,It was our pleasure to welcome you to Pullman KLCC Hotel & Residences. We trust that you found our accommodations to be a restful retreat in the heart of Bukit Bintang. On behalf of our team, we look forward to serving you again!Kind regards,Devi.CGuest Experience

Dear William,In reading your review, it is clear that we failed to meet your expectations, and for that, we are very sorry. Your concerns regarding our accommodation will be shared with the respective team, and we will determine how to best move forward in this area. Your feedback is much appreciated, and we look forward to getting even better for our future guests at Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience

Dear Linda,I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations. We truly appreciate your five star rating of our property and look forward to welcoming you back to Pullman KLCC Hotel & Residences in the near future.Kind regards,Devi.C'Guest Experience

Dear Desiree,I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations. We truly appreciate your five star rating of our property and look forward to welcoming you back soon to Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience

Dear Antony,It's always delightful to welcome back repeat guests and you're no exception. We're thrilled that our amazing location and team members keep impressing you every time you come to stay with us at Pullman KLCC Hotel & Residences.. We can't wait to host you again, so hurry back!Kind regards,Devi.CGuest Experience

Dear Rodel.I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations. We truly appreciate your five star review of our property and we look forward to welcoming you back soon to Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience

Dear Louis,We're happy you enjoyed your time with us so much at Pullman KLCC Hotel & residences! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.We look forward to hosting you again soon!Kind regards,Devi.Cguest Experience

Dear Christopher,Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regards to the condition of the rooms as it will help us to continually improve our guests experience. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future for a more seamless experience.Kind regards,Devi.CGuest Experience

Dear valued Guest,Thank you on behalf of the entire Pullman KLCC team for your review. We are truly happy to read that you enjoyed every aspect of your stay including the service that our team provided as well as the prime location. We look forward to welcoming you back soon.Kind regards,Devi.CGuest Experience

Dear Valued Guest,Thanks for sharing your feedback with us. It's fantastic to see how much you enjoyed your recent stay at Pullman KLCC Hotel & Residences! We strive to provide our guests with a very comfortable and modern environment. We look forward to hosting you again, in the near future for another outstanding experience.Kind regards,Devi.CGuest Experience

Dear Tahira,I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations. We truly appreciate your five star review of our property and look forward to welcome you back to Pullman KLCC Hotel & residences in the near future.Kind regards,Devi.CGuest Experience

Dear Gregory,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time your decide to visit our beautiful city!Kind regards,Devi.CGuest Experience

Dear Nobuhiko,Thank you for taking a moment to detail your recent experience and bringing this to our attention. We regret the shortcomings you experienced and that the overall impression of our hotel did not exceeded your expectations. Your feedback has been escalated to the housekeeping team for immediate action. Please accept our sincere apology for your room experience during your previous stay with us. We will ensure that your future stays at Pullman KLCC Hotel & residences will be a seamless and memorable one.Kind regards,Devi.CGuest Experience

Dear JUN,We appreciate your candid feedback from your recent stay. Please accept our apologies that the condition of the hotel failed to meet your expectations. That said, we are glad you enjoyed your room and our breakfast. If you are in the area again, we hope you will consider revisiting us at Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuestExperience

Dear Kaijie,I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations.We truly value your loyalty as well as the five star review of our property and look forward to welcoming you back to Pullman KLCC Hotel & Residences in the near future.Kind regards,Devi.CGuest Experience

Dear Fumiaki,I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations. We truly appreciate your five star review of our property and look forward to welcoming you back to Pullman KLCC Hotel & Residences in the near future.Kind regards,Devi.CGuest Experience

Dear Bin Suma,Comfortable and spacious lodgings are vital to a wonderful stay, so we're glad that your room met our high standards in hospitality. We hope to welcome you back to Pullman KLCC Hotel & Residences in the future.Kind regards,Devi.CGuest Experience

Dear Ben,Our amazing Pullman KLCC team work hard to ensure all our guests have an enjoyable visit and will be proud you appreciated their exceptional service. We're glad you enjoyed your stay with us, and we look forward to hosting you again at Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience

Dear Raul,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time your decide to visit our beautiful city!Kind regards,Devi.CGuest Experience

Dear Peirong,We're happy you enjoyed your time with us so much at Pullman KLCC Hotel & Residences! We care deeply about the happiness and satisfaction of our guests so it's excellent you appreciated our prime location. We love seeing our guests take advantage of our proximity to so many wonderful attractions.We look forward to hosting you again soon!Kind regards,Devi.CGuest Experience

Dear Maxwell, We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur City Centre - Hotel & Residences. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Karen SophiaGuest Experience Manager

Dear Shafayet, We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur City Centre - Hotel & Residences. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Karen SophiaGuest Experience Manager

Dear Brett, Thank you for taking your time to provide us with your valuable feedback relating to your stay with us here in Pullman KLCC. First and foremost, I am very dismayed to learn that the food quality is below your expectation as compared to as what you have experienced from other Pullman. I am truly sorry for the disappointment this may have caused during your patronage at the restaurant however your comments have been highlighted to our Assistant Director of Food & Beverages, Mr Andy in which he and his culinary team will be sure to review the food quality so as to enhance the overall dining experience for all our guests. It is apparent that there are areas for improvement and I cannot thank you enough for bringing them to my attention. We regret that we could not be of greater help in this instance but please do not hesitate to contact us again should you require any further assistance.Best Regards, Sophia Guest Experience Manager

Dear Hiroto,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback about our Concuerge team! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city!Kind regards,Devi.CGuest Experience

Dear Stella,Thank you for taking the time to review your most recent stay with us. We are so happy to hear all the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city!Kind regards,Devi.CGuest Experience

Dear Noor Faezah,Thank you for taking the time to review your most recent stay with us. We are so happy to hear the positive feedback! We thank you for choosing Pullman KLCC Hotel & Residences. Please come back and stay with us again the next time you decide to visit our beautiful city!\Kind regards,Devi.CGuest Experience

Dear Valued Guest,Thank you on behalf of the entire Pullman KLCC team for your review. We are truly happy to read that you enjoyed every aspect of your stay including the service that our Club Lounge team provided.We look forward to welcoming you back soon to Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience

Dear Tadashi,I am so pleased that you had such a wonderful experience and that all aspects of your trip exceeded your expectations. We truly appreciate your five star review of our property and look forward to welcoming you back soon to Pullman KLCC Hotel & Residences.Kind regards,Devi.CGuest Experience

Dear Leong,In reading your review, it is clear that we failed to meet your expectations, and for that, we are very sorry. Your concerns regarding our accommodations in regards to the cigarette smell will be shared with the respective teams, and we will determine how to best move forward in this area. Your feedback is much appreciated, and we look forward to getting even better for our future guests.Kind regards,Devi.CGuest Experience

Dear Sean,While our unbeatable location was a highlight of your visit, it appears that our rooms fell short of expectations. Our team will discuss your comments to ensure that our accommodations are in top-notch condition. We would love another opportunity to earn your recommendation at Pullman KLCC Hotel & residences.Kind regards,Devi.CGuest Experience

Dear Parth,Thank you for your review of your recent stay here at Pullman KLCC Hotel & Residences. We are disheartened to learn of your experience, This is certainly not the Pullman KLCC Hotel & Residences experience we are known for, and we hope we can turn your experience into a more positive one should you consider returning to us in the future.Kind regards,Devi.CGuest Experience

Dear Lucinda,Thank you for taking the time to review your most recent stay with us. We appreciate your comments in regards to the smoke smell ats it will help us to continually improve our guests experience. We are delighted that the other aspects of your stay was enjoyable. Thank you for choosing Pullman KLCC Hotel & Residences. We do hope you choose to come and visit us again in the future.Kind regards,Devi.CGuest Experience

Dear Valued Guest,Thank you on behalf of the entire Pullman KLCC team for your review. We are truly happy to read that you enjoyed every aspect of your stay. We look forward to welcoming you back soon to Pullman KLCC hotel & Residences.Kind regards,Devi.CGuest Experience