Hoteller nær Krystall onyx-grotten

«Clean room and staff»

«I guess when you stay at a motel you get what you pay for. The property overall wasn’t well maintained and the room was very outdated. We found a live brown recluse in the room, took a pic (then killed it) and went to the front desk and let them know. The lady was very nice but couldn’t/ offer us another room or refund. We left the motel and found a much nicer and spider free place to stay. I just couldn’t sleep there and my kiddos were pretty freaked out. Wasted money. Won’t book with another ...

«DIRTY... First room had a musty smell (with a plug in air freshener to try to hide the smell), stains and burn marks on the bedding, and a shorted out bathroom light (presumably from a leak from the bathroom in the room upstairs). Door wasn't sealed well, could see outside from the room. We had to switch rooms due to the shorted out light... But the second room was even worse.. Second room had a musty smell (no plug in air freshener to cover up), burn marks in the bedding, and a shorted out ...

«Very old rooms. Towels and sheets smelled clean, but very musty smell in the room. The toilet didnt flush well and the tub/shower was old. For the free breakfast it was toast/bagel cereal and yogurt. Toasters are not great, and they didnt have the proper lids for the coffee cups.»

«Very helpful staff. Very clean and well maintained.»

«I felt the staff was very helpful and engaging.The breakfast was a nice touch and the front porch gave us somewhere to connect with other visitors.»

«Location»

«Positive note, the staff was super helpful. The room was not clean. The sheets on both beds were disgusting. It was late when we got in so no time to stress or change rooms due to morning obligation. We slept in clothes on top of the sheets. I will not stay there again.»

«Just basic accommodation. Room was clean. No coffee pot or coffee. Grab bars should be installed for the benefit of seniors.»

«First room they gave me the door wouldn’t latch closed and lock. From the outside you could just push it back open. Instead of just giving me a new room they had to test it and see if they could close it to keep me in that room despite the hotel was mostly empty. Cleanliness was on par with the price point. Pool wasn’t open during stay and half filled with water.»

«The bed sheets were not clean. Covered in both human and dog hair. Room was freezing. Looks to be an old converted shed sitting in a concrete pad. It was 5 degrees outside and we had a constant draft through the doors, windows, and cold air emitting straight from the floor. The home is old, which is no issue. There is a difference however between old and old/dirty/unkept. The floor was covered in dead bugs, spiderwebs, and dust. There was someone’s old food in n the mini fridge. Also, we are ...

«The stay was not bad. Unfortunately our smoke alarm detector went off not once but twice within an hour at 2:30 AM. The first time it went off, the gentleman at the front desk said there was no fire and probably someone smoking nearby. The second time it went off, we went to the front desk and he came to the room and took it off saying it probably needed batteries. Needless to say not a restful night. The manager in the morning said, oh well there was nothing she could do about it as far as ...