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Anmeldelser av Marco Polo Hongkong Hotel

5 out of 5
Marco Polo Hongkong Hotel
3 Canton Road, Harbour City, Tsim Sha Tsui, Kowloon

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 403 av totalt 1004 anmeldelser." "
Rangering på 8 − Bra. 386 av totalt 1004 anmeldelser." "
Rangering på 6 − Grei. 145 av totalt 1004 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 1004 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 1004 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Ingrid

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i januar 2020
Svar fra Marco Polo Hongkong Hotel den 31. jan. 2020
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

8/10 – Bra

Helge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

2/10 – Forferdelig

JAEHYUN

Bodde her 1 natt i mai 2024

8/10 – Bra

Abi'dieuly R

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 2 netter i april 2024
Svar fra Gerhard Aicher Area General Manager den 7. mai 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

Alejandro

Bodde her 1 natt i mai 2024
Svar fra Gerhard Aicher Area General Manager den 24. mai 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong HotelWe look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

Alejandro

Bodde her 4 netter i april 2024
Svar fra Gerhard Aicher Area General Manager den 23. mai 2024
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

ISAO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
部屋の清潔感や雰囲気ももちろん、スタッフの気配りなども素晴らしく、良質な旅になりました！
Bodde her 4 netter i april 2024
Svar fra Gerhard Aicher Area General Manager den 24. apr. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Baker

Bodde her 1 natt i april 2024
Svar fra Gerhard Aicher Area General Manager den 10. mai 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Grei

keiji og chiyoda-ku

Likte: Personale og service
Bodde her 2 netter i april 2024
Svar fra Gerhard Aicher Area General Manager den 22. apr. 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

6/10 – Grei

Megan og COTTESLOE

Reiste med en gruppe
Central location, close to everything and easy access to all forms of transport. Star Ferry is steps away and MTR just as close. Hotel is getting old and has a lingering smell, the Italian restaurant, food was very good but the odour is hard to ignore. Floor 17 smell was ok but friends had to move rooms due to mouldy smell on Level 12. Club lounge has amazing and helpful staff but is tired space and food/drinks feel limited
Bodde her 2 netter i april 2024
Svar fra Gerhard Aicher Area General Manager den 19. apr. 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

8/10 – Bra

Yuen chun

還不錯
Bodde her 1 natt i april 2024
Svar fra 區域總經理 魏嘉興 den 19. apr. 2024
尊敬的貴賓: 很高興 閣下滿意及分享是次於馬哥孛羅香港酒店的住宿體驗。 期待您再次下榻馬哥孛羅香港酒店。 區域總經理 魏嘉興 謹啟

8/10 – Bra

Kristine Alexie

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
Maybe its time to upgrade the rooms.
Bodde her 1 natt i april 2024
Svar fra Gerhard Aicher Area General Manager den 17. apr. 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Hongkong Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

Angel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location. Excellent service. Great choice for all you Hong Kong plans.
Bodde her 5 netter i april 2024
Svar fra Gerhard Aicher Area General Manager den 12. apr. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

jacky

Reiste med familie og små barn
Likte: Renhold og personale og service
Location is perfect, breakfast is awesome. The rooms are very outdated, aircon and water heater very loud. Friendly staffs.
Svar fra Gerhard Aicher Area General Manager den 8. apr. 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Hongkong Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Grei

paulo

Reiste med familie
Likte: Personale og service og fasiliteter
The hotel room was too humid. Even though they place dehumidifier all over the place, because they have carpet, it did not help. Suggestion is to replace all the carpet with just hard floor
Bodde her 3 netter i mars 2024
Svar fra Gerhard Aicher Area General Manager den 8. apr. 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Hongkong Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

Kazushige

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Gerhard Aicher Area General Manager den 2. apr. 2024
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Grei

Gill

Reiste med familie
We had a horrendous delay on our flight into HKG and met my sister at the hotel just before 11.pm. Could not believe it when we were told that there was nowhere we could get a beer or a cup of tea except for room service. We had booked Club rooms but the lounge closed at 11. Thankfully, two charming gentlemen,Andrew and Simon in the lounge made us so welcome and also made tea and a beer for my husband. Although they were just leaving, they insisted on helping us and indeed were absolutely delightful for the rest of our stay. They are the reason we would go back to Marco Polo! Well done to them both.
Bodde her 4 netter i mars 2024
Svar fra Gerhard Aicher Area General Manager den 2. apr. 2024
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Grei

Brenda og Flower Mound

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Deluxe Room is so OLD n DAMP, carpet worn and bathroom tiny. Only one setting for aircon-so turned it off to keep warm.
Bodde her 1 natt i mars 2024
Svar fra Gerhard Aicher Area General Manager den 22. mars 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. Your comments have been well received. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 – Utmerket

JAMIE

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Bellman Ray was very very helpful and friendly.
Bodde her 3 netter i mars 2024
Svar fra Gerhard Aicher Area General Manager den 21. mars 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Nobuyuki

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
ハーバーシティに近接し利便性は最高 古さはあるものの清潔でした
Bodde her 1 natt i mars 2024
Svar fra Gerhard Aicher Area General Manager den 21. mars 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Chun Keung

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
The hotel is aging and needs refurbishment.The ambiance is good. The bellboy was hardworking and had a very good attitude in helping out. We were very impressed.
Bodde her 15 netter i februar 2024
Svar fra Gerhard Aicher Area General Manager den 11. mars 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Hongkong Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

4/10 – Dårlig

Daniel

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Gerhard Aicher Area General Manager den 7. mars 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 – Utmerket

Samantha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Great amenities kit (slippers, toothbrush/paste). Large room. Requested 2 twins and they were positioned next to each other sharing a king sized headboard. I was pleasantly surprised at the room. Discovered the hotel has a entry to Canton St and another to the ferry terminal/harbor city mall which was very convenient.
Bodde her 1 natt i februar 2024
Svar fra Gerhard Aicher Area General Manager den 7. mars 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Verifisert reisende

Likte: Renhold og personale og service
The hotel is at a prime location adjacent to a busy mall. The harbor view room offers great view of the Victoria Harbor. But the room is in need of major upgrade. The decor is very outdated. The hotel is quite noisy. Staff are friendly. Aside from the view and the service, this hotel is at best a four star.
Bodde her 5 netter i februar 2024
Svar fra Gerhard Aicher Area General Manager den 22. feb. 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Hongkong Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

Ying Moon

Likte ikke: Personale og service og romkomfort
black mould in the bathroom
black mould around bath fixtures
Bodde her 1 natt i februar 2024
Svar fra Gerhard Aicher Area General Manager den 22. feb. 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment has been well received.We are sincerely sorry for the experience you had and our cleaning service is not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

Jin

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Gerhard Aicher Area General Manager den 22. feb. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Richard

Likte: Renhold og personale og service
Bodde her 3 netter i februar 2024
Svar fra Gerhard Aicher Area General Manager den 14. feb. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

Lembit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ett gammalt ”svenskhotell” sedan den tiden då alla affärer med Kina sköttes via traders i Hongkong. De två översta våningarna med Continental Club är att föredra. Där ingår en utmärkt frukostbuffé samt cocktails och smårätter till kvällen. Hotellet har ett perfekt läge precis intill Star Ferry terminalen. Från parkeringen utanför 6:e våningen tas de flesta bilderna på den klassiska vyn över skylinen på Hongkong ön.
Bodde her 3 netter i februar 2024
Svar fra Gerhard Aicher Area General Manager den 14. feb. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

2/10 – Forferdelig

Jesus

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Gerhard Aicher Area General Manager den 14. feb. 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

4/10 – Dårlig

Vilma

Likte ikke: Renhold
Bodde her 3 netter i februar 2024
Svar fra Gerhard Aicher Area General Manager den 9. feb. 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 – Utmerket

BENNY CC

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Gerhard Aicher Area General Manager den 9. feb. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Grei

Man Keung Daniel

Everything is fine but the rooms needed refurbishment. This building was one of the very 1st hotel in HK although they did refurbishment over the years but it is getting tired, staying there is old habits and convenience for personal reasons.
Bodde her 4 netter i januar 2024
Svar fra Gerhard Aicher Area General Manager den 30. jan. 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment about the improvement of the hotel facilities has been well received and our team will look into addressing this accordingly. We thank you for your comments and suggestions as they are indeed crucial in supporting our improvement efforts.We are delighted to learn that in spite of the above, you did have an enjoyable stay with us and we look forward to welcoming you back at Marco Polo Hongkong Hotel.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Roman

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Gerhard Aicher Area General Manager den 30. jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Patrick

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 7 netter i januar 2024
Svar fra Gerhard Aicher Area General Manager den 30. jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

6/10 – Grei

Romell

Reiste med familie
Likte: Personale og service
Facilities are quite old specially the bathroom. Noise coming from above the room in the ceiling even at night.
Bodde her 4 netter i januar 2024
Svar fra Gerhard Aicher Area General Manager den 22. jan. 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. Your comments have been well received. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

6/10 – Grei

Cheng

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
The front desk staff needs more professional training!
Bodde her 3 netter i januar 2024
Svar fra Gerhard Aicher Area General Manager den 18. jan. 2024
Dear Valuable Guest,Thank you for taking the time to share your experience with us. Your comment has been well received.We are sincerely sorry for the experience you had and our service is not up to your expectation. Please be assured that your comments have been escalated to the concerned departments. Thanks for giving us the opportunity to accommodate you. We look forward to serving you again in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

2/10 – Forferdelig

Thuy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i januar 2024
Svar fra Gerhard Aicher Area General Manager den 18. jan. 2024
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 – Utmerket

Nigel

Bodde her 1 natt i januar 2024
Svar fra Gerhard Aicher Area General Manager den 18. jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

STEPHEN D

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Stephen D HK
Very satisfying stay to-date for our return to visiting HK since the Pandemic. The hotel is as we remembered it in terms of great location, service and cleanliness. The breakfast buffet is really great too! They can improve in terms of their electric outlets and provide bigger TVs based on room size.
Bodde her 3 netter i januar 2024
Svar fra Gerhard Aicher Area General Manager den 18. jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Adrian

Likte: Renhold og personale og service
Bodde her 1 natt i desember 2023
Svar fra Gerhard Aicher Area General Manager den 18. jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

VINCENT J O

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i desember 2023
Svar fra Gerhard Aicher Area General Manager den 12. jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Yujiro

Bodde her 4 netter i desember 2023
Svar fra Gerhard Aicher Area General Manager den 12. jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Chiho

Bodde her 3 netter i desember 2023
Svar fra Gerhard Aicher Area General Manager den 3. jan. 2024
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

WENHUI

Bodde her 1 natt i desember 2023
Svar fra Gerhard Aicher Area General Manager den 28. des. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

Craig

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wonderful Location and Staff
Had the opportunity to stay at this hotel right in the middle of the Harbor City area. Plenty to do without having to drive anywhere. They provided me with an amazing view up on the Continental Floor. Breakfast always had a nice variety of choices along with the Afternoon Tea and Evening Drinks. The staff and Manager up on that floor was thoughtful and kind during my entire stay. Very welcoming aura. The room service staff kept the room tidy and everyone was extremely friendly. Thank you for a wonderful experience during our vacation.
Bodde her 10 netter i desember 2023
Svar fra Gerhard Aicher Area General Manager den 20. des. 2023
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

Kam

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2023
Svar fra Gerhard Aicher Area General Manager den 20. des. 2023
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

8/10 – Bra

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Gerhard Aicher Area General Manager den 15. des. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

10/10 – Utmerket

Tommi

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a perfect stay at the Marco Polo Hong Kong hotel. Great hotel, staff, food, service. The big shopping center Harbour city is downstairs where you can take a lift. Shopping street infront of the hotel. We would definately go back next time. Close by very easy to take a ferry to the other side of the city.
Bodde her 4 netter i desember 2023
Svar fra Gerhard Aicher Area General Manager den 20. des. 2023
Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong

4/10 – Dårlig

Christoph

Reiste med partner, Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Der einzig gangbare Weg für dieses Hotel: Abreissen & neu aufbauen. Hotelzimmer in einem desolaten Zustand. Personal kann nichts dafür und ist sehr freundlich. Alles andere unzumutbar.
Bodde her 2 netter i desember 2023
Svar fra Gerhard Aicher Area General Manager den 15. des. 2023
Dear Valuable Guest, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times.Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future.Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels – Hong Kong

10/10 – Utmerket

Stella Chi

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Gerhard Aicher Area General Manager den 15. des. 2023
Dear Valuable Guest,Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel.We look forward to welcoming you again soon!Best regards,Gerhard AicherArea General ManagerMarco Polo Hotels - Hong Kong