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Anmeldelser av Promenade Hotel Kota Kinabalu

4 out of 5
Promenade Hotel Kota Kinabalu
No 4, Lorong Api-Api 3, Api-Api Centre, Kota Kinabalu, Sabah

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 147 av totalt 518 anmeldelser." "
Rangering på 8 − Bra. 239 av totalt 518 anmeldelser." "
Rangering på 6 − Grei. 76 av totalt 518 anmeldelser." "
Rangering på 4 − Dårlig. 41 av totalt 518 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 518 anmeldelser." "

8,0/10

Renhold

7,8/10

Personale og service

7,8/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Edona

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
rent og pent!
Rent, bra, god service. Bassenget kunne vært litt større
Bodde her 3 netter i desember 2019

4/10 – Dårlig

Arne og Singapore

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Relativt stor lekkasje paa bad som ble rapportert men vi fikk ikke tilbakemelding mens vi var der.
Svar fra Promenade Hotels & Resort den 13. juni 2016
Dear Arne, Thank you for staying at Promenade Hotel Kota Kinabalu recently. Yes, indeed our hotel’s strategic location is the perfect based for one’s business or leisure adventure as most financial, shopping and entertainment centres are within reach. Thank you for your constructive feedbacks and wish to apologize for the inconveniences caused. Would appreciate if you could let us know the Room Number you were staying in so that we can task the relevant heads of departments to ensure that such issues raised are looked into for improvement purposes. We look forward to be of service to you again in the near future. Regards, Anita Chung Group Director of Sales & Marketing [Promenade Hotel Kota Kinabalu, SABAH | Promenade Hotel Tawau, SABAH | Promenade Hotel Bintulu, SARAWAK]

10/10 – Utmerket

ahmad zukri

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

8/10 – Bra

Hiroaki

Bodde her 3 netter i februar 2024

6/10 – Grei

Jørgen

Likte: Romkomfort
Likte ikke: Overnattingsstedets bygg og tilstand
Stort flot hotel... for måske 20 år siden, trænger virkelig til en gennemgribende renovering , men ellers rigtig fint.
Bodde her 5 netter i januar 2024

8/10 – Bra

Yau Chun

Reiste med familie
Likte: Personale og service
Buffet breakfast is excellent, the staff are very helpful. Also, room cleaning is efficient too.
Bodde her 6 netter i desember 2023

8/10 – Bra

Joonsoo

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The original check in time was 3 pm but i waited until 6 pm, they said the room is not ready. I felt bad a little bit at first, but room was clean and the sea view was awesome. There was a small problem that we could not flush toilet but it was fixed by the person in the hotel.
Bodde her 3 netter i desember 2023

8/10 – Bra

KWOK YIN

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good and cleaning
Bodde her 5 netter i desember 2023

8/10 – Bra

Philip

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023

8/10 – Bra

Heng Wai

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nearby to airport and mall
Bodde her 1 natt i november 2023

10/10 – Utmerket

Zulkafli

Bodde her 1 natt i oktober 2023

6/10 – Grei

Christian

Likte: Personale og service og romkomfort
Hotel bien situé. Grande chambre, par contre forte odeur et moquette tres sale . Petit-déjeuner moyen malgré un large choix. Piscine a côté du parking ne donne pas tres envi.
Bodde her 4 netter i oktober 2023

2/10 – Forferdelig

clarissa

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Was not told when booking the facilities were not available (swimming pool). Constant smell of damp throughout the hotel.
Bodde her 15 netter i august 2023

10/10 – Utmerket

Jassica Jane

Bodde her 2 netter i september 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023

8/10 – Bra

Ahmad Farouk

Reiste med familie og små barn
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Spacious and comfortable room. Good location.
Bodde her 3 netter i august 2023

4/10 – Dårlig

Ken Kenn

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i august 2023

8/10 – Bra

SHARON XUEQI

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location - good and safe. Hotel door was a bit too tight so had to use a bit of weight on the door whenever we open it. There are 2 convenience stores opposite the hotel, around 3 min walk. Bedroom slippers, hair dryer and necessities like lotion and soap etc were provided. 2 bottles of mineral waters were being provided as well daily. Hotel room was clean, just a bit dark, could be brighter. Hotel breakfast was not the best, but ok, lots of variety. Parking was cheap, RM4 for 24 hours for basement carpark parking. Would stay here again if I am here!

4/10 – Dårlig

Fida Aina

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i juli 2023

4/10 – Dårlig

Teck

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2023

10/10 – Utmerket

Leonides og Manila

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was a good stay though quick one. highly recommended place.
Bodde her 3 netter i juli 2023

6/10 – Grei

Shield

Likte: Renhold og personale og service
It’s clean, the staff are friendly and nice, their facilities are quite advance, they have the touch screen switch to turn on the lights. However, some of them are not functioning, I can’t turn it on. The lights in the room are quite dim. There is only one socket at the table, it is used for the table lamp. I used it to charge my laptop then I can’t turn on the table lamp, the room will be ever dimmer.
Bodde her 2 netter i juli 2023

6/10 – Grei

Shiro

Reiste med familie og små barn
Room needs upgrading in cleanliness. Looks old and worn. Staffs are not helpful during breakfast. They did not usher us to our table and did not clean a table for us.
Bodde her 1 natt i juli 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Room includes breakfast, comfortable beds to sleep
Big room, good aircon (8th floor), though the carpets can get some thorough cleaning, coz when you open the hotel room, there is distinct smell, which only goes away after you switch on the aircon. comfortable beds and pillows for good rest Buffet breakfast was good, but the hot coffee and tea need to be placed in two areas, the bread toaster should also be two, so that people dont que to toast their buns... chicken dishes, should be heated up.. but overall, got bread, fruits, salads, a bit of dessert, eggs station.. all good..
Bodde her 2 netter i juni 2023

6/10 – Grei

Maree

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Sadly this hotel did not meet our expectations. Although a pool is advertised, the pool has actually been closed for some time. The gym facilities are very run down and most machines do not work or a poorly maintained. The gym areas have obviously had lots of water issues ie. probably leaking air conditioners which makes the area damp and pungent. Staff are excellent and the breakfasts' great.
Bodde her 6 netter i mai 2023

8/10 – Bra

NORFAEZAH

Bodde her 1 natt i mai 2023

6/10 – Grei

NORFAEZAH

Bodde her 1 natt i mai 2023
Svar fra The Management Promenade Hotel Kota Kinabalu) den 15. mai 2023
Dear Ms. Norfaezah, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are glad to know that you had a wonderful stay with us. We look forward to another opportunity to be of service to you again in the near future.

8/10 – Bra

Hajah Zainab

Bodde her 4 netter i april 2023
Svar fra The Management (Promenade Hotel Kota Kinabalu) den 15. mai 2023
Dear Ms. Hajah, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are glad to know that you had a wonderful stay with us. We look forward to another opportunity to be of service to you again in the near future.

10/10 – Utmerket

raney

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i april 2023
Svar fra The Management (Promenade Hotel Kota Kinabalu) den 11. mai 2023
Dear Raney, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We are glad to know that you had a wonderful stay with us. We look forward to another opportunity to be of service to you again in the near future.

10/10 – Utmerket

Murray

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Location
Nice property overlooking the ocean.
Bodde her 4 netter i april 2023
Svar fra The Management (Promenade Hotel Kota Kinabalu) den 10. mai 2023
Dear Murray,Thank you for sharing your feedback! We're thrilled to hear that you enjoyed our property with its beautiful ocean view. We hope you had a great stay and look forward to welcoming you back in the future!

10/10 – Utmerket

Murray

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Location
Lovely hotel overlooking the ocean. Our suite room was spacious with a wonderful view out to sea.
Bodde her 4 netter i april 2023
Svar fra The Management (Promenade Hotel Kota Kinabalu) den 10. mai 2023
Dear Murray,That sounds like a wonderful experience! It's great to hear that you enjoyed your stay in the spacious suite room and the stunning ocean view. Thank you for sharing your positive feedback. We hope to welcome you back again soon.

6/10 – Grei

Nadarajan

Forretningsreisende
Likte: Renhold
Food & Parking
Food choices and quality @ club lounge & coffee house need to be improved drastically Guest shall be given free parking facility.
Bodde her 2 netter i april 2023
Svar fra The Management den 13. apr. 2023
Dear Nadarajan,Thank you for staying at Promenade Hotel Kota Kinabalu recently.We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We look forward to another opportunity to be of service to you again in the near future. Regards,The ManagementPromenade Hotel Kota Kinabalu, Sabah

8/10 – Bra

Zarina

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Promenade Hotel Kota Kinabalu den 29. mars 2023
Dear Ms. Zarina, Thank you for staying at Promenade Hotel Kota Kinabalu recently. We hope you had a great stay with us. We look forward to another opportunity to be of service to you again in the near future. Regards, Hafizan Wong General Manager Promenade Hotel Kota Kinabalu, Sabah

8/10 – Bra

SIM KEE

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Check in was slow. No bedroom slipper. Asked for shaving kit; they gave sewing kit. The electricity supply was cut off momentarily at night. The wifi (PH10) was down from night (when power cut) till next day (mid morning)
Bodde her 2 netter i februar 2023
Svar fra Promenade Hotel Kota Kinabalu den 21. feb. 2023
Dear Sim,Thank you for staying at Promenade Hotel Kota Kinabalu recently.We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We wish to apologize for the inconvenience and discomfort caused. The relevant heads of departments have been tasked to ensure that issues raised are looked into for improvement purposes.We would like to take this opportunity to thank you for your support and hope that this incident does not mar the positive view that you've had on Promenade Hotel Kota KinabaluRegards,Hafizan WongGeneral Manager[Promenade Hotel Kota Kinabalu, SABAH]

8/10 – Bra

Abdul Rahman

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Situated in a peacefull stretch of them street
Bodde her 1 natt i januar 2023
Svar fra Hafizan Wong 
 den 11. feb. 2023
Dear Mr. Abdul Rahman, 

Thank you for staying at Promenade Hotel Kota Kinabalu recently. We hope you had a great stay with us. We look forward to another opportunity to be of service to you again in the near future. Regards, 
Hafizan Wong 
General Manager 
Promenade Hotel Kota Kinabalu, Sabah

4/10 – Dårlig

Jeswant

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Arrived after checkin time but was told rooms werent ready..They had to move us to different floors different from what we booked (connecting). Both rooms fridge not working, one acond was on super cold and cannot be adjusted and one safe was faulty. These were reported on day 1, 2 and 3 but noone came to do anything. Fortunately we had a parking space given so thats a big thanks. On checkin day, the lady who was doing the checkin was not very friendly but fortunately her partner helped us out. Breakfast was good and staff there were very friendly and helpful. Overall I was pretty disappointed as I have stayed there pre Covid and was then impressed but not now.
Bodde her 3 netter i januar 2023
Svar fra Hafizan Wong den 11. feb. 2023
Dear Mr. Jeswant,Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We look forward to another opportunity to be of service to you again in the near future. Regards, 
Hafizan Wong 
General Manager 
Promenade Hotel Kota Kinabalu, Sabah

10/10 – Utmerket

Zulkafli

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good
Near shopping mall
Bodde her 1 natt i januar 2023
Svar fra Hafizan Wong den 11. feb. 2023
Dear Mr. Zulkafli, 

Thank you for staying at Promenade Hotel Kota Kinabalu recently. We hope you had a great stay with us. We look forward to another opportunity to be of service to you again in the near future. Regards, 
Hafizan Wong 
General Manager 
Promenade Hotel Kota Kinabalu, Sabah

10/10 – Utmerket

MUHAMMAD AZLAN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lol. Promenade Hotel never disappoint. I have stayed there numerous times.
Svar fra Hafizan Wong den 11. feb. 2023
Dear Mr. Muhammad Azlan, 

Thank you for staying at Promenade Hotel Kota Kinabalu recently. We hope you had a great stay with us. We look forward to another opportunity to be of service to you again in the near future. Regards, 
Hafizan Wong 
General Manager 
Promenade Hotel Kota Kinabalu, Sabah

8/10 – Bra

John

Likte: Renhold, personale og service og fasiliteter
Very nice stay. Carpets are dated and needs thorough cleaning or replacing. Breakfast was good, but the staff was too eager to clear the tables, even when I had a full plate of food as I went to refill my coffee
Svar fra Hafizan Wong den 11. feb. 2023
Dear Mr. John,Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We look forward to another opportunity to be of service to you again in the near future. Regards, 
Hafizan Wong 
General Manager 
Promenade Hotel Kota Kinabalu, Sabah

4/10 – Dårlig

Yuichiro og Singapore

Reiste med en gruppe
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Hot water in bathroom was not available. I had to take a cold shower.
Svar fra Hafizan Wong den 11. feb. 2023
Dear Yuichiro,Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We look forward to another opportunity to be of service to you again in the near future. Regards, 
Hafizan Wong 
General Manager 
Promenade Hotel Kota Kinabalu, Sabah

2/10 – Forferdelig

HAE RAE

Bodde her 2 netter i desember 2022
Svar fra Hafizan Wong den 11. feb. 2023
Dear Hae Rae,Thank you for staying at Promenade Hotel Kota Kinabalu recently. We appreciate your constructive feedback as they gave us the opportunity to gauge the consistency of our services and facilities provided to our valued guests such as your good-self. We look forward to another opportunity to be of service to you again in the near future. Regards, 
Hafizan Wong 
General Manager 
Promenade Hotel Kota Kinabalu, Sabah

8/10 – Bra

Komala og Petaling Jaya

Reiste med partner, Forretningsreisende
Likte: Personale og service og fasiliteter
Overall ok
Svar fra Hafizan Wong den 11. feb. 2023
Dear Komala, 

Thank you for staying at Promenade Hotel Kota Kinabalu recently. We hope you had a great stay with us. We look forward to another opportunity to be of service to you again in the near future. Regards, 
Hafizan Wong 
General Manager 
Promenade Hotel Kota Kinabalu, Sabah

8/10 – Bra

Harun

Bodde her 1 natt i november 2022

10/10 – Utmerket

KEOUNG SOO

Bodde her 1 natt i november 2022

10/10 – Utmerket

Mohammad Rizdun Bin

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place to stay
Bodde her 1 natt i november 2022

10/10 – Utmerket

Mohammad Rizdun Bin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
good to stay
Bodde her 2 netter i oktober 2022

10/10 – Utmerket

KAZUHIRO

Forretningsreisende
Likte: Personale og service og overnattingsstedets bygg og tilstand
立地も良く、ホテルの対応も良かったです
Bodde her 2 netter i oktober 2022

6/10 – Grei

otto

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Mediocre room confort but great shower
Clearly the room furniture has seen better days. Bed a bit hard, but great shower. Did not get the booked room.
Bodde her 2 netter i september 2022

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay & great food!
Bodde her 1 natt i september 2022

10/10 – Utmerket

Arthur

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were friendly and professional. The restaurants were great. The location was excellent near to a huge shopping mall in the newer part of Kota Kinabalu and close to the seashore.
Bodde her 1 natt i september 2022