Hoteller i Koshinetsu

«super moment mémorable!»

«I came with little expectations, but was really pleased with this hotel. The outdoor onsen is really nice. The corridor is a bit noisy when someone walks by. Some dust and spider webs in the top shelfs but nothing really bad»

«部屋の飲み物用グラスが無かったねが 気に成りました。»

«We had a lovely stay! The dinner and breakfast were really good! The owner is super nice, the place is very clean and comfortable. The area is beautiful and quiet.»

«温泉も申し分なし、副交感神経が出過ぎてリラックスしすぎてしまいました。 三階だったのでエレベーターが無かったのは少しキツかったですが、料理も美味しかったです。 スタッフさんの対応も優しかったです。»

«Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much. »

«部屋に入った時にエアコンを付けたら異臭がした»

«最高でした😆 また、利用したいと思います！»

«Checkout staff was incredibly kind and helpful. The onsen was welcoming for foreigners and we were informed tattoos were okay too, which was an unexpected surprise. Amenities (including robe for the onsen) were provided and there were vending machines easily accessible as well. Short walk to Yuzawa Station so it was very convenient. Compared to other properties in the area, it was nice to stay in a hotel with a private bathroom for only a slight price increase from hostel-style accommodations. ...

«ホテル到着直後に610号室から717号室へ宿泊部屋が変更になりました。当初の予約ではマウンテンビューだったはずです。宿泊した部屋は工事中のビルに隣り合った角部屋で、マウンテンビューではない部屋でした。特に騒音等で困った事もありませんでしたが、変更するならその理由をきちんとお客に伝えるべきだろうと思いました。あまり気持ちの良い対応とは思えません。»

«.»

«The hotel room was clean. I asked for the eco service but still didn’t receive towels. At check-in I felt very rushed. As I was entering my information, I was asked for my passport, then in reaching for my passport they wanted me typing my information. Three front desk staff talking and explaining while checking in. Difficult getting a taxi. Anytime I went to the desk I was treated like I was bothering them. After traveling throughout Japan, this is not the hospitality of other top Japanese ...

«朝食も美味しく部屋も清潔で、サウナも最高でした！»

«I wou»