Hoteller nær Komatsubara myr

«かぐらスキー場に来るときは、いつもこちらに泊まっています。とても清潔で利便性高く，非常に気に入っています。来年度シーズンもお世話になるかと思います。»

«和室10畳の部屋に泊まりました、室内は綺麗でシャワートイレもあり快適です。 朝夕食はブュッフェスタイルで美味しかった。 ホテルの前がゲレンデは便利ですね。»

«Incredibly clean and hygienic place, I’ve stayed there before and loved it! Super close to the ski resort, onsen visit is included, they have storage for your ski/ snowboard equipment as well as free laundry. The showers are amazing as well as the room heaters. I love staying here and I will be returning next year :) might just be an annual trip! They also have a great kitchen setup, along with Beer on draft! Thank you so much! Highly recommend!! 😊»

«Very friendly staff. They accommodated all our needs. Thank you for the great stay!»

«整體感覺都非常的不錯 »

«The space is very inviting. I loved that they supplied a kimono for me to wear during my stay. The bath was delightful.»

«Wonderful Japanese style hotel located less than ten minutes walk from Echigo Yuzawa Station - Futaba also provides free transfer to/from the station. This hotel is ideal for skiers and snowboarders - Benri Ski Rental has a branch within the hotel and provides daily free transfers to/from the slopes within the Yuzawa region. Ski rentals and ski pass purchase can be conveniently billed to the room. The front desk staff are friendly and helpful. Our clean and well maintained Japanese style room ...

«Cozy ryokan with breakfast. Very traditional style but a nice place. »

«Lawson is 2 min walk. Onsen is great We stayed on top floor 5th floor, lift only goes to 4th floor unfortunately, so carry up luggage 25 steps. Might need help if you struggle with heavy lifting Room is spacious. Lobby lounge comfy. Well family ran hotel. Shuttle bus runs frequently morning till 6pm. The shuttle bus at echigo station stops on the right side as you come out the sliding door of the station if you are looking for it. There is ski rental if needed. Small souvenirs ...

«房間很整潔，每位職員都很友善，提供很多資訊並且解答我們的疑難。 早餐的款式很多，每天都不一樣，另外滑雪晚了回酒店也會有晚飯可以買。 提供的配套也是非常方便，酒店外面便是滑雪場，酒店有提供一層專門擺放雪具的地方，你亦可以將用過的雪服，裝備，放在drying room，非常之便利及體貼的服務。 另外酒店有提供免費接駁車，只要預約定，時間預算起上來也很方便！ 如果你是為了滑雪而前來的話，會非常合適！»

«Staff were very friendly and helpful. Snowhouse is located close to Ishiuchi ski area and rental shops. »

«食事、部屋、ホテルマンのサービス全て満足している。スキーアイテムのレンタル及び送迎サービスにも満足している。 ただし、あえて指摘するとするならば、部屋の清掃が細部まで届いていない点については改善の余地がある。繁忙期であるため、完璧にすることは困難であると思うが、他の点が完璧なので、ここまで改善出来たら間違い無く周辺ホテルではトップの地位を確立するように思う。»

«部屋はとても清潔で、スタッフのサービスも良く、設備も充実していて、とても快適に過ごせました。また利用したいと思います。»

«Really warm welcome, great relaxed and homely feel»

«ビジネス ダブルまたはツインルームを予約 ▶エアコン故障（ファンヒーターのみ３時間おきに電源再投入が必要で熟睡できず） ▶風呂なし（共用シャワーのお湯が出ず） ▶冷蔵庫なし ▶テレビなし（写真ではあるのに部屋にはなし） ▶照明は蛍光灯と白熱灯があるが暗く、蛍光灯は中に虫の死骸だらけ（何年も掃除していない） ▶部屋の掃除は行き届いておらず、ホコリや小さなゴミがそのまま、南京虫が居そう ▶共用部分の廊下や階段はきしみ音あり、補修された様子なし、お湯の出も悪くチョロチョロ、トイレから外の雪溶かし水道ホースが出ていて窓が完全に閉まらず極寒»

«We tried to cancel the reservation with all or some refund due to death of a family member just a few days before our check-in day. We provided everything we have including death certificate but the facility insisted the whole prepaid fees in full are not refundable. We understand the hotel's policy but rather than show their condolences in any degrees, the hotel letting us not just suffer for lost of life and also financially lost. The hotel has lost their reputation on one of the most ...