6/10 – Grei
Verifisert reisende
29. sep. 2010
Likte: Personale og service
Likte ikke: Romkomfort
Cheap, but you get what you pay for!
We requested a non-smoking room. Even though we were told that this would only be a request we expected that the request would be considered. Unfortunately we didn't just get a smoking room, we got a room that I asume had been smoked in AFTER the bed was made with new sheets. We checked in at 2 am and were too tired to ask for another room, but bare slept that night because of the smell in our pillowcases and the rest of the room.
Because there was a local festival at the time of our stay, they didn't have any non-smoking rooms available but they changed our sheets and put in this ozon machine that made it barable the next days. They took our complaint very seriously, and we are happy with how they handled it, but wish they would have less smoking rooms in the first place because before they changed our sheets they were kinda discusting.
For smokers I think this hotel is perfect. For asthmatics - not so much.