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Anmeldelser av Pezula Nature Retreat

Pezula Nature Retreat
Lagoonview Drive, Sparrebosch, Eastern Head, Knysna, Western Cape

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 128 av totalt 183 anmeldelser." "
Rangering på 8 − Bra. 33 av totalt 183 anmeldelser." "
Rangering på 6 − Grei. 7 av totalt 183 anmeldelser." "
Rangering på 4 − Dårlig. 7 av totalt 183 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 183 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,2/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Karl I og Bryne Norway

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Heaven on the Garden Route
Fantastic place with great comfort & service, first class restaurant and excellent views. An outstanding golf course comes like an experience desert.
Svar fra Victor Chalfoun den 16. feb. 2015
Dear Karl I Thank you for taking the time to post your comments about your recent stay with us. We appreciate your valued feedback. We are delighted to hear that enjoyed your overall experience and it was indeed a pleasure having you with us. We trust that you will visit us again and the team will be glad to welcome you back. Kind regards Victor Chalfoun General Manager

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay
Return trip to this wonderful hotel great location large rooms lovely views great food and friendly staff Lee at reception goes the extra mile to make your stay exceptional
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Jane

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel!!!! We were treated like royalty. There was a glitch when we arrived and they showed our reservation had been cancelled. It was a mistake and they got it sorted out and all turned out great! Will definitely be back!!
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Thiren

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023

2/10 – Forferdelig

Nicol Johannes

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
We stay regularly at Pezula Hotel and this was the worst ever We booked an interleading family room. In the kids bedroom there were 💩 on the wall next to toilet. Our bed was horrible and hard...kettle not working. We phoned reception to send the golfcart to collect our luggage at check out..non excisting...did not even pitch. We carried all luggage up to our car. Arrived at breakfast we ordered 2x cuppachinos. Staff where shouting an arguing in front of us....we did not get our cappuchinos...I went and asked again where it is and still after another 10min we left without coffee.. Personally It sounded like 1 staff member were not sober. We did not receive the R399 credit..I did asked them about it.. So sad that our favourite Hotel in Knysna was the worst experience ever
Bodde her 1 natt i september 2023

10/10 – Utmerket

Fabrizio

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i august 2023

10/10 – Utmerket

Nicol Johannes

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love the property!! Had a great time with my family
Bodde her 2 netter i august 2023

10/10 – Utmerket

Emmanuel og Quito

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It's a unique property
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Neil

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pezula Nature Hotel & Spa impressed us with the dual-room adjoining family suite. Plenty of room and upscale furnishings. The restaurant had a great breakfast each morning, a buffet as well as option to order. We had a car rental and went to several sanctuaries in the area. Spa was beautiful and relatively inexpensive. The grounds are kept exceptionally well. If you are in the George/Knysna area, this is a great choice for a hotel in a central location.
Bodde her 2 netter i juli 2023

10/10 – Utmerket

G

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic Hotel
Fantastic hotel in the most beautiful part the world. Only issue was no hot water to a take a bath & when asked to have it sorted out, nothing was done:(
Bodde her 2 netter i juli 2023

10/10 – Utmerket

Emmanuel og Quito

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is unique
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Charity og Gaborone

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is clean with nice room view. Excellent Spa facility, and the service was excellent which made our stay memorable
Bodde her 1 natt i juni 2023

8/10 – Bra

Sean

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Don’t visit the restaurant! Bad service and food…
Super lækkert hotel! Restauranten kan IKKE anbefales, virkelig dårlige betjening samt dårlig mad :(
Bodde her 1 natt i februar 2023

10/10 – Utmerket

Salvatore

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2022

6/10 – Grei

Thomas

Reiste med familie
Likte: Renhold
Bodde her 3 netter i desember 2022

6/10 – Grei

Verifisert reisende

Likte: Renhold
Bodde her 1 natt i november 2022

8/10 – Bra

Timothy og Lincoln

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i oktober 2022

6/10 – Grei

saloni

Bodde her 3 netter i august 2022

2/10 – Forferdelig

Ahmad

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Never ever try it
Bodde her 4 netter i juli 2022

10/10 – Utmerket

Edmund

Bodde her 3 netter i juni 2022

10/10 – Utmerket

Willem

Bodde her 1 natt i mai 2022

10/10 – Utmerket

lunga

Bodde her 2 netter i april 2022

10/10 – Utmerket

Anthony

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful location, spacious accommodation.
Bodde her 2 netter i april 2022

10/10 – Utmerket

EUNKYUNG

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place. Super nice staff.
Bodde her 1 natt i april 2022

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2022

8/10 – Bra

rainer

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
spectacular view, close to the golf course
Bodde her 2 netter i februar 2022

10/10 – Utmerket

Dango

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2022

4/10 – Dårlig

Refilwe EE

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Nice break at a coastal resort!
The establishment is clean and well kept, however I am very dissatisfied with their service in general, from restaurant, they were short staffed and very slow. On arrival our room was not fully serviced, no towels had to request from housekeeping. The staff appeared to be overwhelmed and as such our a damper on an otherwise beautiful holiday. The breakfast offer was very limited and bland, not food you can eat more than once.
Bodde her 6 netter i desember 2021

8/10 – Bra

JULIANA

Likte: Personale og service og romkomfort
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Tudo para ser excepcional mas não é. Falta boa adm
Estrutura fantástica, quarto excepcional. Porém, a limpeza estava aquém de qualquer outro hotel da nossa viagem e a estrutura precisa de manutenção urgente!
Bodde her 1 natt i desember 2021

10/10 – Utmerket

Onnie

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2021

4/10 – Dårlig

Aaron

Likte: Romkomfort
Likte ikke: Renhold
Avoid
Beautiful property but it appears to be in the midst of financial trouble. Water was off in our room when we arrived. They stated they would advise once turned on but after a few hours we tried it and it was on but the water came out brown. After running for several minutes, the system did not clear and bathtub filled with brown water. Went to dinner and it was freezing in dining area (no heat running). I told hotel about sewage looking water and she said to keep running but I did not want to pop the drain due to floating sentiment. She advised they would send maintenance to drain but returned to room and they had not. I put my hand in the gross water to drain bathtub- yuck. Told my acquaintance while there that the staff have been known to steal items (he knew because he had worked there previously. Avoid this hotel
The water flushing itself after being turned off on arrival
Had to drain this myself
Lobby-doors left open left very cold dining area at night
Bodde her 1 natt i oktober 2021

4/10 – Dårlig

Verifisert reisende

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Not 5 star
Not what I have expected from a 5 star property. The staff was great, but the place looks run down. Yes covid can be blamed. But they still seemed very busy,enough to keep standards high. The restaurant was sad. The food was not great. I had chicken wings, which they were waiting on the delivery for. It was not what you would expect from a 5 star establishment. You can see they are under staffed. The staff they have seems to struggle to exactly what to do. Yet it's not their fault, it's lack of training and management presence. The room was nice. One thing worried me the most: I have paid my bill at the restaurant and bar, only for a staff member to call me at my room saying I have paid short? Yet I sat there 2 hours without them saying anything. He wanted to come collect the money from my room? I refused. The next day there was no record of this? My worry was that the guy was trying to make a quik buck? So overall they reputation they have definitely does not live up to what you get, or pay for.
Bodde her 1 natt i september 2021

10/10 – Utmerket

Zaakir A

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I had an amazing stay at Pezula, all was in order, service was excellent.
Bodde her 2 netter i september 2021

8/10 – Bra

Ian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Relaxing
Friendly staff. Treat you as a King.
Bodde her 3 netter i august 2021

10/10 – Utmerket

Adele

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021

10/10 – Utmerket

NAZEER

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i april 2021

10/10 – Utmerket

André

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent stay. Spacious rooms with all the facilities you need. Extremely attentivr staff. Beautiful pool area.
Bodde her 2 netter i mars 2021

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
We have stayed at Pezula many times over the years and it remains one of our favourites. On this occasion you can feel the impact of covid in terms of the limited restaurant offerings and skeleton staff. However, it was still a wonderful couple of days to recharge the batteries in luxury.
Bodde her 2 netter i januar 2021

8/10 – Bra

Nafiesa

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2021

10/10 – Utmerket

Lulama

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect holiday stay
Our stay was amazing, we really enjoyed it. The only down side was the breakfast, there wasn’t much variety so we had the same thing on all the three days
Bodde her 3 netter i november 2020

2/10 – Forferdelig

Gyanashwar

Forretningsreisende
Likte ikke: Personale og service
Disappointed and not worth the money
Chef sat with us for half an hour just after check in. My wife is vegan and we placed an order with him so he can arrange dinner and breakfast. Dinner was not prepared, we had so wait 2 hours and our meal was cooked as specified. We did not have dinner. Same with dinner the chef made excuses for not having vegan meal prepared. Not worth the money staying there.
Bodde her 1 natt i februar 2020

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It feels a bit old-fashioned and needs a renovation. But this is compensated by a fabolous view from most of the rooms. Staff goes out of their way to make you feel at home and the food is wonderful.
Bodde her 2 netter i februar 2020

10/10 – Utmerket

Verifisert reisende

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent hotel and superb location overlooking Knysna. Exceeded all expectations.
Bodde her 8 netter i februar 2020

10/10 – Utmerket

Ebraheem

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The place is incredible, sure I recommend it for others, and i will stay there again if i came another time.
Bodde her 4 netter i januar 2020

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2020

6/10 – Grei

Verifisert reisende

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Room fantastic. Spa overprice and not worth it. Room service is a zero - Ask twice for water for our room - never got it. Shower Water- sometimes cold and sometimes extremely hot. Breakfast food is great. Just a bit disorganize staff and management.
Bodde her 2 netter i januar 2020

10/10 – Utmerket

Steve

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Most luxurious, stunning, relaxing getaway!
Stunningly amazing!!
Bodde her 2 netter i desember 2019

10/10 – Utmerket

Thembani

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Pezula Resort Review
Beautiful location and surroundings. Very nice staff and excellent service all around with superb facilities for the guests
Bodde her 3 netter i desember 2019

10/10 – Utmerket

Sadaf og Johannesburg

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property. Great service. Special thanks to the concierge manager Alistaire who went above and beyond for us. One of the best properties Ive stayed at in South Africa in terms of service and attention to detail.
Bodde her 2 netter i desember 2019

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We really enjoyed our stay at pezula. Whilst grid issues were causing blackouts, the staff worked hard to minimise disruption
Bodde her 3 netter i desember 2019