Hoteller nær Knoxville Crossing

«Pool & hot tub were out of service. Breakfast was average. We booked through a third party so we’re placed at the end of the hall 2nd floor & heard a pipe/water noise throughout the night. »

«We had a great stay! We were always greeted and helped with friendly staff. The room was clean and well stocked. The pool was perfect with warm water and supplied with fresh towels. Breakfast was well stocked with lots of options for a very quick meal like cereal, toast, or yogurt. If you’re looking for a decent “hot” breakfast you won’t find it here. Overall we had a very comfortable stay and would stay again!»

«Hot tub hot»

«From the minute we walked in to the minute we left it was a grest experience. Very clean, welcoming and a beautiful hotel. Shout out to Penny at the front desk and also all the grille restaurant members. Everyone was so friendly and accommodating. We will definitely be staying here again next year. We travel alot and this was probably one of our best stays »

«Staff was excellent. Airport shuttle was so helpful, no parking problems at airport.»

«It was nice to have a kitchen and it was roomy, but only had full sized beds. Seemed small. »

«Room was clean the staff nice the property is dated and needs a lot of cleaning up their phone system didn't even work»

«I booked at this property but had to cancel due to an emergency and they would not let me cancel. The property could not be contacted to even let them know what was going on. Do not stay at this hotel. A SCAM.»

«The cabin was great! »

«It had roaches, bedding was dirty, room had a smell.»

«the location seems kind of isolated; perhaps they are remodeling but it just seemed outdated and it wasn't very clean. »

«Nice»

«Breakfast was terrible limited choices. Out of coffee Had to ask turn things back on even though breakfast wasn’t over yet. And all in construction and the halls and rooms are in poor shape »

«Breakfast was good, but it could use a protein. Rooms curtains were torn up, but I'm used to it»

«I had a very concerning experience during my recent stay. Upon opening the sofa bed in our room, I discovered bedbugs. After checking further, a chair in the room was heavily infested. One member of our party works in pest control and confirmed the issue immediately. I reported this to the front desk and requested someone come inspect the room, but staff refused. Due to the conditions, we did not stay in the room and were moved to another hotel. At that time, I was clearly told that I would ...

«I booked a two-night stay here but checked out after the first night because the room was in unacceptable condition. When we arrived, the room clearly had not been cleaned. There was urine on the toilet, the pillowcases were dirty, and many surfaces looked like they had not been wiped down at all. The window was open with no screen, which made it feel unsafe and unsanitary. I actually had to go to the store and buy cleaning supplies just to make the room usable. I even had to stand on a towel ...

«Dirty»

«My daughter and I came for the pool area the hot tub was completely closed off and not working and the pool was not very clean the water was so cloudy you could not even see the bottom of the pool. There were no pool towels on the first day we had to ask a couple times up front and the next day there were a few in the morning. When we checked in at 3:15 most of the rooms were not cleaned because they said housekeeping was running behind»

«Everything about our stay was great. We stayed for 3 nights and 4 days. The breakfast buffet had a good variety of dishes. The pool was always clean and stocked with lots of towels. The cleaning staff did an amazing job. Every time I walked through the lobby or onto the elevator, it smelled and looked freshly cleaned. »

«Nice »