Hoteller i Knickerbocker

«The room was clean and beds were comfortable. Our problem was when we checked in and went to our room the floor around the desk, refrigerator area was flooded. We called the front desk expecting to be sent to another room an all thst was said was put towels down and someone will look at it the next day. The next day we were out all day and when we came back it still had not been fixed. We went down to the front desk and told what the problem was and she said she would have someone look at it ...

«Yes»

«Great for kids. Loved the pool,arcade and play area.»

«Excellent »

«Good»

«No complaints really other than the floors and vanity not being clean. »

«We were there for one night on a quick turnaround. Facilities were clean, staff was helpful and friendly. Breakfast was fine coffee was a bit weak. All in all, we would stay again.»

«Friendly staff and pet friendly hotel»

«Even though a hotel is not a home, they really make you feel like if you're at home. Very friendly staff and very attentive. TV very limited on channels and bed boomed some when lying on it but otherwise everything was great.»

«Yes breakfast menu was fresh and AC was cold.»

«The pool was empty and the kids were very disappointed. Next, the two rooms we booked and paid for weeks ago were not what the hotel had when we got there. They had us in rooms with one king bed and a pull out couch. Not what we paid for. They finally found us the last 2 queen room but we had to use the king/couch for the other room. Not a very good night sleep on a pull out lumpy couch. The pancake maker was not working at breakfast. I went to the front desk and ask about it. Turns out ...

«Friendly attentive staff.»

«the dresser under the tv had dirty clothes in one drawer and a used Q-tip in the other. »

«The staff who served us were mostly helpful, the room was large enough to accommodate us and our two dogs, and the bed was comfortable. Other than that, we were not happy. The supplies furnished to our room were less than minimal, and our room was never serviced during our 3-day stay even though I specifically asked for it to be serviced. I had to request supplies like coffee, cups, and shampoo from the reception desk. The room was poorly maintained, too. The sink faucet was not firmly attached ...

«Great value. Exterior and common areas updated nicely. Rooms slightly dated (carpet and kitchen area older). Room clean. Great staff. Good breakfast. Again, great value for a suite! »

«Renovated, clean, comfortable. Only downside can be traffic noise which can be mitigated with good earplugs»