Hoteller i Knickerbocker

«Easy parking, staff okay, room is basically clean, breakfast is so so, coffee is not that good.»

«Very hospitable!!! I was here for a family emergency and the manager was able to accommodate my family with a flat rate that was reasonable and staff was very friendly!! Breakfast if very good here too!!»

«Pillows and mattress are from the 19th century. Bed cover did not fit properly and the bed skirt was not properly fitted to bed»

«We will never stay at this hotel again. We recieved two complaints about being loud and stomping. One was about 10 minutes after we arrived. We were in no way doing any of the things they said we did. We had barely got our stuff set down. We also recieved another call at 6 in the am saying they got two more calls complaining on us. We should have never received a call at 6 in the morning. My daughter was still asleep, and the phone call woke her up.»

«We had a hard time getting checked in, it took over an hour due to some system error they were having. After that the stay was pleasant.»

«Family friendly for our 10month old!»

«The pool was empty and the kids were very disappointed. Next, the two rooms we booked and paid for weeks ago were not what the hotel had when we got there. They had us in rooms with one king bed and a pull out couch. Not what we paid for. They finally found us the last 2 queen room but we had to use the king/couch for the other room. Not a very good night sleep on a pull out lumpy couch. The pancake maker was not working at breakfast. I went to the front desk and ask about it. Turns out ...

«The check-in went well, except that we were surprised by the additional $50 fee for "incidentals." This wasn't on the original reservation and, contrary to what the employee said during check-in, we were charged that fee and it wasn't refunded to our account for a few days. The room was clean, but it had a damp feel to it, which was also a bit concerning.»

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«No clean towels and no room cleaning during my two night stay. 2 story with No elevators. Only outside stairs.»

«Extremely clean staff are great and helpful breakfast is really good highly recommend»

«We didn’t didn’t even check in, the place looked like a dump from the outside. I couldn't get a refund because it was booked through expedia (lesson learned).»

«The staff was friendly and helpful. The property was clean and well maintained.»

«The room itself was ok for the price but A/C barely worked, no cups or any containers for ice. Upstairs room had what sounded like kids running across the floor after midnight and lots of noise outside. But you get what you pay for so spend another $20 bucks and get something a little better.»

«Property needs a lot of maintenance. If you are planning a stay do not stay here. Not worth the price. Bed sheets were what appeared to be urine stained and bathtub was clogged. Floors appeared very dirty.»