Hoteller i Knickerbocker

«The employees are amazing, very nice and polite. Hard to find this kind of service anymore.»

«Yes»

«Great for kids. Loved the pool,arcade and play area.»

«Clean nice room Nice staff Easy parking Close to restaurants Breakfast not great»

«Good»

«No complaints really other than the floors and vanity not being clean. »

«Our first room was damaged. The carpets were all stained and floor had a discoloration from the floors being scuffed by the chair, it just looked like a bear clawed on the floor. The tub was dirty and the corners had gunk. The staff was super sweet and helpful with getting us a different room but with no other availability in town due to the graduation we had no other option. I wouldn’t stay here again due to the property cleanliness but the staff was still kind both the morning and night desk ...

«Friendly staff and pet friendly hotel»

«Even though a hotel is not a home, they really make you feel like if you're at home. Very friendly staff and very attentive. TV very limited on channels and bed boomed some when lying on it but otherwise everything was great.»

«Yes breakfast menu was fresh and AC was cold.»

«The pool was empty and the kids were very disappointed. Next, the two rooms we booked and paid for weeks ago were not what the hotel had when we got there. They had us in rooms with one king bed and a pull out couch. Not what we paid for. They finally found us the last 2 queen room but we had to use the king/couch for the other room. Not a very good night sleep on a pull out lumpy couch. The pancake maker was not working at breakfast. I went to the front desk and ask about it. Turns out ...

«the dresser under the tv had dirty clothes in one drawer and a used Q-tip in the other. »

«The staff who served us were mostly helpful, the room was large enough to accommodate us and our two dogs, and the bed was comfortable. Other than that, we were not happy. The supplies furnished to our room were less than minimal, and our room was never serviced during our 3-day stay even though I specifically asked for it to be serviced. I had to request supplies like coffee, cups, and shampoo from the reception desk. The room was poorly maintained, too. The sink faucet was not firmly attached ...

«Great value. Exterior and common areas updated nicely. Rooms slightly dated (carpet and kitchen area older). Room clean. Great staff. Good breakfast. Again, great value for a suite! »

«Renovated, clean, comfortable. Only downside can be traffic noise which can be mitigated with good earplugs»