Frokost og middag serveres

Anmeldelser av Courtyard by Marriott Waterloo St. Jacobs

3 out of 5
Courtyard by Marriott Waterloo St. Jacobs
50 Benjamin Rd, Township of Woolwich, ON

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 565 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 297 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 87 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 27 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 25 av totalt 1001 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra Business hotell
Pent of ryddig businesshotell, hyggelig personale og helt OK gym. Alt man trenger for en kort forretningsreise
Bodde her 1 natt i oktober 2018
Svar fra Cassandra den 14. okt. 2018
Dear Guest, We are pleased that you enjoyed your stay with us and were able to make use of our Fitness Center and our on-site Bistro. We hope to welcome you back in the future should your travels bring you back to the area! Sincerely, Cassandra C.

8/10 – Bra

Kim Nga Dao og Bergen

Likte: Renhold og romkomfort
Fin hotell og rolig omgivelse
Vi hadde to netter på hotellet. Ingen fri frokost, men det er bar og restaurant på hotellet og i nærområde. God parkering plass. Rommet har mikrobølgeovn slik at du kan varme opp mat og kjøleskap.

8/10 – Bra

glenda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My only reason for not giving excellent was the lack of any continental breakfast.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
You got a 5 star but you gotta replace that bed in 334 took me 2 days to get back to myself, it’s horribly uncomfortable
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Greg og Waterloo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very beautiful
Bodde her 1 natt i april 2024

10/10 – Utmerket

Brian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was very clean and apperance was good
Bodde her 1 natt i mai 2024

6/10 – Grei

Khaled

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Room service is every second day
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Mark

Bodde her 1 natt i mai 2024

6/10 – Grei

Sandy

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly and helpful
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Suzanne

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
They put me in dirty room and I let them know, and they still won't resolve the issue. I called corporate office and I am hoping it will be resolved. The operations manager at the hotel said because I used Expeida they want there money because my stay was booked through third party Expedia. There were more issues in addition that need to be resolved, this is just the highlight. Elevator out, vacuumed hallways. hair in the bathtub. dirty water stains on the bathroom floor where not cleaned up around the toilet and the bowl not fully cleaned. garbage on the carpet in the room.
Bodde her 2 netter i april 2024

6/10 – Grei

Wendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Rochelle

Bodde her 1 natt i april 2024

8/10 – Bra

Leo

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Sherry

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
So nice to walk into and feel welcome. Wonderful stay, quiet rooms. Loved the decor, and colours.
Bodde her 1 natt i april 2024

8/10 – Bra

Frans

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It has clearly been upgraded since we last stayed here about 5 or 6 years ago! I especially like the thoughtful shower design, which lets you open the door to the shower and turn it on to the right temperature without having to stand there, naked, wet and cold. Many hotels get this wrong.
Bodde her 1 natt i april 2024

10/10 – Utmerket

Cindi

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really nice hotel
Bodde her 1 natt i april 2024
Svar fra Amanda Phillips - General Manager den 22. apr. 2024
Thank you Cindi for your review, it is lovely to see that you enjoyed your stay here. We look forward to seeing you the next time you are in the Waterloo Area,Sincerely,

8/10 – Bra

Nancy

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Shower door was very odd. At the wrong end?? But otherwise lovely.
Bodde her 1 natt i mars 2024
Svar fra Amanda Phillips - General Manager den 9. apr. 2024
Thank you Nancy for the review, we are glad you had a lovely experience with us. I will take you comments back to construction team for future renovation ideas. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

8/10 – Bra

Dharsika

Likte: Renhold, personale og service og fasiliteter
It was a great stay!
Bodde her 1 natt i mars 2024
Svar fra Amanda Phillips - General Manager den 9. apr. 2024
Thank you Dharsika for your review, we are so happy that you enjoyed your stay with us. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Karen

Likte: Renhold og personale og service
Bodde her 1 natt i mars 2024
Svar fra Amanda Phillips - General Manager den 11. apr. 2024
Thank you Karen for your review, we are glad you enjoyed your stay. We look forward to welcoming you the next time you are in the Waterloo Area Sincerely,

10/10 – Utmerket

Samuel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great service and awesome room highly recommend!
Bodde her 1 natt i mars 2024
Svar fra Amanda Phillips - General Manager den 11. apr. 2024
Thank you Samuel, I might be biased but I have to agree our staff provide excellent service each and every day. We are so happy to see it being recognized. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Fathia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Experience was smooth as can be. Staff were very friendly!
Bodde her 2 netter i mars 2024
Svar fra Amanda Phillips - General Manager den 12. mars 2024
Thank you Fathia for your lovely review, we are so happy that we helped to make your stay in St. Jacobs and enjoyable one. We look forward to seeing you the next time you are in the Waterloo.

10/10 – Utmerket

Emily

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great room, very clean, great layout and good amenities!
Bodde her 1 natt i mars 2024
Svar fra Amanda Phillips - General Manager den 12. mars 2024
Thank you Emily for your review, we are so happy you enjoyed your stay with us.We look forward to seeing you on your next visit to the Waterloo Area.

10/10 – Utmerket

Richard

Likte: Overnattingsstedets bygg og tilstand
Nice quiet and next door to the theatre
Bodde her 1 natt i februar 2024
Svar fra Amanda Phillips - General Manager den 12. mars 2024
Thank you Richard, thank you for your review, the theatre is very convenient I agree. We are glad you enjoyed your stay. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Doug

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and room was very clean, definitely would stay again.
Bodde her 2 netter i november 2023
Svar fra Amanda Phillips - General Manager den 12. mars 2024
Thank you so much for your review, we are so happy we were able to make your stay an enjoyable one. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Kathy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place to stay!
Had a great stay, front desk was great, gave us an upgrade. Sevice at breakfast was excellent. We went to see Footloose, and the market the next day
Bodde her 1 natt i februar 2024
Svar fra Amanda Phillips - General Manager den 12. mars 2024
Thank you Kathy, we are so happy you thoroughly enjoyed your stay with us. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Charles

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Amanda Phillips - General Manager den 16. feb. 2024
Thank you Charles for your great review, we are so happy that you enjoyed your stay with us here at the Courtyard Waterloo St. Jacobs. We look forward to welcoming you back the next time you are in the Waterloo area. Sincerely,

4/10 – Dårlig

John

Reiste med partner
Likte: Renhold og personale og service
The room was great. The staff was fine, especially in the bistro for breakfast and at the front desk.The person who came in for housekeeping was very nice. The breakfast was not worth the amount we were billed. Eggs were burned, but cold (a very odd combination). Toast was cold. Coffee was served in a paper cup! (We really thought we would be getting better than a drive-through fast food treatment!)
Bodde her 3 netter i februar 2024
Svar fra Amanda Phillips - General Manager den 16. feb. 2024
Thank you John for your review, we are sorry to hear that our breakfast let you down, I will share your comments with my Bistro Supervisor and see what went wrong. Thank you again for your review. We hope you will visit us again the next time you are in the Waterloo Area and we can hopefully make it right. Sincerely,

10/10 – Utmerket

Kristina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel and customer service.
Bodde her 1 natt i februar 2024
Svar fra Amanda Phillips - General Manager den 16. feb. 2024
Thank you Kristina for your favoring review, we are so delighted you enjoyed your most recent stay with us. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Linda

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Love the location
Bodde her 2 netter i februar 2024
Svar fra Amanda Phillips - General Manager den 16. feb. 2024
Thank you Linda for your review, we quiet like our location as well. We are so happy that you enjoyed your most recent stay with us.We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Nicole St.

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly staff and the room is amazing!
Bodde her 1 natt i februar 2024
Svar fra Amanda Phillips - General Manager den 16. feb. 2024
Thank you Nicole for your review, we are so happy that you thoroughly enjoyed your room. The staff here take great pride in their customer service, it is nice to see it shows. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Kaleigh

Bodde her 2 netter i februar 2024
Svar fra Amanda Phillips - General Manager den 11. apr. 2024
Thank you Kaleigh for your great review, we are so happy you enjoyed your stay with us. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

cynthia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
wheelchair accessible
Very accommodating, addressed wheelchair needs.
Bodde her 1 natt i februar 2024
Svar fra Amanda Phillips - General Manager den 16. feb. 2024
Thank you Cynthia, we are so happy we were able to meet all your needs, that is great to hear. Your comfortability is a big concern for us so we are happy to hear it was achievedWe look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Wade

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful hotel
Absolutely beautiful room, very nice hotel. One of the nicest hotels I’ve stayed in. Only complaint was that the bed was too hard.
Bodde her 2 netter i januar 2024
Svar fra Amanda Phillips - General Manager den 25. jan. 2024
Thank you Wade for your review, It is great to hear that we have exceeded your expectations of our hotel and you thoroughly enjoyed your stay. Beds are one of those items that some find them perfect, some find them too soft and some find them too hard. I will share your feedback with Marriott as they set the standards. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely.

6/10 – Grei

Syed og North York

Bodde her 1 natt i januar 2024
Svar fra Amanda Phillips - General Manager den 25. jan. 2024
Thank you Syed for your review, we look forward to welcoming you back the next time you are in the Waterloo area and hopefully can turn that 3 into a 5. Sincerely,

10/10 – Utmerket

Shawn

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Amanda Phillips - General Manager den 12. jan. 2024
Thank you Shawn for your review, we are so happy we could meet all your expectations and that your stay was an enjoyable one. We look forward to welcoming you back the next time you are in the Waterloo Area.Sincerley,

10/10 – Utmerket

Andrew

Bodde her 1 natt i januar 2024
Svar fra Amanda Phillips - General Manager den 12. jan. 2024
Thank you Andrew for the lovely review. We are so happy you enjoyed your stay here with that. We look forward to welcoming you back the next time you are in the Waterloo Area.Sincerely,

8/10 – Bra

IONA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Amanda Phillips - General Manager den 12. jan. 2024
Thank you Iona for the favouring review. We are so happy that you enjoyed your stay here with us. We look forward to welcoming you back the next time you are in the Waterloo area.Sincerely,

10/10 – Utmerket

Siobhan

Bodde her 1 natt i desember 2023
Svar fra Amanda Phillips - General Manager den 25. jan. 2024
Thank you Siobhan for your excellent review, we are so happy we could make your stay and enjoyable one. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely

10/10 – Utmerket

Keith

Likte: Fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Amanda Phillips - General Manager den 12. jan. 2024
Thank you Keith for the lovely review, we are so happy you enjoyed your stay here with us. We look forward to welcoming you back the next time you are in the Waterloo area. Sincerely,

10/10 – Utmerket

Duane

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Amanda Phillips - General Manager den 12. jan. 2024
Thank you Duane for the great review, we are so happy we were able to make your stay an enjoyable one. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely

10/10 – Utmerket

Caroline

Bodde her 3 netter i desember 2023
Svar fra Amanda Phillips - General Manager den 12. jan. 2024
Thank you Caroline for the lovely review. We are so delighted you enjoyed your most recent stay here with us. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Scott

Bodde her 1 natt i desember 2023
Svar fra Amanda Phillips - General Manager den 16. feb. 2024
Thank you Scott for your review, it is great to see we ticked all the boxes to make your stay an enjoyable one. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Amazing staff and priced hotel. Could use a bit more attention to detail in the shower as the corners were a bit dirty, but overall nothing to be concerned about.
Bodde her 1 natt i desember 2023
Svar fra Amanda Phillips - General Manager den 12. jan. 2024
Thank you Michael for your honest review, I have let housekeeping know to do a little more TLC on the showers as it is the time of year for our quarterly deep clean of the hotel rooms. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Demetrios

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and safe ! Very nice and the environment was great!
Bodde her 1 natt i desember 2023
Svar fra Amanda Phillips - General Manager den 12. jan. 2024
Thank you Demetrios for your lovely review, we are so happy that we were able to provide you with a most enjoyable stay. We do agree that the staff are amazing and help to create a welcoming overall experience. We will look forward to welcoming you back the next time you are in the Waterloo Area.

10/10 – Utmerket

Daniel

Bodde her 2 netter i desember 2023
Svar fra Amanda Phillips - General Manager den 12. jan. 2024
Thank you Daniel for the lovely review. We are very happy that you thoroughly enjoyed your stay here with us on your most recent trip. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

10/10 – Utmerket

Rob

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice staycation lovely room and atmosphere will definitely do again
Bodde her 1 natt i desember 2023
Svar fra Amanda Phillips - General Manager den 15. des. 2023
Thank you Rob, we are so happy to hear your thoroughly enjoyed your staycation. We look forward to welcoming you back the next time you are in the Waterloo area. Sincerely,

8/10 – Bra

Glenn

Reiste med partner, Reiste med en gruppe
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was very nice seemed that beds might be a little soft for my preference. Staff friendly the Starbucks coffee bar was great to have in the hotel and managed very successfully to make all our favorite beverages. Asked for our room to be made up 1 extra time because of the length of our stay and the staff had no issues and was done very early in the day. All in all plan on staying here again on our next trip the the St. Jacobs market.
Bodde her 2 netter i november 2023
Svar fra Amanda Phillips - General Manager den 15. des. 2023
Thank you Glen for your lovely review, we are so happy we were able to accommodate you to your specifications.We look forward to welcoming you back the next time you are in the Waterloo Region. Sincerely,

10/10 – Utmerket

Claire

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very impressed with this hotel. Very clean
Bodde her 1 natt i november 2023
Svar fra Amanda Phillips - General Manager den 15. des. 2023
Thank you Clair for your lovely review. We have high standards for our cleanliness and we are so happy you noticed, I will share this with my housekeeping Manager who inspects each room before we rent it. She will be very happy to read this. We look forward to welcoming you back the next time you are in the Waterloo Area. Sincerely,

2/10 – Forferdelig

Denys

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Kids running up and down the halls until 12 at night. Several complaints but kids banging on doors will never stay here sgan
Bodde her 1 natt i november 2023
Svar fra Amanda Phillips - General Manager den 15. des. 2023
Thank you Denys for your response. Hockey teams during hockey season can be troublesome we agree but we do our best to control them. One trick I have learned for fall winter bookings is to feel free to call us and inquire if there is going to be hockey teams or any sports teams in house, we will let you know and maybe suggest a less teams oriented weekend for you. We do hope to see you back the next time you are in the waterloo area. Sincerely,