Hoteller i Kissee Mills

«Very clean, prompt service, close to everything on the strip»

«I'm glad they gave us conjoined rooms, the rooms were spacious and comfortable. The ac worked well. We also enjoyed the free breakfast, there were many options! We also enjoyed the pool table :)»

«The two front desk ladies I spoke with, Tanya and Amanda, seemed to know nothing. Perhaps some additional training for those two as the only answers or resolutions offered were to wait and talk to their manager the next morning. Also, the hotel was overbooked - we paid for a king plus sofa bed and they put us in a hearing impaired room that was incredibly dirty - there was sticky residue on the nightstand, it looked as though the room was thrown together last minute with the oldest furniture in ...

«Rooms were updated, bed was comfortable. Breakfast was ok.»

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«Just an overnight stay was clean and comfortable»

«They could not find their maintenance man to unlock the pool, apparently he had the one and only gate key to the pool. At breakfast the served link sausage that looked raw and just generally nasty. The tub in our room was dirty, apparently housekeeping does not scrub the sides of the tub, the tub had a water leak and was also slimy where water stood.»

«Very friendly staff. Comfortable beds. Had an AC issue but they fixed it for us quickly. Nice breakfast for the price. Happy with our stay»

«The room smelled a little musty when we first arrived. After turning on the AC and went out for a couple of hours we came back and there was no smell at all. It might be helpful to the customer if the AC was turned on before they arrive to prevent this issue. The man at the front counter was very nice.»

«Not clean»

«Will stay here again. Prices were low but the rooms were nice. We had a king room and there was lots of open space inside. Breakfast is pretty standard for a free breakfast. That said the biscuit and gravy was good. Staff was friendly and gave us recommendations when we asked. While the property is dated, the rooms were updated and we felt safe.»

«Our stay at Chateau on the Lake was absolutely wonderful! The resort is beautiful, the views are breathtaking, and every staff member we encountered was friendly and welcoming. The rooms were comfortable and spotless, and the amenities made it easy to relax and enjoy every moment. We can’t wait to come back for another stay!»

«The room was not ready!! Beds weren't made. Towels on floor trash everywhere. Said they could not clean housekeeping was not there. Could not get another room all booked. I'm 73 used Expedia lost money and handicapped. Did not need this abuse. I would like our money back!!!!!!! Terrible terrible experience. Was there to watch my grandaughter perform in competition. Four hours away from home What can be done»

«No towels for the pool, Hot Tub (look warm tub with no jets), food on ground around pool both days. AC not working properly. Stood in a inch of water while showering, slow slow drain. No conditioner in shower. The lobby smelled of curry.»

«We were notified that there was construction occurring on the property during our stay, so the pool and splash area would be closed. The first day construction equipment noise woke me. Later that day, we were notified that our balcony would be stained, so would not be available. We decided to watch a bit of TV only to find that reception was an issue. Ultimately, we decided to leave the hotel a day early. We notified the front desk we would be checking out a day early. I requested that we ...

«We loved our stay and will stay here on the next trip! Free dessert from 9-11pm was awesome and unique that no other hotel has offered and breakfast was great the next morning. Room was super clean, shower is hot and staff was wonderful!»

«We always like our stay!»

«Great stay and breakfast»