Hoteller i Kisbey

«The washroom floor was not cleaned prior to our arrival. There were splatters of coffee (?) on the floor that were impossible to not notice. MORE IMPORTANTLY: I left a $60 item in the room. I know EXACTLY where it was when I left it, yet when I phoned the hotel to ask if I could pay to have it shipped to me, the answer was that no such item was found. This is disappointing, since replacement of this item will take days, or possibly weeks, if it can be replaced at all. Either the cleaning staff ...

«All good»

«The rooms were absolutely spotless and had great amenities. The staff tries very hard to accommodate all requests and make sure you’re stay is amazing.»

«The room was updated vs. pictures on Expedia so that was a positive..unsure why pictures were not recent. Staff barely spoke, not very friendly, unwelcoming, and not even ‘thanks for staying,’ or ‘how was your stay?’ at time of checkout. The hotel itself was fine but the bathroom and floor were dirty and in-turn makes the stay uncomfortable thinking about it being unclean. We kindly asked to have the bathroom cleaned the next morning and by late afternoon, still not cleaned (there were hairs in ...