Hoteller nær Kings Bend Park

«Si»

«Check in clerk was outstanding. Professional»

«The rooms have a very strong humid and moldy smell. The location is convenient. Breakfast is good.»

«Check in was nice and easy but the room was dirty »

«Front desk staff were amazing! I would stay here again simply because of the staff and cleanliness of the room. We did have 2 outlets by the bed not work which caused us to not charge our electronics correctly. »

«Fair price »

«Love this hotel. They have remodeled it since last we stayed. Looks great. Issues. The bathroom in the lobby. Someone broke the door off the stall. Not sure how long it was like that but no one was trying to fix it. There was a stained bed sheet by laundry room in the hall. Not hotels fault but someone should have not let it sit for an entire night. Lastly, hall by rooms 130s smelt like animal urine. If guests are extended they should clean after themselves. Hotel just needs to be more ...

«Very charming and welcoming place. The attention to details is amazing. The hosts are very nice and thoughtful.»

«I just spent five nights here, and really enjoyed my stay. Friendly staff and lovely bartenders. It is nice to have a good place to calm down in the evening after a long day, and Patty the barkeeper is one of a kind. The hotel was in mint condition, and nice and clean at all times. Nice to have such a large complementary parking outside as well. It is very close to EastView Mall. If you do not fancy driving into Rochester, there is a nice italian restaurant and a good sports bar just outside the ...

«No Breakfast, No hot water, No towels. Not properly maintained the room. Cleaniness is poor.. Overall No for nexr timw..»

«They are not pet friendly. They are pet tolerant. They will take $50 from you if you bring a pet. Exorbitant, excessive, unreasonable, and unflinching. I also have not yet been refunded my incidental charges deposit»

«I arrived at the hotel and was told the reservation I made had been cancelled, with no reason and no name of the person who made the cancellation. Every room was occupied, so I had to spend an hour on the phone with Expedia to get a refund. Once I received a refund (at 10 pm), I had to leave to find a place to stay. The staff member at the front desk was the one saving grace; she was supportive during this process. Also, I saw a sign that the dryer was broken. A person who had been staying ...

«clean room. floor VERY creaky..sink in bathroom had very loose taps»

«One of the very best hotels I’ve ever stayed at. The place itself was beautiful, the atriums really set the peaceful vibe. The indoor pool was the real reason we picked this place and it did not disappoint! The staff was beyond welcoming and helpful. This will be our pick every time in Rochester!»

«I have stayed at this location twice due to my son attending RIT. This will be the only hotel i will frequent for 4 years.»

«The hotel was a great property in a great part of town. Front desk staff were very friendly, they gave me a late check out without any problems. »

«Very nice, clean and helpful staff.»

«Staff was friendly overall and answered all of my questions. I liked that it is close to shops and restaurants within walking distance, with a wide variety of options nearby. The rooms were clean, and the beds were comfortable.»

«Seemed to be construction happening on my floor until about 10:30 pm. Was not at all a quiet experience and frankly unsettling. »