Hoteller i Keysville

«We were told upon arrival that we could not test in the room we booked due to a water leak and mold. Moved to another room that also had mold. Decided to cancel the stay after seeing this. Reached out to oyo as well as Expedia. Expedia was helpful on reaching out to staff about the cancellation policy and a refund. I was told they waived the cancellation and would issue a refund since we provided proof of mold. Nothing has since been processed and I am unable to contact anyone.»

«Very nice place to stay at this historical property. The facility seems to still be in the developmental stages as there are staff shortages and the grounds are not well-kept. I look forward to a finished product! Though pricey, the rooms are outstanding and the room amenities are very good.»

«Very clean, and smelled wonderful. Only reason for Four instead of Five is no place to sit in the room, except the bed. There’s room for one. Overall I’d recommend it.»

«Convenient to shops nearby, clean room, staff very friendly,»

«Clean, spacious, great food and location! Only missing a USB outlet or USB alarm clock.»

«I did not like the mattress because it was very hard.. The mattress needs to be replaced,»

«Staff were very nice, a nice clean room.»

«Everything was great.»

«All»

«Bed and bathroom were clean - I'm thankful for that. Floor was dirty, but I wear shoes so I dealt with that. But the property could've been safer. The windows in my first floor room opened and would not lock, so I had to sleep unprotected right next to the parking lot with all the construction trucks. I asked the front desk clerk who said they 'shouldn't open', but I had already slid them open myself. I'm a female traveling alone and shouldn't have been placed in the first room next to the side ...

«Nice stay but needs updating!! Staff was great.»

«The pool was trashed. When asked they were not going to repair it. It also smelled like moth balls in numerous areas. The hotel is in a stare of disrepair and we are not sure they are repairing anything. The room was clean just dated.»

«It was a good stay. Room very clean. I am allergic to down and 2 pillows had to be put on the floor but I brought my own, so no problem. Breakfast was pretty good. Bathroom linens were pretty starchy, but very white. Pleasant staff.»

«The building and parking lot are run down. There was a group of young guys outside drinking in the parking lot. The clerk didn't bother to put down her cell phone while checking us in. Our first room, the bed slid across the room when I went to sit down on it. It made terrible clanging noises just sitting on it. You couldn't move on the bed without loud metal clanking. I went down and complained and they move us to another room. The bed was quieter. However, there was only 1 towel and no ...

«Will revisit»

«The room was in desperate need of upkeep and repairs. Too many issues to list here but definitely will not be staying at this location again in the future.»

«The room was clean, front desk and GM were awesome, housekeeping was great…»