The apartment is comfortable but there is room for improvement like anything else, in my opinion. I give a 5 star to the communication with the owner, but unfortunately not to the property. The heater is not very effective as it is a baseboard heater and not a central heater.. I wasn’t aware. It could be that I missed that in the description when I booked. Several nights we were freezing with temps -10, feels like -24 per the weather channel. Thanks goodness I found 2 space heaters in the closet and that made a big improvement but not warm enough to my Florida blood and definitively not enough for the coldest days. We only had a small supply of wood available for the fireplace and for two days the HOA told the owner someone was coming but no one came, so that was another struggle to keep us warm. The guy that eventually came to deliver the wood was super nice and apologetic, and honestly between covid and everything else going on, we have to be grateful that he even showed up. We still had a good time and didn’t let these inconveniences bother us much and grabbed the comforters from the beds to keep us warm, but there were also little things that prevent me from giving a 5 stars, such as the dumper of the fireplace was broken and I had to open and close it by hand, there was not parking permit but signs all over saying you needed it to park there. Granted we didn’t have a problem and it was a prior guest that took it according to owner, but it made me nervous to be towed the whole week. There is also only one TV and having teens and with 2 days of winter storm, it would’ve been nicer to have an extra TV in the master bedroom so we could have a little bit of a choice when we were at the property. There were several other minor things broken or malfunctioning or light bulbs out that were not a deal breaker but there were not for a 5 star property. Also, it would be nice if the owner adds an actual photo of the view instead of a reference photo of the ice rink closeby, since that is not the view. Overall it was good and we had a great time in spite of the step backs. It’s not my kind of apartment and stay, but it was ok. Again 5+ to the owner for trying her best. I am sure she’ll correct some of the issued so it doesn’t happen again. We are still grateful for our stay and thank the owner for sharing it.