We had a great time on our 10-day visit to Key West. Our unit was very comfortable, well-appointed, had a great view, and a really nice pool and ocean view.
The only problems we had were with the air conditioning and on-site property management. The air conditioning stopped working overnight our 4th night there. I called the on-site property management first thing when we woke up. Got voicemail and left a message. They never called me back, but when we got back to the condo that night, the A/C was working. Not sure if they came up to fix it or what. 3 days later, it stopped working again. Called on-site Property Management and left a message, again. Again, they did not return my call, ever. After 4 hours of no response, I took a look and figured out that there was a leak in the condensation drain pipe, causing the emergency drip pan to fill up with water, which was causing a float valve switch to kill the A/C. I scooped all the water out of the drip pan, dried it out and the A/C came back on. Glad I'm a bit mechanical because property management never did respond or send up a repair person.
Only gave the location a 3-star rating because of the horrible smell of the rotting sargassum/seaweed on the beach this time of year. The smell is probably no issue from Oct to Apr, but it was pretty unbearable for Jun/Jul. The locals are probably used to it, but if you're not local, you'll find it rather repugnant. It was a non-issue once you head west towards downtown.
Overall the unit was nice and we had a great vacation. Just disappointing that the property management had such poor customer service, and obviously they need to repair the leak in the condensation drain pipe, because other guests may not be as willing to try to solve the problem on their own - and it will continue to be a problem, due to the leak. And be sure to take a clothespin for your nose.