Hoteller i Kempner

«clean room, friendly staff, great food»

«The staff was very kind and very helpful when needed however, when I first got there, I noticed the TV wasn’t working. There was some weird crumbs in the bed and the shower had stains in it. I wasn’t unhappy, but definitely would like to feel comfortable on taking a shower if needed. I got the TV fixed the remote needed batteries that wasn’t a big deal. Some of the random crumbs in the bed that was made for us was a little odd, but overall not too bad.»

«Great, quiet place and clean»

«Staff was amazing!!»

«The corners of the room were stained and rather filthy looking. The room itself was comfortable, but it could use a thorough cleaning.»

«The first room they put me in has mold around the shower, the shower was dirty, and trash still on the floor, moved rooms and mold on the ceiling above the shower, pool towels in the room, and rooms smelled like mildew. Only one member of the staff was truly amazing.»

«Ice cold a/c. Great food next door»

«Everything was great. The room was beautiful. The pool are was well taken cared of. The location was right in the middle of everything that a person might need»

«Probably the best hotel for a reasonable price in town.»

«Very clean, nice pool. We were notified right away we had left an item in our room. Great customer service.»

«Very disappointing experience. The front desk staff had a terrible attitude from the moment I arrived and acted like helping guests was an inconvenience. The room smelled bad and did not feel clean or welcoming at all. Overall, the customer service was poor and the atmosphere was uncomfortable because the lady at the front desk seemed upset and rude the entire time. I would not stay here again.»

«Its okay»

«Clean, quiet, very friendly staff, parking lot was great »

«Room was clean and staff were very friendly! We really enjoyed our stay.»

«Awesome staff and great facility. Nice clean rooms. »

«Room was clean staff was nice»

«Room was fine. breakfast was very good. Bed was comfortable. One serious issue I had with this stay was the day after I checked in, a $360 charge was made from the hotel to my credit card. That is a huge mistake that was not refunded until the next day. Very scary that I was the one who caught it, not the hotel. I wouldn't trust staying there a second time.»

«I didn't use the booking at the country inn in Lampasas, TX. My father was very ill, so didn't need the room. My father passed away Saturday early morning and I had canceled and had asked for my money back of $97.75, and y'all had no heart, flat told me NO REFUNDS»

«Great stay»