Hoteller i Kelleys Island

«Still getting ready for the season. »

«This hotel is situated in a great location. They are within good walking to the pier. There's some shopping and a couple restaurants within walking distance. The staff was friendly. When I got to my room the door was already open, but I think they had just got done cleaning it. The room is spacious. The bed seemed huge which was nice. Fridge was clean. The only thing that dampened the stay was the shower. I didn't realize until I was fully in the shower that there was mold. Consequently that was ...

«The property was listed as pet friendly on Expedia, which was the primary reason I booked it. Pets not allowed. Expedia contacted the property manager regarding the discrepancy, and despite my providing screenshots clearly showing the property advertised as pet friendly, the refund request was denied. This was extremely disappointing customer service, especially given that this was a mid-week, off-season reservation with very low likelihood that the room would have otherwise been occupied. At a ...

«The tv in our room was broke»

«Excellent location»

«The hotel was clean, accommodating and quiet! Breakfast was good with fruits, sausage, eggs, waffles and cereal. Staff were friendly and helpful.»

«Staff was helpful at check in»

«The room was very clean and welcoming. Breakfast was very nice with many options to choose from. I loved the little scones!!! We sat out on the patio and had breakfast overlooking the water which was lovely. »

«We didn’t end up staying. Our bathroom did not have a shower curtain. It was definitely not what was advertised. We ended up staying elsewhere.»

«Do not stay here. We will not be returning. We booked two rooms. The heat did not work in one room and the heat in the other room made a loud clunking noise when running. The water was not hot. There were two dirty washcloths on the shower curtain rod leftover from the previous guests. Very sparse breakfast with no gluten free options. Refrigerator was not turned on or did not work so items placed inside were not kept cold. No elevator. »

«It’s was alright not too bad»

«This was a great location to the park. The beds were hard as a rock and the amenities were basic. »

«The bathroom hasn't been updated since the 50s. Some stains on the bedspread and lamps. It's just very old and motel-like.»

«This is truly a nice hotel, we got the "Luxury Lake View Double King" room and its fantastic. The view is nice, the beds super comfy. Huge bathroom, I mean its ridiculous - our shower is probably bigger than the elevator. The service of the staff was excellent. (WiFi is fast as well)»

«The pool was at 50 degrees, they wouldn’t turn on the heater. They don’t set foot in your room unless you are there for more than 3 days. This means no towels, beds aren’t made, no tissues, and out of conditioner. They didn’t have any milk for breakfast and our tv needed to be “reset” every am in order to work. The only pleasant fella was the guy working breakfast. He needs a raise and should give lessons to the other staff members working behind the desk. We had a boys basketball team at ...