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Anmeldelser av Best Western Premier Keizer/Salem Hotel

3 out of 5
Best Western Premier Keizer/Salem Hotel
5188 Wittenberg Lane Ne, Keizer, OR

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 350 av totalt 558 anmeldelser." "
Rangering på 8 − Bra. 129 av totalt 558 anmeldelser." "
Rangering på 6 − Grei. 48 av totalt 558 anmeldelser." "
Rangering på 4 − Dårlig. 16 av totalt 558 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 558 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Wayne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and updated.
Bodde her 1 natt i mai 2024
Svar fra Mandi Harper Front Desk Manager den 27. mai 2024
Hello Wayne,Thank you for sharing your feedback I am happy to hear you enjoyed your stay with us. We enjoyed having you and hope to see you again in the future.Best Wishes,Mandi Harper

8/10 – Bra

Charlene

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Very nice greeting and when checking in. Breakfast ends at 9 am (too early for me)--even coffee was removed from the lobby by 9:15 on the day I was checking out. Pool and hot tub were great.
Bodde her 2 netter i mai 2024
Svar fra Colton Hiebert den 22. mai 2024
Thank you for your review. I will look into the coffee being removed as it should not have.

2/10 – Forferdelig

Sarah

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
2 words: bed bugs. When I alerted the staff they said they “pulled back the bedding and didn’t see any.” Well, if you lifted the mattress you’d see thousands! I’ve never been more disgusted at a hotel!!
Bodde her 1 natt i mai 2024
Svar fra Colton Hiebert den 22. mai 2024
I am sorry to hear about your experience. That room has been deep cleaned and treated.

10/10 – Utmerket

APRIL

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Very friendly staff and very clean...
Bodde her 1 natt i mai 2024
Svar fra Front Desk Agent- Brandi den 18. mai 2024
Hello April, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you next time! Safe travels back home!-BWP Staff!

8/10 – Bra

Daniel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Their breakfast was good. Except the fruit. It was all old and rotten.
Bodde her 1 natt i mai 2024
Svar fra Colton Hiebert den 22. mai 2024
Thank you for the review and for bringing this issue to my attention.

8/10 – Bra

Wilson

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Worked for for out of town work
Bodde her 2 netter i februar 2024
Svar fra Front Desk Agent, Brandi den 27. apr. 2024
Hello Wilson, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you again soon! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Front Desk Agent, Brandi den 22. apr. 2024
Hello Jose, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra Heather, Front desk den 18. apr. 2024
Hi Daniel, Thank you so much for your positive review.We hope you stay with us again in the future!

8/10 – Bra

Chris

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice place, clean quiet and friendly staff.
Bodde her 1 natt i april 2024
Svar fra Colton Hiebert den 4. apr. 2024
Thank you for your positive review Chris.

8/10 – Bra

Brian

Reiste med partner, Forretningsreisende
Close to everything food , drinks, walking
Bodde her 4 netter i mars 2024
Svar fra Colton Hiebert den 4. apr. 2024
Thank you for your positive review Brian.

10/10 – Utmerket

Jim

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The time we were there was pretty short but it was very comfortable. The mattress was very nice and the breakfast gave us a good start to the day. We'll be back.
Bodde her 1 natt i mars 2024
Svar fra Front Desk Agent- Brandi den 2. apr. 2024
Hello Jim, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Melina

Bodde her 1 natt i mars 2024
Svar fra Front Desk Agent - Kat den 20. apr. 2024
Thanks for the feedback Melina! We Hope to see you again!

8/10 – Bra

Aisha

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location close to Keizer Station shopping and lots of dining options. Clean, safe, and updated property. Huge parking lot. Front drsk was super friendly and nice at check in and check out. Brealfast ended too early and we didn't get to have breakfast. Lawn mowing/leaf blowing started eay too early in the morning! Not very happy about being woken up at 8am to leaf blowers. Can you at least wait til 9?? TV had sound but no picture on the morning of check-out which was a bummer. Guests upstaurs from our room was stomping around at 1am...wish these hotel floors were soundproof.
Bodde her 1 natt i mars 2024
Svar fra Colton Hiebert den 4. apr. 2024
Thank you for your positive review Aisha. I will absolutely look into the areas of concern you mentioned and attempt to find a solution.

10/10 – Utmerket

Eric

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Great place to stay while in the Salem, OR area!
Bodde her 7 netter i mars 2024
Svar fra Colton Hiebert den 27. mars 2024
Thank you for your positive review. We hope to see you again in the future!

10/10 – Utmerket

Laurel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly helpful staff, very clean room.
Bodde her 1 natt i mars 2024
Svar fra Front Desk Agent, Brandi den 24. mars 2024
Hello Laurel, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

4/10 – Dårlig

Kathren og REDMOND

Likte: Personale og service og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
Lots of plumbing issues and other maintenance challenges in my room. I ended up leaving early even though I couldn’t receive a refund for early departure.
Bodde her 4 netter i mars 2024
Svar fra Colton Hiebert den 18. mars 2024
I am so sorry to hear that your stay was less than satisfactory. I will make sure my maintenance team gets into this room and makes the repairs needed. We hope to see you again in the future to provide you with a much better experience.

10/10 – Utmerket

broc

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Colton Hiebert den 18. mars 2024
Thank you Broc for your positive review.

10/10 – Utmerket

Jane

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff was great
Bodde her 3 netter i mars 2024
Svar fra Front Desk Agent- Brandi den 17. mars 2024
Hello Jane, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Wilson

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
worked out great for my employees out of town
Bodde her 4 netter i februar 2024
Svar fra Front Desk Agent, Brandi den 12. mars 2024
Hello Wilson, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Cheyenne

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel in a good area with plenty of parking and a great gym! But our room smelled like perfume over cigarette smoke and staff was hit and miss, really nice evening worker when I checked in but a couple other times I needed things from the desk and no one was round for 10 minutes, I finally had to give up waiting without being helped.
Bodde her 3 netter i mars 2024
Svar fra Colton Hiebert den 11. mars 2024
Thank you, Cheyenne, for your review. I value all guest feedback. I am glad you enjoyed your stay. I apologize about the smell in your room and lack of an available front desk agent. I will definitely look into both of these issues in order to resolve them in the future for you or any other guest.

10/10 – Utmerket

Sky

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was a mistake in booking and they really made us comfortable and were very accommodating.
Bodde her 4 netter i februar 2024
Svar fra Front Desk Agent- Brandi den 5. mars 2024
Hello Sky, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Christina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love the shower and the spacious of the room.
Bodde her 1 natt i januar 2024
Svar fra BWP Front Desk den 2. mars 2024
Thanks for the feedback Christina!We are very glad to hear that you were happy with your room!We hope to get the chance to see you again the next time you are in the area.Best of wishes until then!

10/10 – Utmerket

Daniel

Bodde her 1 natt i februar 2024
Svar fra Colton Hiebert den 20. mars 2024
Thank you for your review!

10/10 – Utmerket

Kimberly

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Front Desk den 1. mars 2024
Hey Kimberly!Thanks so much for the great review! We hope to see you again sometime!

10/10 – Utmerket

Jim

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The check-in was quick and the young lady was friendly and efficient. The room was clean and spacious and the bed was very comfortable. A good, hot breakfast was supplied, a great start to the day. One note, I've never seen a suite with two TVs, one on either side of the partition, about 11' apart. We didn't use both but it was unique. I'm sure we'll be back again.
Bodde her 1 natt i februar 2024
Svar fra Front Desk Agent, Brandi den 28. feb. 2024
Hello Jim, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

4/10 – Dårlig

Cheyenne

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Mike Brown GM den 27. feb. 2024
Hello Cheyenne. I see we did not meet your expectations during your stay. I would greatly appreciate it if you could let me know what went wrong. We take great pride in taking care of our guests and want to see what we could do to make it better. Please call me if you would.

10/10 – Utmerket

Rozanne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Front Desk Agent, Brandi den 28. feb. 2024
Hello Rozanne, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

6/10 – Grei

Bethany

Bodde her 2 netter i februar 2024
Svar fra Colton Hiebert den 20. mars 2024
Thank you for your review!

10/10 – Utmerket

Jessica and Jeff

Reiste med familie
The gal that checked us in was absolutely amazing!!
Bodde her 1 natt i februar 2024
Svar fra Front Desk Agent, Brandi den 28. feb. 2024
Hello Jessica and Jeff, Thank you so much for taking your time to leave us/myself a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

8/10 – Bra

Catherine

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice updated property , pleasant staff. However, Expedia charged me incorrectly, added a tax/fee in addition to price that was to already the fees were to be included
Bodde her 1 natt i februar 2024
Svar fra BWP Front Desk den 24. feb. 2024
Hello Catherine! We appreciate your feedback! On behalf of the staff here at the Best Western Premier Keizer/Salem, we are all are very glad to hear that you enjoyed your stay with us! The staff here take pride in assuring that every guest we have, receives the best service possible!We are very sorry to find out about your pricing issues with Expedia, but hope that you wont hesitate to come back and see us the next time you're in the area!We look forward to seeing you again.

10/10 – Utmerket

Janice

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Mike Brown den 21. feb. 2024
Thank you for staying with us at the Best Western Premier Keizer. I am happy you enjoyed your stay and we hope to see you again in the future.

10/10 – Utmerket

Tiffany

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The girl at the front desk was honestly so sweet. I made a mistake and booked a room with a king bed instead of a queen and they were full so we had to make do but you would think that she was the one who messed up. She went above and beyond and it was very much appreciated.
Bodde her 1 natt i februar 2024
Svar fra Front Desk Agent, Brandi den 20. feb. 2024
Hello Tiffany, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Jean-Guillaume

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i februar 2024
Svar fra Front Desk Agent, Brandi den 20. feb. 2024
Hello Jean-Guillaume, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

6/10 – Grei

Verifisert reisende

Forretningsreisende
Likte: Romkomfort
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pet friendly = only dogs
Place says it was pet friendly but they’re only dog friendly. Big difference in pet friendly and only dog friendly.
Bodde her 1 natt i februar 2024
Svar fra Mike Brown GM den 21. feb. 2024
Thank you for leaving a review for us. We do appreciate your input and we do our best to provide a pleasant stay for our guests and pets. We hope to see you again at Best Western Permier Keizer

10/10 – Utmerket

Kim

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was so friendly and responsive and helpful!!! Hotel room was excellent, quiet and very Clean!! Area/neighborhood was safe. Breakfast/ coffee was great !!!
Bodde her 4 netter i desember 2023
Svar fra Front Desk Agent, Brandi den 18. feb. 2024
Hello Kim, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Giselle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Reception staff was amazing and helpfull.
Bodde her 1 natt i februar 2024
Svar fra Front Desk Agent, Brandi den 12. feb. 2024
Hello Giselle, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

8/10 – Bra

Keith

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Major Shrinkage
Nice clean hotel. Good breakfast The pool is way too cold and the hot tub is too hot.
Bodde her 1 natt i januar 2024
Svar fra Front Desk Agent- Brandi den 5. feb. 2024
Hello Keith, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Les

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra Front Desk Agent, Brandi den 6. feb. 2024
Hello Les, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Kivet

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Legit
We had everything we needed. Included breakfast was amazing & my kids loved the waffle maker. I even hit the indoor pool on my last night. Pool was heated & room felt warm while having a view of snow outside. The room service was on point. Always came back to a clean room.
Bodde her 3 netter i januar 2024
Svar fra Front Desk Agent, Brandi den 4. feb. 2024
Hello Kivet, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

4/10 – Dårlig

Timothy

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold
Hotel not as clean as rating and reviews say
The room itself seemed ok but upon going to inside the bathroom in the morning I discovered a bunch of ants crawling on the floors and all around the border of the bathroom and coming from under the walls somewhere. No way to tell if they were crawling in the room on the carpet area. I reported it to the front desk. They were also not willing to work with a refund for another reservation at alter date that needed to be canceled. Will not be using this hotel for future business trips to Salem.
Bodde her 1 natt i januar 2024
Svar fra General Manager den 4. feb. 2024
Dear Timothy,I am sorry to hear we fell short of your expectations. I will share your feedback with my team to prevent this issue from happening in the future. If we can be of any assistance please feel free to reach out to us at the hotel. Best Wishes,Mike Brown General ManagerBest Western Premier

10/10 – Utmerket

Ali

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
My 4 night stay at best western!
The staff was incredible! They were very attentive, kind, and super friendly! They made my stay very welcoming and comfortable. I enjoyed chatting with them every time I came down to the lobby. This hotel offers breakfast and let me just say the dining area was very clean and the food was prepared very nicely. I enjoyed the waffle making station the most 😋 My room was very clean and I was surprised with how big the room was! Super Spacey, and cozy! I would definitely come stay here again, and will be recommending this hotel to friends and family of mine. It was also in a very great area. I felt very safe walking around outside by myself.
Bodde her 4 netter i januar 2024
Svar fra Front Desk Agent, Brandi den 4. feb. 2024
Hello Ali, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Micah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Front Desk Agent, Brandi den 4. feb. 2024
Hello Micah, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

James

Reiste med familie
This was a well run hotel. We as a couple were very pleased with our two night stay. Thank you!
Bodde her 2 netter i januar 2024
Svar fra Front Desk Agent, Brandi den 4. feb. 2024
Hello James, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Christine

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Front Desk Agent, Brandi den 4. feb. 2024
Hello Christine, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Scottie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and remodeled
Bodde her 1 natt i januar 2024
Svar fra Front Desk Agent, Brandi den 4. feb. 2024
Hello Scottie, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

John

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Mmm
Bodde her 1 natt i desember 2023
Svar fra Front Desk Agent, Brandi den 27. jan. 2024
Hello John, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Nicholas

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Front Desk Agent, Brandi den 27. jan. 2024
Hello Nicholas, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

8/10 – Bra

Mitchell

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra BWP Front Desk den 22. jan. 2024
Hello Mitchell, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!

10/10 – Utmerket

Min

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
EV Charging Station - though only one. I lucked out and was able to charge. Brandy had a lot on her plate being the only front desk staff at the time of my check-in. But she was courteous and professional. I enjoyed my short interaction with her. She deserves a bonus
Bodde her 1 natt i januar 2024
Svar fra Front Desk Agent, Brandi den 21. jan. 2024
Hello Min, Thank You so much for leaving me/us a great review! We definitely try our best to make your stay with us as comfortable and easy as possible! We hope to see you again on your next trip! Safe Travels home!

8/10 – Bra

Susan

Reiste med partner, Reiste med kjæledyr
Likte: Renhold og fasiliteter
Very convenient for I5 in ice storm. Clean and quiet rooms, close to shopping and restaurants. Great pool, hot tub, fitness rooms. Very large rooms so good for 2 plus dog. Great breakfast. Only negative was lack of wifi in bedroom, fine in lobby and if you stood outside bedroom door, not very handy. Staff seem aware of problem and supposed to be getting fixed.
Bodde her 1 natt i januar 2024
Svar fra Front Desk Agent, Brandi den 21. jan. 2024
Hello Susan, Thank you so much for taking your time to leave us a good review! We certainly do our best to make your stay the best it can be! We hope to see you on your next stay with us! Safe travels back home!-BWP Staff!