Hoteller nær Keauhou Shopping Center

«1. The road into the property was dreadful. 2. To access the restroom/shower, you had to go OUTSIDE to another building; not good, especially in the middle of the night! Apart from that, I have NEVER stayed at a place where the bathroom was in a different building. I wouldn't even think to ask where the restroom is located; it should be a given! 3. The parking was very tedious. 4. Found several bugs in the room. 5. Maybe it was on us, but the tv seemed  ...

«The front desk overcharged me when checking out and was super rude when sorting it out. I confirmed every single expense and credit one by one, did the exact calculation right in front of the lady, and the lady kept saying my calculation was wrong. Finally, someone else came to help and sorted it out. NO APOLOGIES at all the entire process. She made me feel it was my mistake not theirs. Front desk assistant should at least graduate from elementary school to do simple math. The elevator close to ...

«Our stay was not at all as described. We thought we were getting an ocean view with laundry. Instead we had to cross a road for both a view and laundry. Will not return or recommend.»

«Flott, rent og fint leilighetskompleks, med svømmebasseng og utsikt mot havet. Dessverre ingen bar/restaurant ved hotellet, så man må inn til byen for å spise. Stille og rolig området. Flott leilighet med to soverom og to bad, stue og kjøkken. Godt utstyrt»

«Beautiful ocean view room, but no AC, kitchen sink or tv despite being given kitchen towels & dish soap. Tarnished silverware in drawer to use…ew! TV for storm information would’ve been useful. AC would have made room more comfortable due to storm/rain making it impossible to leave windows open plus safety in sleeping leaving ground floor windows open & slider unsecure if left open. Roof tore off by storm during our stay. Had to evacuate but given no assistance in securing new accommodation nor ...

«Great location, close to restaurants, shops, beach and by the ocean. Enjoyed watching the waves come crashing in from the restaurant. The concierges were super helpful in finding cool trips and activities. »

«The day after the Kona Low storm the open lobby was available for a wonderful hot breakfast. The staff were all very attentive and friendly, even though everything around them was affected. Our room was on the mauka side and the view in the morning was lovely. Quiet and well-kept, would definitely stay again»

«Room was 241 was horrible. When asked the owner to correct the issues They just accused us of insane things and ignored us. We paid to move respond. Expedia only reimbursed 1/2 because owner said they addressed it even though they didn’t. We had many pictures showing issues and zero attempt was made to correct it. Will we be use Expedia gain »

«Vennlig personale. Gratis kaffe i resepsjonen om morgenen. »

«The property itself was fine. I didnt like that they left opened condiments and a water bottle in the refrigerator. Or that the sink pop up didnt work, or what looks like mold developing on the shower liner. But you get what you pay for, so it is what it is. My plane changed after booking so I had to extend my time with a late checkout, which I paid almost a whole day for to check out at 5 pm instead of 10 am. However, the entry code did not recognize my code after 10 am. I tried contacting the ...

«Dan was a great host and the breakfast each morning was amazing. It felt like we were in actual Hawaii and not just another tourist hotel. he also showed us around the property and took extra time sharing about Kona coffee and gave us some delicious fruit right off the tree. »

«Barbara is it the ultimate host! One of a kind rain forest experience. Can’t wait to go back!»

«Kona is too citify we want a more rural surroundings »

«Mostly very clean, except sliding glass doors. Would have cleaned myself but no cleaning materials on site. Wanted to love this place. We have stayed in other units but were delighted to find a first floor unit. The good: well equipped, comfortable, plenty of towels, and beach stuff. Nice patio area. The bad: communication was awful. Don't know if the problem is with the owner or RedAwning. Most units are welcoming (flowers, complementary chocolates, coffee, and welcoming reminders about check ...